Brex
Brex Inc.Reviews from AWS customer
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Great service all around
What do you like best about the product?
Brex is extreamly user friendly. They have great customer support. I use my Brex card more than any other and have no complaints.
What do you dislike about the product?
No issues at the moment, everything works well.
What problems is the product solving and how is that benefiting you?
Staying on top of finaces.
Great Business Card with great reward and functionality
What do you like best about the product?
Generous rewards on specific categories: Brex offers high points rates on categories like rideshares, flights, hotels, and restaurant dining (when booked through Brex), potentially giving high spenders valuable rewards.
Streamlined expense management: Brex integrates with accounting software and offers features like automated receipt capture and expense review, simplifying expense management for businesses.
Streamlined expense management: Brex integrates with accounting software and offers features like automated receipt capture and expense review, simplifying expense management for businesses.
What do you dislike about the product?
Limited travel perks: Brex lacks the airport lounge access and other travel perks offered by some premium travel-focused credit cards.
What problems is the product solving and how is that benefiting you?
Brex integrates with accounting software and offers features like automated receipt capture and expense review, simplifying expense management for businesses.
Excellent product and easy to use
What do you like best about the product?
The mont helpful thing about Brex was it's ease of use and implementation. We swapped from SAP Concur which was a real headache for our staff. So far our experience with Brex has been much better and our employees are far happier with the experience. Having the card transactions feed automatically into Brex empower allowing employees to add receipts and memos instantly has been excellent. Customer support is very good and responsive and new features and updates are coming regularly so excited to see where the product goes.
What do you dislike about the product?
Some features are slightly clunky and a bit slow at times. The app in particular either crashes are takes a long time to update at times. Certain features such as currency conversion are not available on the app. Also the scanning of the invoice for invoice/receipt data is not great. We have an Irish entity and autopay is not available in line with the US entities.
What problems is the product solving and how is that benefiting you?
It benefits our organisation in a number of ways. It is easy to use and easy to administer in the main. It is effective in chasing compliance with our expense policies and gathering data which we had previously been struggling with through SAP Concur
Excellent card and payment management platform.
What do you like best about the product?
Excellent. Clean, intuitive and easy to use interface. Love the ability to issue budgets - to individuals, assigned to companies, etc., and especially to create virtual cards that can be kept securely with individual vendors (easy to disable in case of fraud). We issue a Brex card to each new hire, which allows them to get set up and onboard quickly.
What do you dislike about the product?
I do wish there was better integration with Xero, but it is a pretty great tool.
What problems is the product solving and how is that benefiting you?
Employee business cards, paying vendors, etc.
Modern business credit card
What do you like best about the product?
Operating and managing our company via Brex's credit card lines has been easy and intuitive. Handling travel expenses, tracking, and integrating into our account software has been simple and a low lift.
What do you dislike about the product?
Understanding how to get rewards back -- I don't know if we have recognized any of the cash back or other rewards yet.
What problems is the product solving and how is that benefiting you?
Spend management
Finance friendly brex
What do you like best about the product?
Easy to deploy cards, lines of credits, pay bills, track spend. Clean UI and good customer service
What do you dislike about the product?
There's nothing I really don't like about brex
What problems is the product solving and how is that benefiting you?
Being able to easily deploy cards to employees for travel and entertainment
Overall the experience has been positive
What do you like best about the product?
The design is very aesthetically pleasing and easy to use. Good customer support. I also use the product frequently.
What do you dislike about the product?
Certain features are not designed that well and cause confusion for a multiple entity business. Ease of integration. Ease of Implementation. I mean even this review is difficult to operate.
What problems is the product solving and how is that benefiting you?
Brex is helping us with our expense management by allowing reimbursements. While the budgeting feature could use some work, it is really helping us with managing our company credit cards and over spend.
Great product, always evolving
What do you like best about the product?
They are always evolving and including new functionallities. Low fees. Short time envolved in transactions.
What do you dislike about the product?
In the particular case of our users, some of the functions are a little complicated. Due to the constant evolution of Brex, you may find a screen or functionality different from one day to the other. There are some features that seem to be intended from the Brex side or an engineer's user case, rather than the end user's experience or needs.
What problems is the product solving and how is that benefiting you?
I can create and control cards and budgets for all of our coworkers. ACH and Wires made simple. Way easier to use than a regular "old school" bank.
Brex is a great solution as a one stop shop for credit card, travel and expense management.
What do you like best about the product?
Brex is very tech driven. User friendly. It is easy to manage and works gerat any where in the world.
What do you dislike about the product?
Setting budgets by person/department took some time to get used to up front, but now I enjoy the flexibility of the budgets.
What problems is the product solving and how is that benefiting you?
Easily manage our international spending across many countries and currencies. Easy access to user data. Easy set up for new employees. Instant access to cut off cards for fraud or up a budget limit for someone traveling who needs immediate credit.
Brex has been a great partner for spend management. We are happy to be partnered with them.
What do you like best about the product?
Having credit card spend and reimbursement management all in one place. The system is intuitive and easy to use.
What do you dislike about the product?
Brex is working great for our needs. No dislikes.
What problems is the product solving and how is that benefiting you?
Spend management with approval workflow.
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