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Reviews from AWS customer

5 AWS reviews
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729 reviews
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4-star reviews ( Show all reviews )

    Ismail Kücük

Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

How has it helped my organization?

It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

What is most valuable?

The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

What needs improvement?

I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

For how long have I used the solution?

I have been working with it for two years now.

What do I think about the stability of the solution?

I would rate its stability eight out of ten.

What do I think about the scalability of the solution?

Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

How are customer service and support?

The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

How was the initial setup?

Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

What about the implementation team?

The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

What was our ROI?

I would rate it ten out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

Which other solutions did I evaluate?

We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

What other advice do I have?

It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.


    Ratnodeep Roy

Efficient and reliable data protection for various virtualized environments offering user-friendly interface, comprehensive feature set, and cost-effectiveness

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

For our clients, the optimal use case depends on their specific requirements. It excels in safeguarding commercial machines, physical servers, and diverse workloads, including those hosted on AWS EC2 instances. It proves highly effective in managing databases, catering to various platforms such as Cisco and Oracle, and addressing the unique needs of different clients.

What is most valuable?

The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features.

What needs improvement?

Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation.

For how long have I used the solution?

I have been working with it for more than five years.

What do I think about the stability of the solution?

I would rate it stability capabilities eight out of ten.

What do I think about the scalability of the solution?

It offers excellent scalability. Our clientele typically consists of small, medium, and enterprise businesses. I would rate it nine out of ten.

How are customer service and support?

I would rate its technical support services ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. I would rate it ten out of ten.

What about the implementation team?

The deployment process typically takes two to three hours.

What's my experience with pricing, setup cost, and licensing?

It is highly cost-effective when compared to other solutions. With only one license needed, all features can be enjoyed, eliminating the need for separate licensing for individual components.

What other advice do I have?

We recommend using it because of its simplicity. Overall, I would rate it nine out of ten.


    Ahmad Dhamiri Muhammad Farhan

A tool that offers a sophisticated interface that makes the monitoring part easier

  • November 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

How has it helped my organization?

The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

What is most valuable?

The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

What needs improvement?

I think there are no suggestions from my end for an improvement of Veeam ONE.

The user experience can be better, as it is one of the areas with shortcomings in the product.

I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

For how long have I used the solution?

I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

What do I think about the stability of the solution?

For my current usage, Veeam ONE is pretty stable.

What do I think about the scalability of the solution?

Veeam ONE is a really scalable solution.

Veeam ONE is used by one of my company's customers.

How are customer service and support?

At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

How was the initial setup?

The product's initial setup phase was straightforward for me.

I do not have any experience in the deployment process of Veeam ONE.

The solution is deployed on an on-premises model.

What was our ROI?

To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

What's my experience with pricing, setup cost, and licensing?

For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

What other advice do I have?

People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

I rate the overall tool an eight out of ten.


    Ahmad Dhamiri Muhammad Farhan

Reliable and secure backup solutions, offering a well-packaged and reasonably priced service with a significant positive return on investment

  • November 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our common use case is to offer backup solutions and disaster recovery services to customers.

How has it helped my organization?

A key benefit is the constant security of data. It enables us to assure customers that their data is consistently accessible, even in the face of server issues or potential disruptions.

What is most valuable?

The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment. It proves to be a dependable solution for ensuring business continuity in case of a disaster occurring at the current production site.

What needs improvement?

It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments.

For how long have I used the solution?

I have been working with it for more than one year.

What do I think about the stability of the solution?

It provides good stability.

What do I think about the scalability of the solution?

It offers high scalability capabilities.

How are customer service and support?

So far, the support team has proven valuable in providing effective solutions and useful guidance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

In the initial stages of deployment, it's essential to understand the customer's backup infrastructure needs. This involves determining the specific requirements of the customer and assessing whether our existing environment is equipped to meet those needs. Maintenance is relatively straightforward for me.

What was our ROI?

Customers are experiencing a significant positive return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It provides good value for the money. Licensing costs can occasionally present a significant financial challenge.

What other advice do I have?

It's particularly useful for those looking to offer backup services, complemented by optional additional recovery and replacement services with Veeam. Overall, I would rate it eight out of ten.


    Joshua V.

VEEAM for backups your way!

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Flexibility in fitting the software to an environment. Lots of ability to customize jobs to the specifics of the environment.
What do you dislike about the product?
The flexibility also makes it feel like it takes longer to setup and ensure that everything is configured properly. Some customers might want a solution that covers you more quickly "out of the box".
What problems is the product solving and how is that benefiting you?
Went from an aging backup product to Veeam. Veeam integrates with HPE storage and provides a mechism for backing up our VMware environment.


    Computer Software

Useful for workstation and infrastructure backups

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
It integrates well with vCenter and allows for full VM replication
What do you dislike about the product?
There are a few Linux OS's that have an outdated client
What problems is the product solving and how is that benefiting you?
Replicating large VM's to a remote backup site.


    Logistics and Supply Chain

Veam Backup and Restore

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
The ease and simplicity of Veam is much better than other software we have used.
What do you dislike about the product?
The configuration could be simpler. Also some of the plugin updates are lacking functionality.
What problems is the product solving and how is that benefiting you?
It allows a fast restore of our Virtual environment. Either a whole VM or just file level.


    Joseph J.

Improved our backups as a small company

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Super easy to setup and while veeam is expensive, backing up to an S3 container ended up making it cheaper than our previous solution. Customer support was great, even when we were trailing the software they treated us as if we owned it.
What do you dislike about the product?
It's complicated (but only because it can do so much) and there's a sticker shock for a small business upfront.
What problems is the product solving and how is that benefiting you?
Backing up our entire HyperV server. Before we were only making a copy of our file share and sending it to a remote server via ftp.


    Eric D.

Veeam Data Platform

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
We have been using Veeam for many years and we have never had an issue. The installation and integratikon with our systems was easy. The recovery process is easy. For us, it is truly a set it and forget it solution. We use it for onsite VMs and local file & App data. We run multiple sessions - some hourly, some daily, and some archival monthly.
What do you dislike about the product?
I do not have any complaints with Veeam.
What problems is the product solving and how is that benefiting you?
Veeam provides a good mechanism for us to back up local VM's, files, and app data. It integrates with a third party program to send our data offsite backup location.


    Consulting

Veeam Review 20231109

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I been using Veeam for over 15 years and I like the support and documenetation.
What do you dislike about the product?
None so far. I just upgrade veam this week so I will know more later.
What problems is the product solving and how is that benefiting you?
Its a Veeam product. Support is great so no issue so far and if there is problem tech support is reliable.