Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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Salesforce Review
What do you like best about the product?
The flexibility it provides to solve problems.
What do you dislike about the product?
The Disorganization and lack of focus it surfaces when deciding how to use the platform.
What problems is the product solving and how is that benefiting you?
Automating business processes
Regarding the Customer Relationship Management software provided by Salesforce
What do you like best about the product?
The Customer Relationship Management(CRM) provided by Salesforce which our company frequently uses has helped our company to manage customer data, sales operations, and marketing campaigns. In past days when this platform was not in the market, we used to handle all our customer data manually, which was very time consuming. By using this centralized platform, we can easily manage our business and keep track of customer interactions and sales data.
I can easily integrate it with thirdy party applications, which helps us a lit in doing our work productively. It is also easily accessible from devices such as Mobile application, , Desktop application or Web Browser. We can easily implement customer support and provide best services to the Customers.
I can easily integrate it with thirdy party applications, which helps us a lit in doing our work productively. It is also easily accessible from devices such as Mobile application, , Desktop application or Web Browser. We can easily implement customer support and provide best services to the Customers.
What do you dislike about the product?
Sometimes the users feel that the UI of this platform is not easy to navigate.
This platform supports low-code tools but they sometimes not fully address all business needs without more advanced coding.
This platform supports low-code tools but they sometimes not fully address all business needs without more advanced coding.
What problems is the product solving and how is that benefiting you?
Our main problem was regarding Customer Data Management which we used to do manually, leading to inefficiency and highly time consuming. This platform provides Centralized Customer Data Management which helped us to solve our main issue of managing the data. Along with this, they also provide variety of powerful tools to help our business.
Great Experience
What do you like best about the product?
The workflows are very customisable and easy to use. Being a post sales employee, it is very convinient to navigate through the lifecycle of various opportunities and the entire salesforce ecosystem has helped out organisation achieve success in pre and post sales
What do you dislike about the product?
Downtime and outages can be handled better
What problems is the product solving and how is that benefiting you?
End to end renewal opportunity management
SALESFORCE REALLY HELPING IN GETTING MY SALES DONE EFFICIENTLY
What do you like best about the product?
it has been a great platform for marketing, creating good leads and managing my sales kRA's. it is also playing a great role in saving my sales opportunities.
What do you dislike about the product?
it is little bit tough for non tech savy people.
What problems is the product solving and how is that benefiting you?
it helps a lot in managing my sales,tracking my sales anlaysis and remembering all the sales schedule as well.it is playing a good role creating my lead pipeline for maximum sales target acheivement.
Salesforce Cloud
What do you like best about the product?
I have been working with Salesforce Cloud since the beginning of my career in various companies. I really appreciate the level of tracking and the customized developments that are possible with the platform, tailored to different use cases.
What do you dislike about the product?
It would be great to improve the user interface to make it more user-friendly, similar to HubSpot.
What problems is the product solving and how is that benefiting you?
Full available integration and customization. Great tracking of sales and financial results.
Customizable tool but loading times are not the best
What do you like best about the product?
Ability to create usable reports across different stages of sales team and extrapolate results
What do you dislike about the product?
Loading times when I want to look into a record, and lack of autorefresh.
What problems is the product solving and how is that benefiting you?
Helps with forecast and update of records. Customizable for our sales process.
billing made simplied with Salesforce Sales Cloud
What do you like best about the product?
it helps a lot for lead generation along with marketing and simplfying billing options.
What do you dislike about the product?
it is little bit complex for all the non tech people in corporate world.
What problems is the product solving and how is that benefiting you?
it is helping me a lot to remmber my sales followups and background information of any lead along with pending billings as well.it is playing an important role in improving marketing skills andsales process.
Well, integrated with Customer data and their relevant file attachments.
What do you like best about the product?
We organized customer data in salesforce and we can export that in excel for our internal use.
What do you dislike about the product?
If we can export the data with respect to opportunity ID - that would be great.
What problems is the product solving and how is that benefiting you?
We enter the data that provided by customer which help us to track the information like cloud information.
Cloud Everywhere
What do you like best about the product?
Everything in the tech world would be void without cloud. And specifically about salesforce cloud is the freedom of custom development for each company needs and scalability of the cloud.
Low latency make this cloud much more worthy than other.
Low latency make this cloud much more worthy than other.
What do you dislike about the product?
Reload time sometimes and data fetching time increases.
What problems is the product solving and how is that benefiting you?
As salesforce is known for its managing of data,
It solves,
Which promonent leads to go for among the group of leads,
How easily to track a lead till the opportunity is won,
Renewals of contracts made easier,
Tracking of any customer details
It solves,
Which promonent leads to go for among the group of leads,
How easily to track a lead till the opportunity is won,
Renewals of contracts made easier,
Tracking of any customer details
Customer Success Manager using Sales Cloud
What do you like best about the product?
customisable, integratable with many other solutions, many usecases
What do you dislike about the product?
The UXUI (design and number of clicks required to get to my destination), the load time , the lack of mobile friendly usecase and design
What problems is the product solving and how is that benefiting you?
Tracking as one source of truth for my customers
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