Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent Experience, Smooth Performance
What do you like best about the product?
It help me track my leads and help me provide a holistice view about my busniess.
I have integrated this with my slack.
It helps me with my everyday tasks.
The customer support tries to provide an immediate solution.
Sales cloud is easy to use
I have integrated this with my slack.
It helps me with my everyday tasks.
The customer support tries to provide an immediate solution.
Sales cloud is easy to use
What do you dislike about the product?
UI Lags at Time, There is complex way to get to single page
What problems is the product solving and how is that benefiting you?
It help me to with all my busniess activities, with all at one place from reaching out clients to keeping a track of my leads
Effortless Lead-to-Opportunity Conversion with Sales Cloud
What do you like best about the product?
The most helpful thing that I find about Sales Cloud is the smooth conversion from Lead to Opportunity. I've used other CRM platforms in the past, but the way Salesforce Sales Cloud allows us to map the fields and auto-populate those fields in relevant Account/Contact and Opportunity records is good.
What do you dislike about the product?
Sales Cloud is on bit of an expensive side for SMBs. Yes, Starter Suite is an option, but then it limits us with number of Flow automations, and no sandboxes.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of story line and unification. Entire sales journey (from Lead coming in from various channels, lead assignment, lead conversion, and Opportunity management) just fits right. The data model is so tightly integrated that the story line feels seamless for any industry. All the meticulous details like the flexibility to position the tasks and events, option to add team members working on a opportunity, sharing and access, it's like once you get used to Sales Cloud, it's almost impossible to replicate the same in any other CRM.
Effortless Implementation and Customization for Any Sales Process
What do you like best about the product?
It is easy to implement, and easy to use , due to its highly customizable and scalable feature it can fit almost any complex sales process. It is suitable for small to large business enterprises.
What do you dislike about the product?
Automation and deep analytics features are locked behind the high priced Enterprise and unlimited editions.
What problems is the product solving and how is that benefiting you?
its solving the problem of Sales disorganization and inefficiency across the entire sales pipeline. Sales cloud acts as a Single Source of Truth centralizing all customer and prospect data in one place that is accessible to entire team
Effective CRM for Sales, But Pricey and Requires Training
What do you like best about the product?
Used it as regular CRM tool like managing our whole sales cycle
What do you dislike about the product?
Costly as well as technical setup, extensive training
What problems is the product solving and how is that benefiting you?
Automating the whole sales process which is very important
Automation Boosts Telesales Efficiency
What do you like best about the product?
I really appreciate the automation feature in Salesforce Sales Cloud. It helps to churn data easily and fetch reports on hand, which is really handy for us. I also find it beneficial for bifurcating the details for every advisory in the team, which streamlines our workflow in telesales.
What do you dislike about the product?
The link between Salesforce Sales Cloud and the Ameyo dialer can sometimes be quite hectic if any tool is not responding properly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us bifurcate leads and manage churn. It automates processes, making it easier to handle data, fetch reports, and organize team details.
Essential CRM Tool for Streamlined Sales and Team Collaboration
What do you like best about the product?
As the name implies, this tool is primarily designed to assist sales professionals in managing customer relationships more effectively. It centralizes customer data, streamlines the sales cycle by automating routine tasks, and fosters better collaboration among teams. Additionally, it offers clear visibility into the sales pipeline, enabling more accurate forecasting and supporting the achievement of sales targets. For Salesforce developers,implementation is very easy as it comes with in-built generic sales process and all basic features.
What do you dislike about the product?
The software comes with a learning curve that can be quite time-consuming for those without an IT background, which may affect how easily it can be adopted. Additionally, the license cost varies between different editions, depending on the features required.
What problems is the product solving and how is that benefiting you?
At many times, Sales Leads are getting piled up and it is tough to prioritize but using lead scoring, it helps to determines the likelihood of converting a sales lead into a customer. It helps sellers decide where to prioritize their sales efforts, so they can pursue the most promising prospects.
Keeps Everything Organized and Streamlines the Sales Process
What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it keeps everything in one place. I don’t have to dig through different tools to figure out what’s going on with an account or opportunity.. It’s all right there. The dashboards and reports also make it easy to get a quick snapshot of my pipeline, which really helps with planning and staying on top of my work. Overall, it just keeps me organized and makes the sales process feel a lot smoother.
What do you dislike about the product?
The thing I dislike about Salesforce Sales Cloud is that it can feel a bit overwhelming and clunky at times. There are so many features and sections that even simple tasks can take more clicks than they should.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps solve the problem of scattered customer information. Instead of tracking things in different tools or relying on memory, everything is organized in one place like accounts, activities, notes, opportunities, all of it. It also gives me better visibility into my pipeline, so I can prioritize my work and stay on top of follow-ups. This has made my workflow more structured and helps me catch things I might’ve missed otherwise. Overall, it just helps me stay more organized and keeps the sales process running smoothly.
Unmatched Opportunity and Pipeline Management in a Centralized Platform
What do you like best about the product?
The absolute best thing about Salesforce Sales Cloud is its powerful and centralized platform for Opportunity and Pipeline Management.
What do you dislike about the product?
Expensive, complex, steep learning curve, and needs constant (costly) admin support to be useful.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is essentially a powerful antidote to the chaos and inefficiency that naturally creep into the sales process.
Effortless Lead Generation and Intuitive Order Management
What do you like best about the product?
Lead generation and conversion is smooth.
Also order management and objects used are very easier to use.
Also order management and objects used are very easier to use.
What do you dislike about the product?
I saw product is named as product2 in back end making it bit confusing .
What problems is the product solving and how is that benefiting you?
Order management is very nice and helps in business processes .
Effortless to Use with an Intuitive Interface
What do you like best about the product?
Ease of use and intuitive UI with great single pane of glass
What do you dislike about the product?
Cost associated wish there were better price breaks.
What problems is the product solving and how is that benefiting you?
I did wish reporting would be easier to work with where you could just speak to what you were wanting it to do versus all the fliter logic that Revops setup
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