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Reviews from AWS customer

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721 reviews
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4-star reviews ( Show all reviews )

    reviewer2666283

User-friendly platform supports seamless integration and comprehensive backup solutions

  • February 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

My primary use case for Veeam Data Platform is for backup, implementation of failover plans, and backup of data both on-premise and on cloud. I use it for backup Active Directory, backup Office 365, and other similar tasks.

What is most valuable?

All features of Veeam Data Platform, such as backup, immutability, and replication, are highly valuable. It supports the backup of Active Directory and Office 365

The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers. 

My organization appreciates its scalability, simple acquisitions of licenses for expansion, and how easily it integrates with different vendors.

What needs improvement?

The database backup process could be improved. It would be beneficial to enhance this feature and also consider the addition of a web interface to increase accessibility. 

Additionally, the cost model could be adjusted, particularly the price of licenses, as reducing it by 20% would make it more accessible to a broader range of customers.

For how long have I used the solution?

I have worked with Veeam Data Platform for between two to three years.

What do I think about the stability of the solution?

There are no issues with stability in Veeam Data Platform. It operates smoothly, although some configurations or personalization might require attention.

What do I think about the scalability of the solution?

Scalability is quite simple and user-friendly. It involves acquiring additional licenses as needed. Integration with other vendors is also seamless.

How are customer service and support?

I have not had much interaction with Veeam's technical support as I work more closely with sellers. However, from what I understand, Veeam provides good support and I have no complaints.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have also worked a little with Storage Dorado 3000 or Dorado San Protect.

How was the initial setup?

The initial setup of Veeam Data Platform is very easy and user-friendly. On a scale of one to ten, where ten is very easy, I would rate the setup as 7.5 out of ten.

What about the implementation team?

I handle the implementation myself, so there was no external team involved.

What's my experience with pricing, setup cost, and licensing?

The pricing of Veeam Data Platform is based on packs rather than by individual units or users. A reduction of 20% in the current cost would make the solution more attractive to clients.

What other advice do I have?

I would recommend potential users of Veeam Data Platform to be aware that it is a user-friendly, all-inclusive solution compatible with a wide range of market solutions, including virtualization and bare metal servers. 

I rate the solution eight out of ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Pete D.

Veeam Backup & Replication v12

  • February 19, 2025
  • Review provided by G2

What do you like best about the product?
Very powerful platform. Add Veeam proxy servers for super fast backups and restores. Allows us to connect to our on-prem vSphere and our Oracle Hosted vSphere and cloud objects. Great reporting
What do you dislike about the product?
Could stand for improved reporting features. Minor.
What problems is the product solving and how is that benefiting you?
Disaster Recovery backups for both on-prem and cloud with off-site replication.


    Primary/Secondary Education

Peace of mind with seamless backup

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Once you complete the simple setup, you don't have to worry if your backups are successful. You receive alerts to all successes and failures, and it plainly spells out the results of any failure. Whether you backup daily or hourly, and backup bare-metal or VMware, Veeam and their Support team are there to give you peace of mind. With rapid DR, and integration with all platforms, Veeam will have you back up and running quickly after the worst of failures.
What do you dislike about the product?
I cannot think of any negative to their product. It does what it says it will do at a reasonable price. Thank you Veeam!
What problems is the product solving and how is that benefiting you?
Server backup and DR.


    Stephen P.

Great Backup software

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Most importantly, when the backup works, you know the restore will work. That can be a restore of an entire VM or down to a file or folder. I have done both and every time I had to do a restore I know it will work. That is what Backups are meant for, to be restored.
What do you dislike about the product?
The upgrade process has been awful the last two times I migrated to the newwest version of Veeam. When I do my next upgrade, I am hoping this time it will work without me having to pen a ticket with Tech Support.
What problems is the product solving and how is that benefiting you?
When a disater happens, if you have a backup file. knowing that it will work, is worth the price of paying for Veeam.


    Tina G.

Veeam B&R is a well made product that we have used for years.

  • February 11, 2025
  • Review provided by G2

What do you like best about the product?
The platform is easy to use and we really like how easy it is to upgrade. Implementation is straight forward. Support is great.
What do you dislike about the product?
I do not have any dislikes for this product.
What problems is the product solving and how is that benefiting you?
backup requirements, immutable storage, quick recovery, offsite storage


    Ronny S.

New to Veeam Data Cloud - Use Veeam's Onboarding Team

  • February 06, 2025
  • Review provided by G2

What do you like best about the product?
Veeam Data Cloud was extremely simple to set up and use. However, I highly recommend taking the time to meet with the onboarding support team. Their guidance can be invaluable in ensuring you get the most out of the platform.

One key takeaway from our onboarding experience was the difference between fixed and dynamic licensing. We initially started with fixed licensing but quickly realized that dynamic licensing provided significantly more flexibility. With a quick email, our onboarding specialist switched us to dynamic licensing, which offers several advantages:

It allows you to exceed your allocated licenses temporarily and true up later.
It is the only way to ensure new users are automatically backed up.
With the fixed licensing model, new users must be added manually, which can become cumbersome as your organization grows.

So far, our test restores have worked well, reinforcing our confidence in the platform’s reliability.

We migrated to Veeam from another cloud backup provider, primarily due to pricing and familiarity. Veeam’s pricing is more competitive, and since we already use Veeam Backup & Replication, transitioning was seamless. Given our positive experience with Veeam’s support in the past, we expect the same high level of service with Veeam Data Cloud.
What do you dislike about the product?
One minor drawback is that the interface can sometimes feel a bit slow, particularly when accessing restores. This is understandable given the sheer volume of data being processed—searching through 250 mailboxes for an item will naturally take some time. If this were a local install with local storage, I’d expect similar delays when working with large datasets.
What problems is the product solving and how is that benefiting you?
We needed a reliable solution to back up our Microsoft 365 environment, including Exchange Online, Teams, OneDrive, and SharePoint. These services are critical to our business operations, and under Microsoft’s shared responsibility model, it’s up to us to ensure our data is protected.


    Matt M.

Veeam has worked flawlessly with just a few issues.

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to setup and use. The jobs can be scheduled and in case of a disaster you can recover a vm in a just a few minutes.
What do you dislike about the product?
I have had to call support a few times. In the earlier builds updating was horrible. It never completed correctly and support was required each time. I setup a new vm just for the veeam backup server. It ran about a year without issues until one day it started failing all of my backups. The issue was fixed by support but took several days.
What problems is the product solving and how is that benefiting you?
For the most part it works flawlessly. The scheduling makes it hands off which is great for me. I just check it every Monday to make sure the backups ran. I will be notified by email if something happens through out the week.


    Paul P.

A Comprehensive Solution for Data Protection

  • January 29, 2025
  • Review provided by G2

What do you like best about the product?
It offers powerful backup, recovery, and ransomware protection for cloud, virtual, physical, and hybrid environments. Veeam is easy to use, configure backup is very fast
What do you dislike about the product?
What I don’t like about Veeam Data Platform is that it is becoming increasingly expensive
What problems is the product solving and how is that benefiting you?
With Veeam Data Platform, we have implemented a reliable backup and recovery solution that allows us to restore virtual machines (VMs) and files on a daily basis.

The platform provides fast and efficient recovery options, helping us quickly restore critical data whenever needed.


    Brody C.

Veeam- The Industry Standard for Backup Solutions

  • January 28, 2025
  • Review provided by G2

What do you like best about the product?
I love how robust Veeam is for backing up a wide range of operating systems, and being able to manage them from a single location. Even utilizing cloud storage like Wasabi is seemless to setup in Veeam, which makes it easy for us to manage all backups.
What do you dislike about the product?
I don't really have any negative things to say about Veeam. It is a superior backup software compared to other options, such as Acronis. I don't think I would ever decide to use a different solution other than Veeam after how positive my experience has been the past 5 years.
What problems is the product solving and how is that benefiting you?
Veeam Data Platform is our solution to disaster recovery. With Veeam having a strong service of restoring servers, files, etc, we have a sense of safety knowing we have something to fall back on.


    Computer & Network Security

Veeam Data Platform

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about Veeam Data Platform is its comprehensive and versatile approach to data protection, which seamlessly integrates with a wide range of environments including virtual, physical, and cloud infrastructures. Its user-friendly interface and automated processes simplify complex backup and recovery tasks, making it accessible even for users with limited technical expertise. Veeam's advanced features, such as Instant VM Recovery and ransomware protection, ensure rapid and secure data restoration, minimizing downtime and enhancing security. Additionally, its robust monitoring, detailed reporting, and responsive customer support provide a reliable and efficient solution for managing and safeguarding critical data, all while offering flexible licensing options to suit various business needs and budgets.
What do you dislike about the product?
None at the moment. The application suits our business needs.
What problems is the product solving and how is that benefiting you?
Protects us from data loss.