Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Everything is in one place and I can access sales info from the device of my choice.
What do you like best about the product?
Reporting about ongoing opportunity. Information is allwasy available on device of my choice.
Highly configurable and flexible.
Highly configurable and flexible.
What do you dislike about the product?
You can not add documents to a task.
It's difficult to find conversations about a certain topic with a customer.
It's difficult to find conversations about a certain topic with a customer.
What problems is the product solving and how is that benefiting you?
Keeping track of all opportunities amd ongoing leads and quotes pending. Information about sales won and customer information and their relationship with the differente sales groups and marketing groups
Boosting sales in a global Tech company
What do you like best about the product?
Salesforce Sales Cloud enables our global sales staff to converter opportunities to sales. Our growth and global sales is fully integrated in Salesforce Sales Cloud.
What do you dislike about the product?
Some of the desired features may take a while to get implemented. Would also appreciate a bit more flexibility within the differen licensing and subscription models.
What problems is the product solving and how is that benefiting you?
It supports out global sales process. It gives us insight on forecasts and pipeline management.
Flexible and powerful
What do you like best about the product?
Sales Cloud is a flexible solution that can be adjusted to fit any business requirements.
What do you dislike about the product?
For startups that haven't started to make money it is a quite expensive solution. It would be great with a limited free solution for those businesses.
What problems is the product solving and how is that benefiting you?
It helps us managing cases, opportunities and projects. We constantly have new problems that sales cloud helps us solve.
SalesCloud
What do you like best about the product?
Great tool to store sales data and use them in other tools in order to give the right answer at the right time to the customer.
What do you dislike about the product?
Encryption field by field is too complex
What problems is the product solving and how is that benefiting you?
Have sales data in one place
Leading CRM System
What do you like best about the product?
Highly customizable system and easy integration with other external systems
What do you dislike about the product?
Users can be overwhelmed by all the functionalities that the system offers
What problems is the product solving and how is that benefiting you?
Having all data in a single system which is accessible by all sales reps
I’ve successfully leveraged Sales Cloud to streamline sales processes and increase revenue.
What do you like best about the product?
As a sales consultant , I like its ability to provide comprehensive insights into sales pipeline. It allows me to make data-driven decisions, enhance collaboration, and drive revenue growth. Additionally, the automation features of Sales Cloud save valuable time, allowing me to focus on strategic sales initiatives and customer relationships.
What do you dislike about the product?
Sometime it's complexity, which can require more training. The cost can also be much for smaller businesses. I wish it had more out of the box features to help grow sales.
What problems is the product solving and how is that benefiting you?
You can help me streamline, sales processes, along with developing a better forecasting model. It allows leadership within the over designation to better track overall processes and analytics to help with project planning.
Sales Cloud
What do you like best about the product?
You can keep all information and data of your customers at 1 place. And the integrationist other tools is very useful
What do you dislike about the product?
Nothing special. All things you can do with it are great
What problems is the product solving and how is that benefiting you?
Leads that are coming in from the website or other channels are now automatically integrated into Salesforce. And we can assign it to the right team
Best sales aid around
What do you like best about the product?
The configurable and mobile functionalities
What do you dislike about the product?
Too little integration with outlook and so many features it can become overwhelming
What problems is the product solving and how is that benefiting you?
Pipeline follow up
So far so good!
What do you like best about the product?
Ease of use with out of the box functionality
What do you dislike about the product?
Need more customization for some things.
What problems is the product solving and how is that benefiting you?
Helping to keep our business organized
A must have for Lead Management
What do you like best about the product?
Lead Management tools are really useful. And I like the added reporting and dashboard features.
What do you dislike about the product?
Some of the forecasting tools have a learning curve.
What problems is the product solving and how is that benefiting you?
Managing leads in our external system was a challenge and moving to Sales cloud has made it much easier.
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