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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Marcella C.

Useful experience to lead sales teams to success

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Easy you can figure dashboards and reports. Opportunities are easy to track and manage through our sales cycle and full and collaborators as needed.
What do you dislike about the product?
There's lots of different ways to configure and it can be overwhelming to find the best sport or dashboard for the question
What problems is the product solving and how is that benefiting you?
The cloud is providing us visibility into our total pipeline, ability to develop forecasts and also provide opportunities for Hands-On coaching to our team members


    Patrick K.

Sales cloud review

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Core platform UI and UX. Flexibility for admins to configure rather than expensive developers. Automation capabilities based on business process. Integration options are great.
What do you dislike about the product?
Reporting is lacking. Reporting needs a Line Bar chart badly. It also needs the ability to add more than one chart to a report. Reporting needs a way to create a custom column in a report that is a CASE statement too.
I also dislike how every additional app comes with a charge (sales enablement)
What problems is the product solving and how is that benefiting you?
Sales processes in general. We are solving the true sales process from lead qualification to oppt management to acct retention. We are also excited about rolling out cadences and call scripts for BDRs, which is challenging mktg automation (in a good way).


    Narasimhan R.

Wish we had a robust healthcare CRM

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Sets u up with a number of starter blocks - wish we had a few more to support capabilities like sample management, event management and sales cycle planning.
What do you dislike about the product?
wish we had a few more prebuilt blocks to support capabilities like sample management, event management
What problems is the product solving and how is that benefiting you?
Great UX
Easier to find skill set


    William H.

Product Manager

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Allowing out users to access all the information they need in their lead process
What do you dislike about the product?
Some functionality that can be challenging to adopt.
What problems is the product solving and how is that benefiting you?
We are using sales cloud to build out our sales planning and quota management structure


    Hasan S.

Selling with Sales Cloud

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salescloud is a transformative technology that drives revenue and generates opportunities. Sales cloud makes selling easy and simple
What do you dislike about the product?
Could be better integrated with reporting, not so easy to understand pipe.
What problems is the product solving and how is that benefiting you?
Better productivity and compatibility across the business


    Chase M.

Streamlined Sales Process with Powerful Features

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I love using Salesforce Sales Cloud for its seamless and easy setup. The platform is user-friendly with straightforward coding, ensuring a smooth experience for managing our sales processes. I really appreciate the activity tracking and lead capturing features, as well as the web-to-lead functionality, which are incredibly beneficial for our team. The ecosystem of Salesforce with its comprehensive features is a significant factor in why we continue using it.
What do you dislike about the product?
I would bring more AI features and better data connectivity without the consumption-based modeling.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for pipeline and activity management, which keeps our sales team effective and efficient.


    Matt J.

Sales Cloud supercharges our team.

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Enables collaboration by putting docs on the cloud where the whole team can access.
What do you dislike about the product?
My company doesn't give me full permissions to build and automate on the platform.
What problems is the product solving and how is that benefiting you?
Helps our global team communicate seamlessly.


    Kathleen D.

Single view for Sales leadership

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud allows us to have a consolidated view of opportunities and pipelines and enables us to present a single view of reports and dashboards to the leadership team for better forecasting.
What do you dislike about the product?
Not a sales cloud issue, but sellers for one reason or another is not adopting the tool as quickly.
What problems is the product solving and how is that benefiting you?
Pipelines, forecasting, opportunity management.


    Monica F.

Getting the full picture of how businesses are going

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
It helps you do your homework after talking with a client and reminds you about next steps. You can also collaborate with your work colleagues to close a deal
What do you dislike about the product?
Nothing comes to my mind, maybe for some recommendations it gives you I would need for information to understand why
What problems is the product solving and how is that benefiting you?
Helps you have the full picture about the opportunities pipeline and have all the information you need to make decisions at your fingertips


    Tracie C.

It is customizable and can be user friendly with some updates

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
A lot of the loan entry is fairly user friendly. I like that it allows you to store business & personal financials in Doc Manager
What do you dislike about the product?
There are a lot of differnt "places" to go find information so for new users that can be very overwhelming.
What problems is the product solving and how is that benefiting you?
This is our commercial lending system. It is more user friendly than the last system we had in place which is definitely more beneficial.