Brex
Brex Inc.Reviews from AWS customer
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AP
What do you like best about the product?
Automated system, Easy to manage, Great customer support,
What do you dislike about the product?
I don't have anything to dislike. Everything is working great.
What problems is the product solving and how is that benefiting you?
Easy to trac the budget
user friendly platform it has a lot of features
What do you like best about the product?
Brex Empower is a great tool for institutions, to track travel expenses and stipends of each department and individuals
What do you dislike about the product?
Giving out Brex gift cards can be easier than how it is now.
What problems is the product solving and how is that benefiting you?
Seamless Financial Management, overall beneficial for businesses seeking easier access to credit, streamlined expense management, and financial tools designed to support their growth and operational efficiency.
Great Mobile Interface and Vendors Network
What do you like best about the product?
The mobile interface is fast, intuitive, and customizable. (Switching to Brex has increased carduser timeliness and compliance (and happiness) substantially!) Brex has done a great job creating and growing its vendor network for, e.g., auto-retreiving receipts from popular vendors like Lyft.
What do you dislike about the product?
New customer on-boarding and setup experience was not great. Account rep managing this was not very knowledgeable about the deeper (configuration) aspects of the product and was not very attentive or time-aware. Everything since has been great, however.
What problems is the product solving and how is that benefiting you?
Mobile UI has increased employee-cardholder engagement, satisfaction, and the timeliness of their expense reporting. Very happy!
Multi Company, Multi Currency, Multi Budgets easily managed
What do you like best about the product?
Brex allows us to manage our expenses easily for a small sized company that is growing. It will scale with our growth.
You can be up and running within minutes.
It has a great intergration to Bamboo and Netsuite.
It allows us manage multi companies, multi currencies, multiple budgets.
Easy implentation and support is great via chat, email or your account manager.
Pay off
You can be up and running within minutes.
It has a great intergration to Bamboo and Netsuite.
It allows us manage multi companies, multi currencies, multiple budgets.
Easy implentation and support is great via chat, email or your account manager.
Pay off
What do you dislike about the product?
GST and VAT isnt very flexible.
Reimbursements status can be confusing.
Reimbursements status can be confusing.
What problems is the product solving and how is that benefiting you?
Unified approach to expense management accross all our entities.
Amazing support, platform interface and experience, and integrations!
What do you like best about the product?
1. Customer support is excellent!
2. The platform's user interface and experience are second to none!
3. Once you understand the system regardless of admin, functional admin, manager, or user-level access; it is ultimately very easy to use.
4. Brex continues to roll out additional integration and establish partnerships across all relevant spend management areas of focus (reimbursements, travel, p-card, bookkeeping, etc).
2. The platform's user interface and experience are second to none!
3. Once you understand the system regardless of admin, functional admin, manager, or user-level access; it is ultimately very easy to use.
4. Brex continues to roll out additional integration and establish partnerships across all relevant spend management areas of focus (reimbursements, travel, p-card, bookkeeping, etc).
What do you dislike about the product?
Implementation templates and training resources related to implementations need additional love.
What problems is the product solving and how is that benefiting you?
Automating spend management and allowing for better internal controls.
Excellent Credit Card Provider
What do you like best about the product?
Simplicity in managing all active credit cards for my company in one portal that is very user friendly. Ability to create / delete virtual cards as needed.
What do you dislike about the product?
To keep the line of credit open, the need to submit manually financial records each month (bank statements) is a very annoying process and the management of this workflow is very confusing and difficult to re-alocate to other team members.
What problems is the product solving and how is that benefiting you?
Some vendors only accept credit cards and Brex corporate credit cards gets the job done pretty well. I wish the credit line is contingent each month on providing monthly bank statements, but it is more based on a proper underwriting process that is not revisited each month.
Brex Review - Catherine Jordan
What do you like best about the product?
Brex has been instrumental in helping our company with bugdgeting and overall purchasing.
What do you dislike about the product?
The only downside is that when updates are made on your website, we are not given ample notice on what to expect. The changes appear and we must figure them out without warning.
What problems is the product solving and how is that benefiting you?
Because we have several locations and employess with expenses, Brex allows us to be able to process payments for incidental items which otherwise would need to get processed through our ERP system. This would be extremely time consuming and tedious.
We are also able to have a great handle of our budgeting for each location using your product.
We are also able to have a great handle of our budgeting for each location using your product.
Implementation
What do you like best about the product?
Easy to implement with multiple cardholders
What do you dislike about the product?
Payment on due date is balance due. Hard to plan for in accounts payable.
What problems is the product solving and how is that benefiting you?
Cardholders find it easy to use and submit receipts
Brex is a great option!
What do you like best about the product?
The Brex credit card management software is by far the best we've ever used in our corporation. It has streamlined our expense processes and increased efficiency significantly. Brex customer support has been very attentive and responsive in addressing any questions or concerns that I have.
What do you dislike about the product?
There are very few disadvantages to using Brex. They are always evolving to include new features requested by clients. Our biggest challenge so far has been completing the onboarding for our less tech-savy users.
What problems is the product solving and how is that benefiting you?
We were having issues with our cardholders not submitting receipts and identifying the correct catagory or classification for their expense reports. It would take me weeks to get all the information I needed to complete they monthly reporting. Brex provides real time reporting for both submitting necessary documentation as well as facilitating communication between the accounting department and our credit card users.
Senior Accountant - Brex Admin
What do you like best about the product?
I enjoy the user friendliness and ease of use in our reconcilation process.
What do you dislike about the product?
The only downfall I've come across in my experience is the lack of explanation when we receive export errors in the system. We receive very timely responses from support on these errors, but it would be helpful to receive the description when the error occurs.
What problems is the product solving and how is that benefiting you?
Brex has been very effective in managing our growing population of employees and the increasing transactions that go along with an expanding company.
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