Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Transforming MedTech sales with Salescloud
What do you like best about the product?
Having a single place across the organization to plan and execute campaigns to drive sales opportunities is changing how we engage with our customers.
What do you dislike about the product?
For a larger organization in can be difficult to find and retain talent to admin and develop solutions on the platform.
What problems is the product solving and how is that benefiting you?
Removing silos of information and standardizing processes across teams provides organizational visibility and provides data driven insights.
Sales cloud is powerful
What do you like best about the product?
it's pretty darn impressive! It's reliable tool for sales. It's packed with all these amazing features that make handling leads
What do you dislike about the product?
I dislike the cost that you need to pay because its dificcult for small business
What problems is the product solving and how is that benefiting you?
Salesforce keep your data safe and regulations about data protection and privacy :)
New to Salesforce
What do you like best about the product?
Being new to Salesforce I can see how it will really help our sales team to see a better overall view of our customer.
What do you dislike about the product?
How much there is to learn, but trailblazing makes it much easier.
What problems is the product solving and how is that benefiting you?
Trying to get our Sales team to get a better understanding of their customers.
Sales Cloud
What do you like best about the product?
Easier to configure - no code/low code platform available. Customer 360 available which provides required information to sales reps. Easier and intuitive to use.
What do you dislike about the product?
Nothing specific to dislike. Things are better
What problems is the product solving and how is that benefiting you?
Using customer 360. Capturing customer interactions, consents, leads, opportunities, connecting with backoffice through CPQ.
Salesforce consistently delivers a strong Sales solution
What do you like best about the product?
The core out of the box features can get a sales team up and running with a pipeline and activity tracking CRM application in a short amount of time.
What do you dislike about the product?
Salesforce sometimes neglects the core product line, with expansion and acquiring other products.
What problems is the product solving and how is that benefiting you?
Centralized data and Prospect/Customer 360 view. The team is able to login into one technology tool and find all the details they need to continue the conversation to close out deals.
Sales Operations
What do you like best about the product?
As a sales person it has become key to the efficiency of my day.
What do you dislike about the product?
The platform is scalable across our businesses but would be great to be able to customize slightly for needs as they differ on the fly.
What problems is the product solving and how is that benefiting you?
Unifying our sales teams to collaborate more effectively together
Enjoying our Salescloud experience
What do you like best about the product?
Helps keep our reps connected to our customers. And gives us a platform to grow our business
What do you dislike about the product?
We've faced some challenges to create an experience that our sales team wants to use, which can show the data they need where they need it.
What problems is the product solving and how is that benefiting you?
Keeps our customers data available and connects the quoting process for our reps to close deals faster
Streamlined Sales Processes, Needs Better Integration
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its role in consolidating all the data in one place, making it easier for salespeople to find projects and decision-makers. The account management tool and opportunity quoting features are especially useful. Additionally, the automation capabilities within Salesforce significantly boost productivity by allowing us to create flows and other automations.
What do you dislike about the product?
I'm frustrated by the level of integration in Sales Cloud, which requires additional purchases for features like AI and portals that used to be free. Also, using it on a mobile phone is particularly annoying, which hampers accessibility and convenience.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to consolidate data, allowing easy access and information addition, which aids in managing sales projects, identifying decision makers, and focusing efforts efficiently. It adapts to changing business processes with automation, enhancing team productivity.
Sales Operations Analyst IV
What do you like best about the product?
Great UI, most information easily accessible and reportable, variety of products on the app exchange.
What do you dislike about the product?
Certain limitations with native reporting (formula cap, joined reports, etc.)
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is now our single source of truth.
It was a good exprience
What do you like best about the product?
Account, Opportunity, CPQ, Order, contract.
What do you dislike about the product?
Doesn't have CLM, so we have to use third party tool.
What problems is the product solving and how is that benefiting you?
configuringt the Quote is easy.
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