Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
Helps my Business scale & sales management
What do you like best about the product?
Salesforce sales cloud helps in my business in several factors are like : Improved lead management, enhanced sales forecasting, various kind of automation, mobile access analytics & reports ,scalability & overall it helps in my business grow.
What do you dislike about the product?
According to me dislikes are of salesforce sales cloud: License cost high, cannot afford small business , for better use good knowledge of it,steep learning curve, customization challenges, perfomance issue, high integration cost.
What problems is the product solving and how is that benefiting you?
It helps in grow my business like : revenue growth, customer retention, lead generation & conversion streamlined sales process, better customer insights , improved decision making.
Good for business
What do you like best about the product?
It helps the sales management for the business which make help to increase the revenue of organization. Good for the business.
What do you dislike about the product?
It have high Licensing Fees & Hidden Costs
What problems is the product solving and how is that benefiting you?
salesforce sales cloud solves: fragmented customer data, Inefiicient sales processes, poor lead management, lack of sales insights, Ineffective account management, difficulty scaling sales operations.
Salesforce Sales Cloud helps us with sales forecasting and driving business growth
What do you like best about the product?
I think for me and my team Salesforce Sales Cloud is defenietly a user friendly solution that helps drive growth and expand our business. It has some amazing automation tools, customizable dashboards, and decent reporting, it helps me to save time and make data driven decisions. We have a good integration with Marketo, mobile access via app, which makes it easy and efficient to use on daily basis. I think the platform is scalable, making it suitable for our business, where we have thousunds of contacts in SFDC. Furthermore, we like the support coming from Salesforce team and additional collaterals.
What do you dislike about the product?
We find it defenietly useful; Salesforce Sales Cloud is a great tool, but some of our team members, who don’t have CRM experiance, find it dificult to learn and understand the work-arounds. Additionally, I understand from the implementation experiance, that the customization options can feel overwhelming. It’s important to have the right consulnts to set up the solution.
What problems is the product solving and how is that benefiting you?
It solves the issue of revenue planning and sales tracking. It helps us forecast properly our deals and maintain the connection with our clients.
Such a great tool
What do you like best about the product?
Easy to use and also helps in customer support
What do you dislike about the product?
Others can see the feedback shared for a particular person
What problems is the product solving and how is that benefiting you?
Easy to handle and track emails
Huge application to centralize all your customer data
What do you like best about the product?
Is a very well integrated platform to have your customer data
What do you dislike about the product?
Is very complex to use it. Is huge and have many products and the learning curve is pretty big
What problems is the product solving and how is that benefiting you?
Is centralizing customer data to be integrated with many other 3rd party systems and automations
Account Executive
What do you like best about the product?
Keeps the entire sales process organized with next steps and communication.
What do you dislike about the product?
There is sometimes too much info on certain pages and can get overwhelming sometimes.
What problems is the product solving and how is that benefiting you?
Its keeping all data relevant to the particular opportunity all in one place. There really is not a need fopr external platforms because it holds all info in SF cloud.
SalesForce Sales Cloud Review
What do you like best about the product?
The Salesforce Sales Cloud allows me to monitor my deals easily and quickly. It is very user friendly and has so much functionality surrounding reporting, tracking, and prospecting. I think every sales team should be using this tool. I have seen great results and have been able to exceed quota while using this tool.
What do you dislike about the product?
The product has so much functionality and capabilities that I am not sure how to implement into my workflow. The thing I dislike about the platform is that not everything has the best description. It would be nice to have a tutorial that shows off all of the tools features and functionality
What problems is the product solving and how is that benefiting you?
Being able to track all my open opportunities and categorize them in different stages is the main benefit. It also integrates well with tools like Outreach and Zoominfo making prospecting much quicker. We are able to pull reports from Looker whil ebeing in the opportunity page of Salesforce. Has been the most important tool in my day-day.
It's fine
What do you like best about the product?
Reporting and trailblazer (online free learning about Salesforce). Also, you can almost fully customize your instance of the product. The user interface is easy to use.
What do you dislike about the product?
Overeager and misguided account executives consistently try to upsell you on things you don't need. The product itself requires at least one full-time admin or outside consultant to keep the data clean and the product functioning. While you can customize almost everything, consistent product updates mean that objects and workflows can break. Customer support is difficult, sometimes requiring multiple calls to solve simple issues.
What problems is the product solving and how is that benefiting you?
Salesforce keeps our client and prospect data in one place visible to all users.
Great for managing M&A Pipelines
What do you like best about the product?
Very easy to customer and add fields. We track all sorts of non-standard items from a very robust pipeline of tens of thousands of leads with ease. There are man 3P Tools pre-built with connectors that are very easy to sync in knowledge databases into. Having all communication and followups in one spot makes it easy to keep on top of opportunities and to manage BD members
What do you dislike about the product?
I have had difficulty managing the ease of exportability of data for reporting purposes, and also safeguarding data from mass exports.
What problems is the product solving and how is that benefiting you?
Capture and repository of information formerly lost in emails, multiple versions of spreadsheets, address book of contacts, campagin and BD KPI tracking
Customizable and Easy
What do you like best about the product?
It is very intuitive and easy to use. have used it at multiple businesses so it was customized differently but it is intuitively the same reporting and integrations etc.
What do you dislike about the product?
depending on how it was set up can be difficult to pull reports.
What problems is the product solving and how is that benefiting you?
organizing accounts and contacts as well as insights to territory
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