Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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Utilizing Salesforce on a daily basis
What do you like best about the product?
The most helpful thing about Salesforce is the fact that it holds so much information in detail, for years on end. If there is any information I need, I can look through Case History, Contacts, etc to find what is needed. The system houses multiple different fields of information as also has multiple functions in the sense of having high vs low priority cases, cases automatically closing after a period of time, and even follow up emails being sent from Salesforce regarding the case status.
What do you dislike about the product?
One thing I dislike about Salesforce is the lack of information from about ten years ago. While I understand that is quite some time ago, the system appears to have not been used to its fullest capacity back then as the case notes are much more sparse and not as detailed.
What problems is the product solving and how is that benefiting you?
Being able to access information for ALL of our clients. While we have different platforms for each section of the company, all information is housed within Salesforce which makes case research so much easier. Investigating and trying to find information is much more sufficient and productive with a product like Salesforce.
Salesforce Sales Cloud System
What do you like best about the product?
As per my perception the data processing speed, easy navigation and it's analytics space is one of the best tools i have ever used.
What do you dislike about the product?
Nothing considerable to dislike but the costing side is a bit on the higher side as i was exposed it in a pretty small sized organisation.
What problems is the product solving and how is that benefiting you?
The most help features found were automation of repetitive tasks which took up most of our teams time and efforts. This saved time and opened scope to take up more projects and enhancing overall efficiency.
Best sales cloud ever
What do you like best about the product?
Best CRM I ever worked with, also I like the response time and the refresh rate along with the report & analytics.
Customer support is good & usage is pretty easy. Implementation of a new feature is also easy.
Customer support is good & usage is pretty easy. Implementation of a new feature is also easy.
What do you dislike about the product?
Nothing as such all the things are going well.
What problems is the product solving and how is that benefiting you?
Solving sorting out all the prospects in a well manner.
Salesforce Sales Cloud Review
What do you like best about the product?
It helps your data stick to one place and has great compatibility to be used with various other applications directly (ease of integration). Beyond this, it also ensures that you can create the dashboards as per your requirements.
You also get to keep visibility of the deals that are being worked upon by your subordinates.
You also get to keep visibility of the deals that are being worked upon by your subordinates.
What do you dislike about the product?
I haven't found any downsides as such, instead, I would like to say since I use this daily with ease, the downtime is negligible, and it is easy to implement as well.
Customer support is also reactive and resolves queries immediately.
Customer support is also reactive and resolves queries immediately.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses key challenges by centralizing customer data, enhancing lead management, and improving sales forecasting. It helps us as it automates repetitive tasks, providing a 360-degree customer view, and facilitates team collaboration. Integration with other tools ensures seamless information flow, while robust analytics help set realistic targets and make informed decisions. Overall, Salesforce Sales Cloud streamlines sales processes, boosts efficiency, and enhances customer relationships, ultimately driving revenue growth.
how easy to follow your busuness
What do you like best about the product?
It's ease to use, you have just to connect with your email and your profile is automatically filled and ready to use. A lot of features about opportunities, customers, numbers and it's integrates a kind of AI. The cusyomer support is efficient when I asked for an issue. I use it daily as it a kind of assistant.
What do you dislike about the product?
The diffirence betwwen the classic view and the new one. I have to switch between the two in order to find easly all my needed features.
What problems is the product solving and how is that benefiting you?
No more need to manualy foolow opportunities, no need for excel files evrything is done via sales Force. I can also foolow cooleagues instructions and information, plan next steps, share information
Excelent choice
What do you like best about the product?
It takes my work esaly and it likes a data base process/information
What do you dislike about the product?
it's not intuitive doing the use process more dificult
What problems is the product solving and how is that benefiting you?
sales and busines process qith true historycal
Salesforce Sales cloud - One the the most trusted Sales/Marketing/ CRM suits out there
What do you like best about the product?
Salesforce sales cloud a a suite of tools that help our leadership team make some sense of the pipeline and leads that are being worked on by our sales and marketing teams.
What do you dislike about the product?
It is somewhat complicated to integrate and get started with the Salescloud. it needs a village to run and maintain the data and its structures. It is somewhat a legacy tool, so at times can seem dated in terms of functionality.
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud provides the whole truth in terms of the the sales and marketing efforts as well as lead tracking and pipeline overview. Through Salesforce Sales Cloud, all out Sales data is put into one place and helps users track lead pipeline and oppurtunity stages in the system.
Salesforce for your rescue
What do you like best about the product?
Customizable, scalable,AI-Driven, automated, insightful,efficient, integrated, centralized, productive and flexible. These words define Salesforce for me.
What do you dislike about the product?
It is powerful but expensive and complex for beginner.
What problems is the product solving and how is that benefiting you?
Streamlined customer management as well as boost productivity which drives sales
One stop solution for all deal stages
What do you like best about the product?
The best part is the way I can see my accounts and opportunities in it and manage end to end deal cycle.
What do you dislike about the product?
That it does not work on mobile phones, except salesforce app.
What problems is the product solving and how is that benefiting you?
As said it helps me to manage and plan my accounts and help me settle my deal stages.
Salesforce Makes Sales Organized
What do you like best about the product?
A centralized place for all data. A place to easily see important information. I log into Salesforce every day.
What do you dislike about the product?
It is hard to manage data cleanliness. Need a person to oversee the Salesforce instance otherwise can get extremely complex and have duplicate information.
What problems is the product solving and how is that benefiting you?
It's solving having info in all different places, centralizing it. Additionally , keeps record of things that are important for certain times in the future (for example a big partners birthday).
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