Brex
Brex Inc.Reviews from AWS customer
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Fast, Consistent and Genuine Service
What do you like best about the product?
Upon using the platform and services, I must say that it was fantastic because it is easy to navigate for whatever information you need. Every time you need a report the platform can easily be guided it is like a step-by-step on what information and data you need then you already have all the reports needed When times that there is a problem in a transaction, the Brex team never fails to deliver excellent service and support. They always make sure that for every transaction that has a problem, they have a solution and provide it to me. I must say that in my daily use of the platform, we can run a business smoothly with peace of mind.
What do you dislike about the product?
Hopefully, there will be a much easier procedure concerning international transactions so the customer/client would be easier for them to process with a piece of minimum information and requirements.
What problems is the product solving and how is that benefiting you?
Pending transactions, the Brex team always provides excellent service by giving you details information and specific solutions to understand the situation, and through the solution given, it benefits us as well the customer to accomplish the needed task to be done. And also they help you with those transactions that can go through for some overlooked details that clients/customer misses to supply the information. However since they already have a previous transaction in your account, the Brex team will manually help you to complete it and notify you that they have made some action and the payment will be reflected in your account within 24 hours. That is amazing I must say.
Simply the best
What do you like best about the product?
I love that it is user-friendly and doesn't require much additional information that can cause errors and delay reimbursement.
What do you dislike about the product?
I like using Brex I've never had any issue when using it
What problems is the product solving and how is that benefiting you?
It is helping us to manage our expenses when traveling for the company.
Best credit card for startups
What do you like best about the product?
Customer service is great and they have the best web and mobile user interface.
What do you dislike about the product?
I dislike the rewards and travel options. There should be more options that cater to me, but this is more of a personal preference.
What problems is the product solving and how is that benefiting you?
Making it easier to take a snapshot of our expenses
I love how much time I save by using Brex
What do you like best about the product?
The interconnection between SMS and platform. It makes it very easy to file and document expenses.
What do you dislike about the product?
I don't think i have one by one, I have been using it for less than 5 months. All good so far.
What problems is the product solving and how is that benefiting you?
Reduce time to reimburse the money. With other systems, the company would need to invest much time in reimbursements.
Makes expensing a breeze!
What do you like best about the product?
The thing I like most about Brex is the simplicity, everything you'd need is included in the app. Especially when Brex cards are needed to be added to services/apps. Everything is right in front of you and I like being able to send memos via text.
What do you dislike about the product?
No downsides initially, have not encountered issues thus far!
What problems is the product solving and how is that benefiting you?
Brex is solving our corporate expense accounts and makes managing this a breeze
Great solution with diverse product offering and responsive customer service
What do you like best about the product?
Diversity of products, overall cost, customer service, easy to navigate website
What do you dislike about the product?
Limited number of integrations, rewards are limited
What problems is the product solving and how is that benefiting you?
Expense management and reports, a few banking services (including the FDIC-insured product which came together quickly), and some rewards. It is also primarily self-service due to great website design, which is positive as a small start up
This product is amazing
What do you like best about the product?
The fact that it's so seamless and the productized features are really good for whatever you need.
What do you dislike about the product?
Whenever I use my brex card cuz it's saved instead of the card I was supposed to use
What problems is the product solving and how is that benefiting you?
Expensing work expenses
Love Brex!
What do you like best about the product?
I use Brex to expense items such as monthly wifi, occasional Lyft rides, etc. One of the really nice parts about Brex is that it scans my wifi bill and automatically fills in the required areas, making it really easy for me to submit my expenses.
What do you dislike about the product?
I don't utilize it for much more than occasional expenses, and those go very smoothly. I don't have any dislikes right now.
What problems is the product solving and how is that benefiting you?
I am able to expense my items quickly and easily. That allows me to spend time and effort on other things on my list.
Good platform that’s easy to use
What do you like best about the product?
Expenses are very easy. Brex card works well physically. Virtual card and travel booking could use a bit of work, though are fine overall.
What do you dislike about the product?
No ability to book train trips.
Difficult to use virtual cards.
Difficult to use virtual cards.
What problems is the product solving and how is that benefiting you?
Expenses and travel
Great system/card to use
What do you like best about the product?
Ease of use - how purchases can be entered quickly and reviewed easily.
What do you dislike about the product?
The card cannot be used in a "touchless" manner.
What problems is the product solving and how is that benefiting you?
Expense management and submission of expense reports.
I really like the iPhone app.
I really like the iPhone app.
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