Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud transformation at scale
What do you like best about the product?
A configurable and flexible platform that provides out of the box capabilities to get started immediately and build integrations with external data sources to create additional functionality
What do you dislike about the product?
The user interface could be better for administrators
What problems is the product solving and how is that benefiting you?
Single view of the customer and single source of truth for sales management
Love Salesforce
What do you like best about the product?
User friendly and great interface for users and admins. Easy to program workflows and integrations are simple. Great for end users also. Transparency of informa
What do you dislike about the product?
More on page layouts would be helpful. Easier admin functionality. Overall it's a great product and easy to navigate. Love the customization ability also. Good
What problems is the product solving and how is that benefiting you?
Transparency of information across the organization and all teams. Easy method to contact clients and prospects and store data and information. Very beneficial
It's helpful for business
What do you like best about the product?
This is era to embed AI to the business.Sales clod is bring a lot there
What do you dislike about the product?
It's license product and it's not affordable for all business
What problems is the product solving and how is that benefiting you?
Bring salesdata on go and secured
Excellent product
What do you like best about the product?
The way I am able to manage my as well as my teams pipeline, makes managing our customers easier, simpler n better for both, our teams and our customers enabling great experience.
What do you dislike about the product?
Not much. Wish the mobile features were better.
What problems is the product solving and how is that benefiting you?
Managing customer relationships
Everything you need to successfully manage your sales pipeline
What do you like best about the product?
Great UX, easy to navigate and information rich which is critical to a sales team that Ned quick access to a customer / account
What do you dislike about the product?
Too many options in some regards and would be easier to have templates views for specific users
What problems is the product solving and how is that benefiting you?
Lead conversion, territory management
Maximized Customer Connectivity
What do you like best about the product?
The reporting and analytics features provide valuable insights, helping my clients to make data-driven decisions. Additionally, the integration with other tools they use has streamlined their processes significantly. Customer support has been responsive and helpful whenever they had questions.
Overall, Sales Cloud has boosted our clients productivity and improved their sales strategies. Highly recommended for any business looking to enhance their sales operations!.
Overall, Sales Cloud has boosted our clients productivity and improved their sales strategies. Highly recommended for any business looking to enhance their sales operations!.
What do you dislike about the product?
One con of Sales Cloud is its complexity, especially for new users. The extensive features and customization options can be overwhelming, leading to a steep learning curve. Additionally, implementation may require significant time and resources, which can be challenging for smaller teams or businesses.
What problems is the product solving and how is that benefiting you?
Sales Cloud effectively solves the challenges my clients face in managing and tracking customer relationships and sales processes. It centralizes their data, allowing easy access and updates on leads, opportunities, and accounts. This improvement enhances collaboration within their team, streamlines workflows, and boosts forecasting accuracy, ultimately driving better sales performance and increasing customer satisfaction.
Inbox tool doesn't seem to work for all
What do you like best about the product?
Everything I need is in one place, easy for team to use
What do you dislike about the product?
We have continuing issues with the in box add in.
What problems is the product solving and how is that benefiting you?
Analytics is progressing more, need to do a better job using the information we have
Review from financial BA perspective
What do you like best about the product?
Data all in one source is helping with driving business decisions. The data being on one CRM will allow leadership to make fast informed decisions to stay relevant.
What do you dislike about the product?
I dislike the lack of user adoption because some users are creatures of habit and are not as technically savvy as those who are familiar with CRMs such as Salesforce.
What problems is the product solving and how is that benefiting you?
Sales cloud allows users in our organization to collaborate on a single platform and share data to provide the best service and products to our clients in the financial industry.
Fundamental
What do you like best about the product?
Sales. How does a one stop shop for running your business. All companies need to know and sell to their customers sales called mixed up possible for all users and so much more you can relate in track any interaction you can think of.
What do you dislike about the product?
Honestly, there's nothing I dislike about it but I guess what I caution people from is to think that it's easy. Anybody can build on salesforce but not everybody can build correctly and efficiently and properly we have to make sure that we have people to write skills to maximize our investment.
What problems is the product solving and how is that benefiting you?
Call Ray sales called solves, many problems, but the main one it solves is who am I talk to, when am I talking to them? When should I talk to you next and what am I talking to him about it finally what the result of our conversation was.
Good when you have a standard selling process
What do you like best about the product?
Gives you everything you need out of the box to be able to quickly scale and release your solution. Can be quickly connected to service cloud to create an end to end process for your business
What do you dislike about the product?
Price books and price book entries have a long way to go before the are actually functional for real business scenarios. CPQ can be added on to help but that then drives up cost
What problems is the product solving and how is that benefiting you?
Leads are huge. Being up to quickly scale lead management and tie into web forms is huge and helps the business gain valuable prospects for selling our products
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