Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Revolutionary and amazing
What do you like best about the product?
Simplicity and ease of use to empower sales to have easier processes and close deals quicker.
What do you dislike about the product?
Lack of robust reporting without having to license tabelou
What problems is the product solving and how is that benefiting you?
Easier for sales
Sales Cloud is everything your reps need to sell faster and better
What do you like best about the product?
Customer 360! Yes, having all the information about your customer is everything you can ask for. Additionally, the ability to log calls and track activities just makes you more efficient!
What do you dislike about the product?
Enablement strategy seems to be missing. We can always implement things out of the box or customise but without an enablement strategy it gets really difficult to gets reps to come back to the system.
Data management, duplicates and just bad data. These are things all of us struggle with on a day to day.
Data management, duplicates and just bad data. These are things all of us struggle with on a day to day.
What problems is the product solving and how is that benefiting you?
Customer 360
Activity Tracking
Forecasting
Sales planning and more!
Activity Tracking
Forecasting
Sales planning and more!
Sales cloud Einstein
What do you like best about the product?
I love the Sales cloud Einstein features especially the opportunity scoring and account insights
What do you dislike about the product?
I'm a bit confused about the licensing part
What problems is the product solving and how is that benefiting you?
We are using it to identify the opportunity score and identifying the potential opportunities that would be a closed won deal
Revolutionised our sales business
What do you like best about the product?
The ability to have all sales information and activities in a central location and enable collaboration amongst our sales teams across the globe.
What do you dislike about the product?
Some of the limitations restrict us from accessing certain features that should be included in the standard license for Sales Cloud.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us place the customer at the centre of everything we do; it helps increase governance and compliance to standard processes and methodologies across our sales organisation
Best in market
What do you like best about the product?
User, admin, developer experience. Pretty much the best solution in market today.
What do you dislike about the product?
Sometimes it can be over flexible which may have negative impact in the long run
What problems is the product solving and how is that benefiting you?
Overall business visibility
Sales Cloud product review
What do you like best about the product?
It's very helpful in creating sales analytics!!
What do you dislike about the product?
I don't have any dislikes for Sales Cloud!
What problems is the product solving and how is that benefiting you?
It helps us keep track of business sales trends!
Great standard functionality
What do you like best about the product?
Easy stabdard functionality to enable the sales-Force to work easy and structured with Theis customers
What do you dislike about the product?
Sometimes We need to Buy to many add ons to get relevant functionality
What problems is the product solving and how is that benefiting you?
Overview over customers. Next relevant cumstomer to contact. Pipeline overview.
General Customer Journey support
General Customer Journey support
The best Sales portal
What do you like best about the product?
The intuitive UI, flexibility to customize and Tailor for your business. The accessibility and intelligence of the platform is incredible. And there was s no lack of continued innovation.
What do you dislike about the product?
Not too much really. Licensing structures do not really accommodate Large global businesses. The lack of interoperability with Microsoft productivity tools like office.
What problems is the product solving and how is that benefiting you?
Salesforce is providing us with a standard and globalized CRM platform that helps us enable and guide our sellers to best meet our clients requirements and support them in their buying journey with us.
Sales cloud is perfect for improve your sales
What do you like best about the product?
Easy to use UI and good tools for configuring even without code
What do you dislike about the product?
Sometimes the loading time is too long, could be a better user experience with error messages as well
What problems is the product solving and how is that benefiting you?
Give a good flow to our reps to sell our product
Manager - IS
What do you like best about the product?
Sales cloud analytics is invaluable. It's gives decision makers the right information at the precise time.
What do you dislike about the product?
The rate of development is both good and bad. It's difficult to find 3rd party consultants at times that have the necessary skill set
What problems is the product solving and how is that benefiting you?
Lead tracking and marketing campaigns
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