Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
SFDC MC review
What do you like best about the product?
Pipeline visibility and automation. Ease of use!
What do you dislike about the product?
Clunky UI and slow load times. Sometimes problematic.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps solve key problems around sales process inefficiency, lack of visibility into pipeline performance, and poor data organization. By centralizing customer data, automating routine tasks, and providing real-time reporting, it enables sales teams to work more efficiently and focus on closing deals. For me, the biggest benefit is having a single source of truth for all sales activity, which improves forecasting accuracy and team collaboration.
Salesforce can make you money on process
What do you like best about the product?
That we can integrate to Apollo for our CRM and use Salesforce for our scheduling
What do you dislike about the product?
I don't think Salesforce delivers the depth and breadth of information that Apollo does.
What problems is the product solving and how is that benefiting you?
Automation and tracking of scheduled events enables us to close/won, schedule and keep on selling while
Easy to use and widely used Sales CRM
What do you like best about the product?
I like how Salesforce keeps all the customer and deal info in one place. It's really helpful for tracking pipeline, setting reminders for follow ups, and pulling quick reports when needed. I also like the dashboard part. Once it's set up properly, it gives a clear picture of where things stand. It saves a lot of time compared to digging through emails or spreadsheets.
What do you dislike about the product?
The dashboard filter and the object limitations. Due to this, we opt to create dashboards in Tableau
What problems is the product solving and how is that benefiting you?
It helps me track deals, accounts, and partner activities in one place. Way easier than juggling spreadsheets and emails. Saves time and keeps things from slipping through the cracks.
SFDC experience
What do you like best about the product?
Fast accessibility of information, smooth driving connection
What do you dislike about the product?
Old interface - could be more moderne and use more AI
What problems is the product solving and how is that benefiting you?
Centralisation of our information, customer, knwoledge
My Experience with Salesforce
What do you like best about the product?
The best CRM i have ever worked with. It gives me access to all the reports i require for amanging my team. It is easy to use and people learnt it quickly. Lead generation is easy and then finding the admissions are also a easy task.
What do you dislike about the product?
Sometimes it has challenges in payment process specifially in syncing but it is resolved within few seconds.
What problems is the product solving and how is that benefiting you?
I am handling a team of 25 people and through salesforce sales cloud i am able to manage all the reports under one software. It saves my lot of time and everything is automatically done. I dont have to do anything manually now.
Salesforce Sales Cloud, Is It best CRM for You?
What do you like best about the product?
In my opinion Salesforce Sales Cloud has the feature of customization and User friendly Dasboards, It also has AI features like Automation of sales tasks is the best about Salesforce Sales Cloud.
What do you dislike about the product?
I feel that in Salesforce Sales Cloud the setup costs are high comparing to other Crms and there are sometimes performance issues like lagging.
What problems is the product solving and how is that benefiting you?
In my case Salesforce Sales Cloud solves the problem of Manual sales operations and benefits me with the automated Sales operations which makes the engagement of Sales larger. And It also has a customizable user interface which can be adjusted according to our needs.
Salesforce Sales Cloud review
What do you like best about the product?
I have found Salesforce Sales Cloud to be a one stop solution to keep a track of my opportunities and it's helped me in my forecasts. It's great to have a holistic view of my accounts, their various opportunities and forecast percentaages, next steps, important contacts, etc. The dashboards are very useful too to help me plan better.
What do you dislike about the product?
I like all the current capabilities offered and don't see any concerns.
What problems is the product solving and how is that benefiting you?
It helps Customer Success to keep a track of all the ongoing opportunities in our accounts so we don't miss out on any key information. It's great for our forecast calls as well and eliminates the need to maintain spreadsheets with the important information required.
Fantastic product to manage opportunities
What do you like best about the product?
I like theeasy dashboard, can see all lead quickly and efficiently, can drill down to opportunites and can created your own dashboard with graphs and charts
What do you dislike about the product?
Too many fields to fill which make the process slow, customization should be less
What problems is the product solving and how is that benefiting you?
You can track opportunities and can see which could be close soon, where it is stuck and what to do to close the deals
Salesforce Usage Experience
What do you like best about the product?
It is a very good tool to integrate all customer database and ticketing into one.
What do you dislike about the product?
Some occasional lags but probably because of my internet.
What problems is the product solving and how is that benefiting you?
Integration of all the database records we have for Support, Customer Service and Billing. It helps us easily identify how to address the customer's issue.
Increasing Efficiency in Sales
What do you like best about the product?
Customizable Dashboards and great reporting and forecasting
What do you dislike about the product?
Slow loading times and oftentimes requires multiple logins
What problems is the product solving and how is that benefiting you?
managing leads, qualifying opportunities, and tracking performance
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