A diverse range of customers use it for more than just virtualization. The platform is utilized for backup and Data Loss Prevention solutions. This extends beyond virtual environments to encompass mixed environments, including physical workloads. Some of our customers use it for cloud backup, showcasing its versatility across various IT infrastructures.
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Improved our backups as a small company
What do you like best about the product?
Super easy to setup and while veeam is expensive, backing up to an S3 container ended up making it cheaper than our previous solution. Customer support was great, even when we were trailing the software they treated us as if we owned it.
What do you dislike about the product?
It's complicated (but only because it can do so much) and there's a sticker shock for a small business upfront.
What problems is the product solving and how is that benefiting you?
Backing up our entire HyperV server. Before we were only making a copy of our file share and sending it to a remote server via ftp.
Veeam Data Platform
What do you like best about the product?
We have been using Veeam for many years and we have never had an issue. The installation and integratikon with our systems was easy. The recovery process is easy. For us, it is truly a set it and forget it solution. We use it for onsite VMs and local file & App data. We run multiple sessions - some hourly, some daily, and some archival monthly.
What do you dislike about the product?
I do not have any complaints with Veeam.
What problems is the product solving and how is that benefiting you?
Veeam provides a good mechanism for us to back up local VM's, files, and app data. It integrates with a third party program to send our data offsite backup location.
Veeam Review 20231109
What do you like best about the product?
I been using Veeam for over 15 years and I like the support and documenetation.
What do you dislike about the product?
None so far. I just upgrade veam this week so I will know more later.
What problems is the product solving and how is that benefiting you?
Its a Veeam product. Support is great so no issue so far and if there is problem tech support is reliable.
A good backup product
What do you like best about the product?
The system is very powerful and customizable
What do you dislike about the product?
Some hyped features only work in specific circumstances, or with a significant amount of customization
What problems is the product solving and how is that benefiting you?
We host a cloud environemt and use Veeam to provide BaaS for our customers
Very Powerful and CS is great.
What do you like best about the product?
The ease of use and quick restores is great and the customer support is bang on, always helpful and quick.
What do you dislike about the product?
Took me a while to learn it's interface and figure my way around it
What problems is the product solving and how is that benefiting you?
Provides a convenient one stop tool for all DR tasks and helps to mitigat accidental delation of files
Really Like Ease of Use
What do you like best about the product?
Very easy to use the backup and replication console to backup and recover data/servers. Use it on a regular basis to restore files deleted by users. Their customer support has been great. Quick response time and very helpful. Easy to install.
What do you dislike about the product?
User friendly, however the software used to stop working every so often and require a reinstall but that has not happened in the last year at the very least so an update must have fixed that. Really no dislikes that I can think of, works well in my environment.
What problems is the product solving and how is that benefiting you?
Makes recovering servers and data easier. We don't have to completely rebuild a server from scratch when something goes wrong. Makes it easier when we upgrade and have to transfer data. Has really saved us work this past year when we had to recover a couple of servers.
Solid backup platform that works great with out VMWare platform
What do you like best about the product?
We use Veeam to protect our VMWare environment and find that it works great for our use case. We have restored both files back into production environments and tested entire VMs with minimal effort and no issues. The setup is very straightforward once linked to vSphere with a service account. We can quickly verify all machines that need protection are part of backup jobs. Offsite copy is similarly easy to set up and allows us to copy data to an offsite DC. On the one occasion, I needed support I was able to get a session set up with support and quickly resolve the issue. With additional features coming, this will remain our go-to for backups.
We will be adding 365 backups in the future for all users after recently implementing a test group and were very satisfied with the results.
The ability to bring your own storage keeps cost under control and allows us to tailor the process to our environment.
We will be adding 365 backups in the future for all users after recently implementing a test group and were very satisfied with the results.
The ability to bring your own storage keeps cost under control and allows us to tailor the process to our environment.
What do you dislike about the product?
One area that we wish Veeam made clearer was the status of individual backup/copy statuses. On our copy jobs, they can often stick at 99% and its difficult to get an explanation.
What problems is the product solving and how is that benefiting you?
Veeam provides us with secure reliable backups using the hardware we chose for our environment.
Veeam, Best backup partner!
What do you like best about the product?
The customer service (from sales to support) is amazing and the process of actual backup and restore. The product is also feature rich and easy to impliment/integrate inside the organization (from servers to workstations). Anotehr nice thing is that I can set my own frequency and time of backups. I am not limited to a pre-configured platform.
What do you dislike about the product?
The initial learning curve is a but much, but workable once you get into it.
What problems is the product solving and how is that benefiting you?
This is solving a few of our issues: 1. We get to backup onprem and in the cloud. 2. We have the ability to restore accidentally detleted files. 3. It is perfect for disaster recovery - it allows us to do so much with our data. 4. Veeam also allows us to backup our servers, VM's and Execuative machines.
A stable and scalable data management with seamless integration across diverse environments
What is our primary use case?
What is most valuable?
The most valuable addition recently introduced is the Continuous Data Protection feature. Particularly noteworthy is its configuration for SMAX and SaaS recovery. The integration of CDP with VMware stands out as one of the most impressive features. In the context of recoverability, whether dealing with issues related to data traffic or encountering problems with physical or virtual servers, Veeam stands out for its swift recovery capabilities. The ability to bring services back online within minutes, be it for physical or virtual machines, is highly beneficial.
What needs improvement?
There might be room for improvement at the plugin level, specifically concerning application plugins. In a recent deployment, we encountered some issues, and I believe there is a need for enhancements in the plugins for SAP and Oracle. It would be beneficial to see an extension of support to Oracle VMs. This is particularly relevant for customers utilizing Oracle VMs, where currently, we resort to agent-based backup solutions, and having an agent-less backup option for various hypervisors would be a valuable addition.
For how long have I used the solution?
I have been working with it for eight years.
What do I think about the stability of the solution?
I would rate its stability capabilities eight out of ten.
What do I think about the scalability of the solution?
Scalability is not a concern as it exhibits high scalability without issues. Currently, about twenty-five to thirty active customers use it.
How are customer service and support?
Technical support, particularly from the region where the connection is established, may be somewhat lacking. While it was previously considered a highly effective support team, there has been a noticeable decline in support quality since last year, leading to increased challenges and issues. I would rate it five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward. I would rate it nine out of ten.
What about the implementation team?
The deployment process is straightforward and depends on the organization's requirements. For a basic setup, such as backing up the hypervisor and VMs, it can be completed in approximately four hours. However, for more comprehensive configurations involving agents, RDR, and extensive testing, the process may extend to three to four days. In an on-premise virtual machine environment, the deployment involves setting up a backup management server as a VM, with additional roles assigned to backup proxy servers (VMs) and a repository server, often a physical server linked to local or external storage. Linux repositories are configured for immutability, or appliances like Accelerate or BMC data domain can be used, eliminating the need for a physical repository server. For the database, deployment options include PostgreSQL or dedicated SQL, determined by the deployment scale. Networking requirements, specifying open ports between components and VMware/Hyper-V infrastructure, are communicated to the networking team. Following the environment setup, the backup configuration is executed, incorporating three-to-one copy recommendations with secondary copies on-site, at a different site, or off-site. The configured setup undergoes testing for recovery processes, including instant recovery, file-level recovery, and application-level recovery. Results are documented and shared with the customer, concluding the deployment process.
What's my experience with pricing, setup cost, and licensing?
The price is affordable. I would rate it two out of ten. Since it's not an appliance, infrastructure elements such as backup storage and resource calculations for the required number of VMs need to be factored in, leading to additional pricing considerations.
What other advice do I have?
For those implementing the data platform, my advice is to adhere to best practices diligently. Following the documented guidelines is crucial, as issues related to infrastructure connectivity or delayed restoration often stem from deviations in implementation. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
A comprehensive solution for protecting virtual machines and physical servers
What is our primary use case?
We use the solution for protecting virtual machines and physical servers, as well as backing up data. The data platform mainly focuses on virtualization and physical environments, including database backup.
How has it helped my organization?
Veeam recently enhanced some features related to ransomware. Within these updates, its built-in protection feature or cybersecurity features included in the Veeam data platform now provide added protection for all customers. The solution effectively safeguards data, particularly against ransomware. This benefits Veeam, although it may rely on other third-party solutions for business continuity and data protection.
What is most valuable?
The solution focused on on-premises data and covered all virtualized environments, including physical servers. This product offers scalability, flexibility, and a simple user interface.
What needs improvement?
The licensed schema needs to be simple because it is more complicated than the previous one.
For how long have I used the solution?
I have been using the Veeam Data Platform for six years.
What do I think about the stability of the solution?
The product’s stability is good.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution can integrate with Azure storage and other storage vendors. It is more scalable than the cloud version.
10-15 users are using this solution. We cater this solution to small to medium companies.
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I have been working with the Veritas backup solution for about 20 years. Veeam has gained a significant market share and caters to many customer needs in the backup sector.
How was the initial setup?
The initial setup is easy and takes a couple of hours to complete.
What's my experience with pricing, setup cost, and licensing?
The solution has affordable pricing for old customers.
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
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