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Reviews from AWS customer

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721 reviews
from and

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4-star reviews ( Show all reviews )

    Anas Kunnathiyil

A straightforward solution that is compatible with almost all other products

  • December 20, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Veeam ONE for our VMware backups and our VMs in VMware.

What is most valuable?

Veeam ONE is a straightforward solution and compatible with almost all hardware.

What needs improvement?

Veeam ONE should make available notifications through SMS.

For how long have I used the solution?

I have been using Veeam ONE for five years.

What do I think about the stability of the solution?

I never had any issues with the solution's stability. One of our servers had a ransomware issue. We isolated it to the system, restored it from Veeam ONE, and protected it.

I rate Veeam ONE an eight out of ten for stability.

What do I think about the scalability of the solution?

Veeam ONE is a scalable solution. Around 400 users were using Veeam ONE in our organization.

How are customer service and support?

The solution’s technical support is good.

How was the initial setup?

The solution’s initial setup is easy.

What was our ROI?

We have seen a return on investment with Veeam ONE. Veeam ONE was the best option in the market at the time. It's very economical and quite suitable for our infrastructure.

What's my experience with pricing, setup cost, and licensing?

Veeam ONE is moderately priced, where it is neither expensive nor cheap.

What other advice do I have?

Overall, I rate Veeam ONE an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Barna Kosa

A highly stable product that provides excellent backup features and has a proactive support team

  • December 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is used for backup and restore. It can also be used for VM replication.

What is most valuable?

I like almost everything about the product. Backup and restore features are valuable. They develop everything. If a competitor invents a new feature, the vendor also implements it.

What needs improvement?

The product must provide better security. It must provide an integration with a tool that has ransomware protection.

For how long have I used the solution?

I have been using the solution for about ten years.

What do I think about the stability of the solution?

The tool is rock solid. It is very, very stable.

What do I think about the scalability of the solution?

There are huge systems for which Veeam is not big enough, but we can partition the big environment and install several Veeam instances. The tool scales very well. We face no issues. The product is suitable for the smallest to the biggest enterprises. There is a free community edition that is limited to ten virtual machines. If we buy a license, we can scale up to 1000 instances.

How are customer service and support?

The support is one of the best I have seen. The team has a quick response time and provides quality feedback. The team is proactive. I am really happy with the product.

Which solution did I use previously and why did I switch?

I have worked with IBM and Data Protector. Veeam is better because it focuses on a single product.

How was the initial setup?

The initial setup is simple. With just a couple of clicks, we can install the product. However, it depends on how complex the environment is. Compared to other products, it is quite straightforward. We mostly deploy the solution on-premises. However, we can get opportunities to implement the cloud version as a service provider or back up an organization’s cloud infrastructure.

What's my experience with pricing, setup cost, and licensing?

The price is not low, but we get value for our money. We don't want a cheap product. We want a good product. The tool is reasonably priced for the quality it provides.

What other advice do I have?

I recommend the solution to others. There is some room for improvement. Overall, I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Julien Jacques

A product that is easy to use and provides good visibility to users

  • December 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use my company mostly to monitor Veeam O365's licensing and backup. In our company, we don't use it for infrastructure monitoring.

What is most valuable?

The most valuable features of the solution stem from the fact that it works well for our company. The main feature we use of Veeam ONE in our company is Veeam O365.

What needs improvement?

I have no visibility on what needs to be improved in the solution.

For our company's usage, the price of the product is considered to be one of the major drawbacks because we have a lot of infrastructure, and its services don't fit well with our needs. The aforementioned area can be considered for improvement in the solution. The price of the product should be reduced.

For how long have I used the solution?

I have been using Veeam ONE for six months to a year for two of our infrastructures.

What do I think about the stability of the solution?

Since I haven't received any feedback from my team related to the stability of the product in our company, I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I don't have any visibility over the scalability options offered by the product.

Only two or three people in my organization work with the solution.

How was the initial setup?

The product's initial setup phase was straightforward.

I wasn't involved in the initial setup phase of the product.

The solution is deployed on an on-premises model.

The solution can be deployed in less than half a day.

Though I am not sure about how many people are required to take care of the deployment and maintenance of the product, I am sure that the two or three people who use the solution handle it.

What was our ROI?

With the use of Veeam ONE, our company was able to identify technical problems in our Veeam infrastructure, and we were also able to do some optimization work with its help.

What's my experience with pricing, setup cost, and licensing?

My company needs to pay towards the licensing cause attached to the solution on a monthly basis as my company operates as a service provider. The product is expensive.

Which other solutions did I evaluate?

My company did not evaluate other options against Veeam ONE.

What other advice do I have?

The product fits well according to the needs of our company.

Veeam ONE is a simple product that is easy to use, and it provides good visibility of the environments in which it functions.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Ismail Kücük

Robust data protection and management offering user-friendly interface, comprehensive virtual machine backup capabilities and efficient instant recovery

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it to back up all of our virtual machines, including those on hardware and Hyper-V solutions, and some of our physical machines.

How has it helped my organization?

It allows us to perform instant recovery for SIM machines. This means that we can quickly install the configuration and check whether the machine is operational or not. This efficient process allows us to assess the status and decide to proceed or make necessary adjustments. Unlike traditional methods that may take up to two hours for restoration, our instant recovery feature enables us to recover in as little as five minutes, providing a prompt evaluation of the machine's functionality.

What is most valuable?

The standout feature for us is instant recovery. Additionally, we have the capability to replicate our repository in various clouds. It proves highly beneficial as we only need to configure a single repository and instruct it to replicate all backups that we have on-premises.

What needs improvement?

I would like to improve Cloud application, as well as disaster recovery since we must export our data from our buildings to another location. It would be beneficial to have enhanced solutions for database backup, particularly for Oracle databases in the context of SAP systems.

For how long have I used the solution?

I have been working with it for two years now.

What do I think about the stability of the solution?

I would rate its stability eight out of ten.

What do I think about the scalability of the solution?

Scaling up the system requires significant resources, necessitating the use of knowledge base tools dedicated to both storage and virtualization. I would rate it seven out of ten. We utilize it daily with a user base of a thousand individuals. Going forward, we have plans to expand its usage further.

How are customer service and support?

The customer support is outstanding. Whenever I open a case, there is always a prompt and highly effective real-time response. I find it fair, quick, and competent. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We initially employed Active View, and transitioning to Veeam proved to be a beneficial decision. However, due to the company's shift to another provider, we were unable to continue using the product. The integration with Google Cloud was limiting, and as we required an on-premises solution, we had to explore alternatives.

How was the initial setup?

Setting up the system was a straightforward process for us. We were able to do it independently without the need for a solution partner, making it a convenient and practical experience. I would rate it eight out of ten.

What about the implementation team?

The installation is straightforward, but managing the system can be challenging, as it may require installing various tools on different machines. Consequently, a substantial infrastructure is necessary, involving approximately ten servers for the complete solution. The deployment process took approximately three weeks. Initially, we devised a plan, followed by the design phase. Once the design was finalized, we proceeded with the installation and implementation. The deployment was carried out in-house, with the involvement of two to three individuals.

What was our ROI?

I would rate it ten out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

It comes with a higher cost and it is an all-inclusive solution. I would rate it nine out of ten.

Which other solutions did I evaluate?

We evaluated three products, namely Cohesity and Rubrik, and after careful comparison, we opted for Veeam.

What other advice do I have?

It necessitates careful consideration of factors such as the volume of data to be backed up, the number of servers in play, and the requirement for proxy servers. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Ratnodeep Roy

Efficient and reliable data protection for various virtualized environments offering user-friendly interface, comprehensive feature set, and cost-effectiveness

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

For our clients, the optimal use case depends on their specific requirements. It excels in safeguarding commercial machines, physical servers, and diverse workloads, including those hosted on AWS EC2 instances. It proves highly effective in managing databases, catering to various platforms such as Cisco and Oracle, and addressing the unique needs of different clients.

What is most valuable?

The most valuable aspects are the latest features in version 12.1, which introduced enhanced security features.

What needs improvement?

Margins should not be distinct; instead, they should seamlessly integrate with the Veeam Backup and Replication tools, requiring minimal separation.

For how long have I used the solution?

I have been working with it for more than five years.

What do I think about the stability of the solution?

I would rate it stability capabilities eight out of ten.

What do I think about the scalability of the solution?

It offers excellent scalability. Our clientele typically consists of small, medium, and enterprise businesses. I would rate it nine out of ten.

How are customer service and support?

I would rate its technical support services ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. I would rate it ten out of ten.

What about the implementation team?

The deployment process typically takes two to three hours.

What's my experience with pricing, setup cost, and licensing?

It is highly cost-effective when compared to other solutions. With only one license needed, all features can be enjoyed, eliminating the need for separate licensing for individual components.

What other advice do I have?

We recommend using it because of its simplicity. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    Ahmad Dhamiri Muhammad Farhan

A tool that offers a sophisticated interface that makes the monitoring part easier

  • November 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Veeam ONE in my company to provide customer backup reports if required. Veeam ONE is also useful for monitoring any issues with the current server. My company views logs from Veeam ONE to see if there is any solution that we can give to customers. My company uses Veeam ONE to look at what advice we can give customers to ensure that all their servers are always protected.

How has it helped my organization?

The benefit I get from the product is that it is a sophisticated monitoring tool that helps our company's team, along with the infrastructure team, view the current status of all the servers monitored with Veeam ONE.

What is most valuable?

The most valuable feature of the solution is that it offers a very sophisticated interface to view, making it a bit easier for our company's operations team to take care of the monitoring part involving the current status of the server and server backup status.

What needs improvement?

I think there are no suggestions from my end for an improvement of Veeam ONE.

The user experience can be better, as it is one of the areas with shortcomings in the product.

I feel Veeam ONE has no downsides apart from its reporting area, which can be improved in such a way that its users can customize more of the report templates in an in-depth manner. I think there are improvements in Veeam ONE that I can see, including the tool's area that provides more flexibility in generating reports for its customers to view.

For how long have I used the solution?

I have been using Veeam ONE for more than a year. My company operates as a system integrator of the product.

What do I think about the stability of the solution?

For my current usage, Veeam ONE is pretty stable.

What do I think about the scalability of the solution?

Veeam ONE is a really scalable solution.

Veeam ONE is used by one of my company's customers.

How are customer service and support?

At times, my company contacts the solution's technical support. My company's support for Veeam ONE is similar to the one we get for the backup solution from Veeam. The suggestions provided by Veeam's support team have been very useful for my company. Veeam's support team provides users with a nice view of the usability of Veeam ONE.

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For monitoring purposes, my company uses a free, open-source solution like Zabbix. Compared to Zabbix, I feel Veeam ONE can be more useful for monitoring purposes.

Compared to Zabbix, I feel Veeam ONE has no downsides apart from its reporting area, which can be improved.

How was the initial setup?

The product's initial setup phase was straightforward for me.

I do not have any experience in the deployment process of Veeam ONE.

The solution is deployed on an on-premises model.

What was our ROI?

To date, I have seen a return on investment from the use of Veeam ONE in my company. The ROI is quite high considering the value Veeam ONE provides its users.

What's my experience with pricing, setup cost, and licensing?

For now, I think the pricing of Veeam ONE is quite okay for any of the infrastructures, especially for those who want a backup system and a tool that provides monitoring services.

What other advice do I have?

People can look at Veeam ONE if they want one application to provide them with a sophisticated monitoring tool and useful backup reports easily.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Ahmad Dhamiri Muhammad Farhan

Reliable and secure backup solutions, offering a well-packaged and reasonably priced service with a significant positive return on investment

  • November 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our common use case is to offer backup solutions and disaster recovery services to customers.

How has it helped my organization?

A key benefit is the constant security of data. It enables us to assure customers that their data is consistently accessible, even in the face of server issues or potential disruptions.

What is most valuable?

The most valuable aspect is its reliability in recovering any replaceable data in the event of server issues in a production environment. It proves to be a dependable solution for ensuring business continuity in case of a disaster occurring at the current production site.

What needs improvement?

It would be beneficial if it could expand its coverage to support Frostbox and provide greater flexibility for service providers to recommend backup solutions based on customer preferences in prospective environments.

For how long have I used the solution?

I have been working with it for more than one year.

What do I think about the stability of the solution?

It provides good stability.

What do I think about the scalability of the solution?

It offers high scalability capabilities.

How are customer service and support?

So far, the support team has proven valuable in providing effective solutions and useful guidance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

In the initial stages of deployment, it's essential to understand the customer's backup infrastructure needs. This involves determining the specific requirements of the customer and assessing whether our existing environment is equipped to meet those needs. Maintenance is relatively straightforward for me.

What was our ROI?

Customers are experiencing a significant positive return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It provides good value for the money. Licensing costs can occasionally present a significant financial challenge.

What other advice do I have?

It's particularly useful for those looking to offer backup services, complemented by optional additional recovery and replacement services with Veeam. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Joshua V.

VEEAM for backups your way!

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Flexibility in fitting the software to an environment. Lots of ability to customize jobs to the specifics of the environment.
What do you dislike about the product?
The flexibility also makes it feel like it takes longer to setup and ensure that everything is configured properly. Some customers might want a solution that covers you more quickly "out of the box".
What problems is the product solving and how is that benefiting you?
Went from an aging backup product to Veeam. Veeam integrates with HPE storage and provides a mechism for backing up our VMware environment.


    Computer Software

Useful for workstation and infrastructure backups

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
It integrates well with vCenter and allows for full VM replication
What do you dislike about the product?
There are a few Linux OS's that have an outdated client
What problems is the product solving and how is that benefiting you?
Replicating large VM's to a remote backup site.


    Logistics and Supply Chain

Veam Backup and Restore

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
The ease and simplicity of Veam is much better than other software we have used.
What do you dislike about the product?
The configuration could be simpler. Also some of the plugin updates are lacking functionality.
What problems is the product solving and how is that benefiting you?
It allows a fast restore of our Virtual environment. Either a whole VM or just file level.