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Brex

Brex Inc.

Reviews from AWS customer

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1,476 reviews
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    Robin H.

Ultimate Business Travel Companion with Seamless Expense Management

  • December 03, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Brex is accepted everywhere, as I've not encountered any rejections yet, which assures me of its reliability. I like the flexibility of having both physical and virtual card options, which caters to diverse transaction needs. Brex's connection to an app allows me to manage my expenses efficiently, making the process of tracking and organizing costs much simpler. The app's notifications feature is incredibly helpful as it immediately alerts me to attach receipts or provide descriptions in accordance with company policy, ensuring compliance. Overall, Brex has proven to be the easiest and most complete corporate card solution I've ever used, which makes it highly recommendable.
What do you dislike about the product?
I think the scanning of receipts is currently not very effective, as it only captures a photo. If Brex could incorporate OCR (Optical Character Recognition) technology, it would greatly enhance the visibility and utility of scanned documents for our administration.
What problems is the product solving and how is that benefiting you?
I use Brex to travel frequently for work without upfront funds, with instant notifications to manage expenses and attach receipts easily.


    Joe P.

Effortless Expense Management with an Intuitive Dashboard

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, daily app usage to approve expenses, dashboard on overall spend.
What do you dislike about the product?
I have no complaints about using Brex. It has fulfilled all of my expectations.
What problems is the product solving and how is that benefiting you?
Expense management, corporate cards, visibility across departments.


    David L.

Outstanding Customer Service Sets Brex Apart

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
Brex has excellent customer service. My customer rep Robert frequently checks in and answers any questions that I have quickly and efficiently.
What do you dislike about the product?
I haven't really noticed anything that strikes me as unhelpful from Brex. It's a good service.
What problems is the product solving and how is that benefiting you?
Brex helps me to manage my spend easily with a great user interface and excellent customer support. It also caters to startups, and so they provide excellent offers with services and products that I need, such as a credit offer with OpenAI which has been very helpful to me.


    Sofia A.

Effortless Banking with Valuable Rewards

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I truly appreciate everything about Brex, finding its entire suite of features beneficial. The partner rewards are particularly valuable; they not only provide excellent incentives but have also introduced me to new tools through Brex's partners, which adds significant extended value. The ease of use is another standout feature, as the system is incredibly user-friendly with a clear and straightforward interface. Furthermore, setting up Brex was a breeze, which I found to be a significant advantage. Overall, these aspects contribute to a comprehensive and satisfying experience with Brex.
What do you dislike about the product?
Once I had my account closed because we changed our domain. There should be more clarification or touchpoints before just shutting down an account.
What problems is the product solving and how is that benefiting you?
Brex simplifies business banking with easy invoicing and employee cards. The partner rewards provide added value, and its clear, user-friendly interface enhances usability.


    April B.

Effortless Expense Management with Brex

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I find Brex to be incredibly convenient for work, as it allows me to easily upload receipts with just a picture, simplifying my expense management. I like how efficient it is for work purposes, streamlining financial management and expense tracking, which saves my team and me a lot of time. The user-friendly nature of the app makes it easy to navigate, enhancing overall usability. Immediate notifications are invaluable to me because they help verify whether I made a purchase or not, enhancing security and accountability. The setup was very straightforward; I received my card within just a few days of signing up, which speaks volumes about their prompt service.
What do you dislike about the product?
There is nothing I don't like about Brex
What problems is the product solving and how is that benefiting you?
I find Brex enhances financial management efficiency, simplifies expense tracking, and provides immediate notifications to verify transactions, saving time and ensuring accuracy.


    Accounting

Effortless Business Spend Management with Smart Automations

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I like the accessibility and automations laced into Brex. Making things simple to follow and stay up to date with as far as Business spend.
What do you dislike about the product?
I have nothing negative to mention—I absolutely love it. This product meets all my expectations.
What problems is the product solving and how is that benefiting you?
Travel spend, Bookings, conferences, marketing tools.


    Tina B.

Effortless Setup and Expense Management with Brex

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy Brex was to set up—super simple and quick. This is my first company credit card, and I was expecting the usual hassle of keeping receipts and filling out expense reports, but Brex makes everything so much easier.

My first purchase was a yearly subscription, and I didn’t even realize it went through until I got a text about it. I could just reply to the text to add a memo or open the app to update it. No chasing receipts, no spreadsheets—just easy. Brex really takes the pain out of managing company expenses.
What do you dislike about the product?
Honestly, nothing so far! Everything’s been smooth and easy to use. No complaints—so far, so good!
What problems is the product solving and how is that benefiting you?
There’s no need to stress about holding onto receipts or risk them getting lost in intercompany mail anymore.


    Computer Software

Effortless Expense Management Made Easy

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Brex is super easy to use which makes the business expense submission, approval and tracking process save a significant amount of time. I use Brex exclusively for all business travel and expense management. Implementation is easy and very secure. Strong OCR reading capabilities. Integration with WhatsApp was seamless.
What do you dislike about the product?
Vendors using an alternative company name on the receipt like a holding company will could cause a receipt matching expense error if the name of the place where the expense was incurred does not match name on receipt or if the name is missing.
What problems is the product solving and how is that benefiting you?
Expense management with a much better way to track and upload receipts with details through WhatsApp with a user friendly corporate credit card management process providing the ability to immediately request for limit increases and track spend.


    Retail

Effortless Expense Management—Saves Time and Simplifies Approvals

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
The level of communication is great, the ease of adding memo's and uploading receipts and MOST importantly ... no more reports to complete and submit. Every transaction once completed to the company requirements gets sent for approval. So simple, so easy and saves so much time!
What do you dislike about the product?
I haven't found any downsides yet to using Brex!
What problems is the product solving and how is that benefiting you?
Brex is solving our problem with late expense submission that impacts allocating them to the correct months for accounting purposes. Also, that I can see pending task easily and they take no time at all to audit and approve.


    Katrina P.

Effortless to Use—A Truly User-Friendly Experience

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and reminders when tasks are due.
What do you dislike about the product?
Honestly, there is not I don't like about Brex
What problems is the product solving and how is that benefiting you?
It eliminates the need for a manual expense report!