Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Unleash the potential of your sales
What do you like best about the product?
Highly customizable with low to no code. Automatization has been improved consistently providing flexible ways to enforce efficiency. Continuous enhancements, free resources for admins, integrations are powerful combination giving admins a field to experiment and enhance this product consistently.
What do you dislike about the product?
Inability to separate internal list views between partner users based on site. Ina ility tilo use record collection variable in a decision element in flow. Salesforce support has not been knowledgeable lately and have not solved problems while on chat or screen share.
What problems is the product solving and how is that benefiting you?
One source of truth, collaboration between partners and users, reporting, automation of tasks and emails, making business decisions based on dashboards and analysis of data.
8 Years of Great Experience with Sales Cloud
What do you like best about the product?
Sales Cloud is flexible and feature rich to help you manage just about any business challenge. I have worked on four different implementations and each was customizable to the unique situations of that business.
What do you dislike about the product?
Sometimes it is too flexible! You need to be careful not to over-customize or you will create long-term issues for yourself.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us track leads and sales, forecast, report financials, and helps our sales team work together with other teams.
Salesforce help us to run our business end to end in a centralized and efficient way
What do you like best about the product?
I like how it keeps evolving every release. It's like a gift that keeps on giving. Latest feature that really made a difference was pipeline inspection
What do you dislike about the product?
Don't find the calendar very interesting and hard to made it useful
What problems is the product solving and how is that benefiting you?
Single source of truth
Empowering Inside Sales Reps to Create efficiently close deals
What do you like best about the product?
Ease of development, robust out of the box features and easy to use application is empowering our inside sales reps as well as FRMs have coherent conversations and close deals faster!
What do you dislike about the product?
The Salesforce 1 app can be made a little more intuitive for the FRMs to present when they are on the field!
What problems is the product solving and how is that benefiting you?
Becoming a single system of truth for lead scoring, product rating, sales performance monitoring and revenue management
Salesforce makes the difference on CX
What do you like best about the product?
About how you can see, work, analyze and recognize your customers and work with that to give them the right experience
What do you dislike about the product?
The dependence from arquitecta to doore elaborated developments
What problems is the product solving and how is that benefiting you?
To track all the sales process, right now we have the right view and we can elaborate strategies based on data to achieve the goals
It is good
What do you like best about the product?
It is flexible and easy to use. There are a lot of features and integrations.
What do you dislike about the product?
Sometimes there are some limitations that I do not think there should be
What problems is the product solving and how is that benefiting you?
Getting all pops in one place
Salesforce Sales Transforming Business Processes by the Day
What do you like best about the product?
Seemless connectivity between account, contacts, lead, opportunities, activity creating a true customer 360. The ability to understand the customer in one set of screens is critical to the foundation which Salesforce brings to every organization.
What do you dislike about the product?
Sales cloud with Genie capabilities not fully built out for B2B customers yet.
What problems is the product solving and how is that benefiting you?
Connecting all of brands and business units into one space creating a single place to get customer 360 to build our global pipelines. Bringing all sales activities into one place is critical to move the business forward.
Create the perfect platform from a sales perspective
What do you like best about the product?
Simplicity yet comprehensive and empowering
What do you dislike about the product?
Different at initial stage of implementation
What problems is the product solving and how is that benefiting you?
Improved view from a crm perspective which creates trust
Best way to have your data in one place
What do you like best about the product?
The predefined objects guide how you can organize your business in Salesforce.
The connection between objects makes all the information connected
The connection between objects makes all the information connected
What do you dislike about the product?
No complaints really. I think it's a great tool always getting better
What problems is the product solving and how is that benefiting you?
It's avoiding data duplicates and lost information
Exceptional experience on a world class level
What do you like best about the product?
Better understanding of my clients and business
What do you dislike about the product?
Not applicable as mostly I'm fully satisfied with the user experience
What problems is the product solving and how is that benefiting you?
Being on top of my client communication and interactions
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