Data discovery has become more intuitive but support still needs improvement
What is our primary use case?
I am an end user customer with Tableau Enterprise, and I am not a partner or reseller, especially with Salesforce.
What is most valuable?
The best features with Tableau Enterprise are about data discovery because it is important. Data discovery is easy. It is easy to diagram different plots and different elements, and it is easy to discover insights about the data.
What needs improvement?
Tableau Enterprise partners could improve support, and it may be important to increase penetration to IT personnel because many engineers or people that use data know Excel or Power BI, but at this moment, many people do not know about Tableau Enterprise. The problem for me is the knowledge about Tableau Enterprise.
Overall, I would score Tableau Enterprise as a product with strong capabilities.
For how long have I used the solution?
I have known Tableau Enterprise for about ten years.
How are customer service and support?
On a scale from zero to ten, I would score Tableau Enterprise support at a two.
How would you rate customer service and support?
Which other solutions did I evaluate?
People normally use Power BI and another specific product about health data instead of Tableau Enterprise.
What other advice do I have?
My experience has been as the general manager for IT projects, and at this moment, I have experience in health data, for example, clinical history. I had experience with Tableau Enterprise and SPSS for statistical information, and that is my experience in data. I also have some experience with Power BI sometimes, but my experience is limited regarding the exploitation of the data. I gave this review an overall rating of nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Powerful Data Visualization and Analytics with Seamless Collaboration
What do you like best about the product?
This tool comes with amazing data visualization features which helps understanding complex business data easy.
I like the ability to run analytics and get insights that helps in decision making.
I like the data connectivity options and speeds of analysis.
The collaboration features and ability to customize and scale makes Tableau irresistible.
What do you dislike about the product?
Well, I have used it and no major concerns yet. Everthing works as expected.
What problems is the product solving and how is that benefiting you?
We use Tableau for analytics and it has been awesome. We get actionable insights and it helps us in making sound business decisions.
Intuitive Visualizations, but Advanced Features Need Practice
What do you like best about the product?
i am using Tableau from my Internship, its been more than 2 years now, and currently i am using it as Data engineer, i like its ability to transform complex datasets into easy to understand visual dashboards. its very easy to use and does not required deep coding to create visualization.my most fav feature is drag and drop interface makes it simple to explore trends and patterns, and also it connects with different data sources from CSV files to cloud databases like BigQuery and Snowflake.
What do you dislike about the product?
well most of the part is very easy to use.. but some of the more advance calculations and customizations require practice to master. its dashboards can also become slow when handling very large datasets. it would be great .
What problems is the product solving and how is that benefiting you?
Before Tableau, my reports were mostly manual and static, with tableau, i have automated much of our reporting and made our insights interactive. it helps our data team communicates results to business stakeholders in a clean and visual way. this really saves lot of time and reduces dependency on excel based reporting. overall tableau is a great tool for analysis in data engineering or analytics. its simplifies data visualization and once get used to with it becomes a key part of my data workflow.
Powerful Insights and Easy to Use, But Reports Sometimes Break
What do you like best about the product?
Tableau is great for building out detailed reporting. It can give great insights to the business and what is going on in the day to day. It has been a great tool for managing the business and staying on top of the day to day. Really easy to use and navigate even as a new user
What do you dislike about the product?
The reports seem to break often I am not sure if it is a bad data set or if the data table is broken. This has been the main issue along with the reports not updating on the intervals they are supposed
What problems is the product solving and how is that benefiting you?
Everything from customer experince, driver safety and development conversation to easily find the data points
Easy to Use, Great for Data Presentation
What do you like best about the product?
I appreciate Tableau's ease of use, which makes it user-friendly. The intuitive UI simplifies data presentation significantly. Building reports is straightforward, and Tableau's ability to connect with various data sources like Snowflake, Salesforce, and AWS is invaluable. It helps me present data effectively to higher management and gain detailed insights, enhancing decision-making processes.
What do you dislike about the product?
This looks good and solves my businesss needs.
What problems is the product solving and how is that benefiting you?
I use the product to present data to higher management and gain detailed insights, which enhances decision-making.
Great AI Features, But Needs Better App Integration
What do you like best about the product?
Their latest AI based feature set where you can use nlp
What do you dislike about the product?
Connections point to other apps need sto. Increase
What problems is the product solving and how is that benefiting you?
Getting me a trans report for my sales and customer 360 dashboards
Tableau Transforms Salesforce Data into Actionable Insights with Powerful Visualization
What do you like best about the product?
Tableau, especially within the Salesforce ecosystem, is highly valued for its ability to transform complex CRM data into intuitive and actionable visual intelligence. It serves as the powerful visualization layer that Salesforce’s native reporting often lacks, enabling users—from C-suite executives to sales reps—to quickly analyze millions of records through interactive dashboards, uncover hidden customer trends, and blend Salesforce data with external sources seamlessly. This combination eliminates the need for manual reporting, dramatically accelerating the time it takes to gain insights and empowering every team to make data-driven decisions in real-time.
What do you dislike about the product?
The primary challenge and source of dislike for Tableau, especially when integrated with Salesforce, is the dramatically increased total cost of ownership (TCO) and the administrative complexity required to manage the tandem. Not only are the Tableau licenses premium add-ons to the already expensive Salesforce ecosystem, but maintaining a secure, high-performing integration demands specialized expertise in both Salesforce data modeling and advanced Tableau administration. This complexity often leads to friction in achieving consistent data governance, managing security controls across both platforms (like row-level security), and necessitates higher reliance on consulting resources, ultimately making the entire solution inaccessible or overly burdensome for organizations with limited budgets or technical depth.
What problems is the product solving and how is that benefiting you?
Better visibility of daya
Centralizes Data Seamlessly with Easy Setup
What do you like best about the product?
I appreciate how Tableau simplifies setting up processes, making it quick and easy for me to get started. I love how Tableau centralizes our data collection, benefiting our use of Salesforce clouds. The data and analytics capabilities are incredibly useful, enhancing our CRM operations.
What do you dislike about the product?
I find it frustrating that Tableau keeps changing their name.
What problems is the product solving and how is that benefiting you?
I use Tableau to centralize our data collection, making it accessible for all our Salesforce clouds and enhancing our data analytics within CRM.
I like Tableau
What do you like best about the product?
I use dashboards and I saw that with Tableau it would give me a better image and view to display.
What do you dislike about the product?
Maybe the cost, because you have to buy new licenses and there could be more economical solutions.
What problems is the product solving and how is that benefiting you?
I don't use it yet, but I will soon
Great Feature Updates, but UI Could Be Clearer
What do you like best about the product?
I like how new features are constantly rolled out
What do you dislike about the product?
Some UI features ans their functionality is not very clear
What problems is the product solving and how is that benefiting you?
Solving our company wide need for aggregating and displaying data in a digestible format