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Salesforce has become an essential tool in our workflow
What do you like best about the product?
The salesforce cloud tool is packed with features and almost all in one place proving easy integration with the tools which we currently use.
Customer support is help full when you need them. using this tool has become a daily part of our workflow.
Customer support is help full when you need them. using this tool has become a daily part of our workflow.
What do you dislike about the product?
Setup and implementation were bit complicated initially as the tool has many features which felt overwhelming sometimes.
What problems is the product solving and how is that benefiting you?
the salesforce cloud tool helps keep track of all the customers info and sales activities in one place. It helps our work easier and also help our clients keep track and close the deal faster.
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Great for unifying business workflows across departments
What do you like best about the product?
It makes it easy to streamline our business processes and integrate with other departments' workflows
What do you dislike about the product?
At times, it can be a little difficult to get the right linkages between platforms to build out a streamlined system.
What problems is the product solving and how is that benefiting you?
It makes it easy to maintain good communication across sales teams
Magnificent experience with Salesforce Sales Cloud
What do you like best about the product?
What I like most about Salesforce Sales Cloud is its powerful and customizable approach to managing the entire sales process. From detailed lead and opportunity tracking to automation that frees up reps, plus insightful reporting with AI, it’s a comprehensive tool for driving sales success and can be tailored to any business.
What do you dislike about the product?
What I dislike most about Salesforce Sales Cloud is its steep learning curve and high cost. It can be complex to master without significant resources, and the pricing can be prohibitive, especially for smaller businesses.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves key problems like disorganized customer data, inefficient lead and opportunity management, time lost on manual tasks, and poor visibility into sales performance.
The benefits for us include a unified customer view for personalized interactions, more efficient sales processes with higher conversion rates, increased productivity through automation, and data-driven decision-making to optimize strategies and achieve scalable growth. Essentially, it helps us sell more, smarter, and faster.
The benefits for us include a unified customer view for personalized interactions, more efficient sales processes with higher conversion rates, increased productivity through automation, and data-driven decision-making to optimize strategies and achieve scalable growth. Essentially, it helps us sell more, smarter, and faster.
Very complete tool from a user standpoint.
What do you like best about the product?
From a user standpoint, it's a very complete and reliable tool, at least with the way we have it set up. I don’t handle the backend or deal with Salesforce maintenance, so I can’t speak to that side, but as a user, it works really well. Everything I need is there, it's easy to use, and it helps me stay on top of my work.
What do you dislike about the product?
Sometimes it feels a bit heavy or slow, especially with all the customizations. Some tasks take more clicks than they should. I also think the interface could be more modern. It works, but it still has a bit of an old-school look and feel.
What problems is the product solving and how is that benefiting you?
We use Sales Cloud to manage a large and constantly growing book of clients and prospects. We’ve engaged with a wide range of companies over time, and we try to stay in touch with them every few months. Salesforce helps us keep track of all those interactions, stay organized, and make sure nothing falls through the cracks. It also helps us identify and create new business opportunities that we can then pass along to the right teams internally.
Powerful tool
What do you like best about the product?
Salesforce Sales Cloud offers a comprehensive suite of tools that help manage the entire sales cycle—from lead generation to closing deals. I especially appreciate the automation features like workflows, lead assignment rules, and email templates, which significantly reduce manual tasks.
What do you dislike about the product?
The biggest drawback is the complexity of the platform. While it’s powerful, it can be overwhelming for new users.
What problems is the product solving and how is that benefiting you?
tracking the progress, and pricing
Salesforce Sales Cloud Review
What do you like best about the product?
Supports integration with various upstream and downstream tools.
Can handle lot of traffic from internal users as well as external.
Great support from CRM team.
New user can be easily onboarded and start using with minimal training
Can handle lot of traffic from internal users as well as external.
Great support from CRM team.
New user can be easily onboarded and start using with minimal training
What do you dislike about the product?
Implementation for custom objects and fields have been tricky and issue for the downstream systems.
Very high in cost and not suitable for smaller organizations
Very high in cost and not suitable for smaller organizations
What problems is the product solving and how is that benefiting you?
Salesforce is the biggest implementation we have in our organization. Our sales team is heavily dependent on it for opportunities, quotes, leads tracking and management. All the data generated in salesforce is used for analytics and reporting
Intuitive, user friendly platform. Reliable. Customizable.
What do you like best about the product?
From a sales user perspective, it is a great way to capture client relationships, interactions, and opportunities without much added time.
The interface is very user friendly and able to learn.
The added apps like the salesforce for outlook connector ensure that I’m capturing what is needed with limited additional effort.
Customizable views and reports make it very easy to see and pull out what wash user needs. Along w the dashboards
From an admin side, it’s great that you can start w suggested fields and layouts and then fully personalize to match your companies needs. The interface allows you to do this without coding experience.
For all users, the trailhead and other online sources due to its popularity, make it very easy to learn what you may not already know in the platform.
The interface is very user friendly and able to learn.
The added apps like the salesforce for outlook connector ensure that I’m capturing what is needed with limited additional effort.
Customizable views and reports make it very easy to see and pull out what wash user needs. Along w the dashboards
From an admin side, it’s great that you can start w suggested fields and layouts and then fully personalize to match your companies needs. The interface allows you to do this without coding experience.
For all users, the trailhead and other online sources due to its popularity, make it very easy to learn what you may not already know in the platform.
What do you dislike about the product?
It is somewhat expensive depending on your company’s budget.
What problems is the product solving and how is that benefiting you?
It took a company who was using excel, sometimes a shared document and sometimes on individual user desktops, to an integrated platform that easily allows information to be tracked, shared, and made visible who those who need to know. Daily/weekly/monthly/quarterly/yearly reports can be created and run, and you know that the data behind it is solid and not missing anything.
SF Sales Cloud is great!
What do you like best about the product?
Salesforce Sales Cloud is easy to use, user friendly, and allows all shareholders to collaborate to close deals! We use it daily and it is great both internally and for supporting our customers.
What do you dislike about the product?
I don't have anything negative to say about the product.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the problem of disconnect between customer conversations with reps and the internal support teams that close the deals agreed upon in those conversations. By linking documents, notes, emails and all of the details in between into one place.
It is an functional software that is complicated
What do you like best about the product?
How Salesforce it is easy to adapt, understand and provide all the information based on the needs of your company, it helps you to have a better organization of your workflow.
What do you dislike about the product?
It is an complicated software, which requires a lot of time to be able to adapt and understand it.
What problems is the product solving and how is that benefiting you?
The way how we handled the customer's information, and be able to track the information about of these cases was customer support team.
Salesforce is a very user friendly software to work with.
What do you like best about the product?
User friendly soft, raport control, easy to work with.
What do you dislike about the product?
There is nothing I dislike about the Salesforce software.
What problems is the product solving and how is that benefiting you?
With Salesforce I can easily keep track of customer's request and resolve them in a timely manner.
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