Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great for managing a growing & changing sales team
What do you like best about the product?
The ease of training and use for new users makes Sales Cloud so useful for us. We are able to easily get users acquainted with the system.
What do you dislike about the product?
The customization in the Sales cloud can sometimes get overwhelming for admins to build.
What problems is the product solving and how is that benefiting you?
Having all our data is one place is crucial for management teams for decision making. Sales cloud makes this possible for us.
Effective and Efficient
What do you like best about the product?
As a SDR manager, sales cloud helps keep my SDRs get to the customer quickly and set, well-qualified meetings our sales account executives.
What do you dislike about the product?
Not so much a dislike, but an area for improvement. Making dashboards more easily creatable and "clickable." (Similar to how easy it is to create a dashboard in Data cloud.)
What problems is the product solving and how is that benefiting you?
Understand the lead conversion for the SDRs accurately and I really like the ability to track the opportunities that resulted from a SDR meeting.
Great CRM management platform
What do you like best about the product?
My sales team can easily track their sales activities. It gives them everything they need to manage their sales activities. We are use this platform to manage all our accounts, their contacts, opportunity, pipeline, and customers.
What do you dislike about the product?
I wish that there were more resources just catered to sales team where using Salesforce was made very simple and easy to learn. I have seen sales team struggle in functionality sometimes
What problems is the product solving and how is that benefiting you?
It lets us see all Sales related data in one place. We have integrated back with our ERP and it helps our sales teams plan and function. Management is heavily dependent on it.
Sales cloud is the road to success
What do you like best about the product?
The ease of use of the tool and it's automation capabilities. It paves the way for the sales rep to become super efficient and helps them achieve their quotas.
What do you dislike about the product?
Sometimes too much customization puts some barriers in the way. The implementation team has to be careful with this and make sure they are removing unnecessary steps.
What problems is the product solving and how is that benefiting you?
It is expediting the entire sales process. From lead qualification to opportunity approval processes. The sales reps are so much more productive.
The best CRM for Sales
What do you like best about the product?
User friendliness and the ability to customize to fit the needs of our evolving business
What do you dislike about the product?
Reporting needs some updates - provide more pre built reports around product and forecasting
What problems is the product solving and how is that benefiting you?
Sales pipeline and lead qualification
Value Add with Salesforce Sales Cloud
What do you like best about the product?
The upside is that Salesforce Sales Cloud drives a source of truth for all of our company's GTM activity.
What do you dislike about the product?
The downsides are that it takes longer than desired to drive record/field changes in our organization.
What problems is the product solving and how is that benefiting you?
It is driving consistent sales behavior by our field. It is the north star we point to to positively change seller behavior.
Global CRM Business Analyst
What do you like best about the product?
I like the flexibility to be able to customize Salesforce Sales Cloud to fit my business needs. I also like that lightning is mobile friendly and you can view reports and dashboard on your phone or tablet.
What do you dislike about the product?
During the transition from Salesforce Classic to Salesforce Lightning some of the layouts can feel more restrictive where information that was previously easily viewed in Classic is hidden or takes more clicks to access.
What problems is the product solving and how is that benefiting you?
One of the problems Salesforce is helping us solve is Quote approval management. That is benefiting us by streamline the quote request process and adding an approval process to ensure we are providing the best service to our customers. Previous this process was done manually with spreadsheets, emails, voice mails with no way to look at the history.
Sales cloud - the ultimate CRM solution
What do you like best about the product?
Sales Cloud: Boosts Sales!
Comprehensive CRM for boosting sales, automating tasks, and gaining valuable insights into your business.
Comprehensive CRM for boosting sales, automating tasks, and gaining valuable insights into your business.
What do you dislike about the product?
Some users may dislike Sales Cloud due to its complex setup, high pricing for advanced features, and a learning curve for customization.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves lead management, automates processes, and offers insights, boosting our sales efficiency and customer satisfaction.
A game changer for our organization!
What do you like best about the product?
Fast. Dynamic. Interactive. The first three words that come to mind. We just moved from a competitive platform and our team has accepted sales cloud with open arms. We should have done this sooner!
What do you dislike about the product?
Maximizing all of the features can be a challenge.
What problems is the product solving and how is that benefiting you?
Having data at your fingertips and being able to provide a view of management at anytime and from anywhere.
We have been using Sales Cloud to improve efficiency & Sales with our customer facing task force
What do you like best about the product?
Manage Customer onboarding, leads, referrals, opportunities & cross sales.
What do you dislike about the product?
Lack of deeper integration with Marketing cloud
What problems is the product solving and how is that benefiting you?
Provide Omni channel experiences with Customer Onboarding & Account opening
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