We use the product to build diverse dashboards for a revenue authority. It helps us analyze taxpayer behavior to understand payment patterns and identify areas for improvement in compliance.
Tableau+ | Salesforce
Salesforce, Inc.External reviews
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Unleashing Data Insights: A Comprehensive Review of Tableau
What do you like best about the product?
The intuitive user interface and powerful visualization capabilities of Tableau stand out, making data analysis and presentation remarkably accessible and effective.
What do you dislike about the product?
While Tableau offers robust features, the pricing can be a deterrent for small businesses, limiting accessibility to its full potential.
What problems is the product solving and how is that benefiting you?
Tableau effectively addresses data complexity, allowing seamless analysis and visualization, thereby streamlining decision-making processes and enhancing overall efficiency.
Establish Trustworthy Relationship with Multiple Customers using Salesforce CRM Analytics
What do you like best about the product?
1. It provides a robust and advance analytics and visualization feature which allow users to analyze wide domain of datasets and create custom and live dashboards easily.
2. It provides a robust customer support feature and prevent delay in project due to any technical bug faced while working on this product.
3. It is primarily designed to operate on cloud-based platform and thus easily login and logout option to the users.
4. It provides a robust security feature which mandates the verification of each personnel before granting access to the database.
2. It provides a robust customer support feature and prevent delay in project due to any technical bug faced while working on this product.
3. It is primarily designed to operate on cloud-based platform and thus easily login and logout option to the users.
4. It provides a robust security feature which mandates the verification of each personnel before granting access to the database.
What do you dislike about the product?
1. Its integration with third-party analytical tool might be a matter of concern and thus narrow down the compatibility with large domain of data.
2. It does not offer any support in offline mode due to its heavy dependency on internet connectivity for its functionality.
3. It does not offer any mobile application feature to the users which increase the usage dependency on system for even small works.
2. It does not offer any support in offline mode due to its heavy dependency on internet connectivity for its functionality.
3. It does not offer any mobile application feature to the users which increase the usage dependency on system for even small works.
What problems is the product solving and how is that benefiting you?
It helped me a lot to analyze a wide range of product and take out the relevant information through this software. Post that, I can create custom and live dashboard to present it effectively infront of stakeholders. Also, Its enable AI & Machine Learning technology provide predictive analysis and reduces manual intervention at a large extent which allow users to focus on other important projects.
Business Analyst
What do you like best about the product?
Everything is best about it, not as such any specific feature.
What do you dislike about the product?
Nothing is bad about Tableau. Everything is good
What problems is the product solving and how is that benefiting you?
We just use tableau to analyse & see data in more user friendly manner.
Tableau is the best
What do you like best about the product?
Tableau Catalog allows administrators to see all data sources in one place and understand at a glance how all your tables, files and databases connect.
What do you dislike about the product?
Even though Tableau can do a lot, it lacks flexibility for many users
What problems is the product solving and how is that benefiting you?
Tableau is a data visualization tool first and foremost. Therefore, it’s technology is there to support complex computations, data blending and dashboarding for the purpose of creating beautiful visualizations that deliver insights that cannot easily be derived from staring at a spreadsheet.
Stable tool with a valuable predictive analysis feature
What is our primary use case?
What is most valuable?
The platform's most important feature is predictive analysis. We can map taxpayers' locations with data and connectivity to databases and sources. We can forecast future trends using the visualization feature. These are a few features that make it unique.
What needs improvement?
The product's features for cloud integration need improvement. They should revise licensing and pricing models to cater to smaller enterprises. Users must be able to customize and write their code similarly to one of its competitors. Many companies have in-house data science models for Twitter or Facebook based on predictive analysis. There is a possibility of integrating these models seamlessly into Tableau.
For how long have I used the solution?
We have been using Tableau for a year and a half.
What do I think about the stability of the solution?
It is a very stable tool. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
We have 10 Tableau users in our organization. We plan to increase software usage.
How are customer service and support?
The technical support team is very supportive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also work with Power BI and an open-source solution. In comparison, Tableau has a sharp learning curve. It is intuitive and easy to use. It has less deployment time and impressive visualization features. We can connect different data sources, including SQL, Oracle, etc.
How was the initial setup?
The initial setup process is easy. It takes less than an hour to complete. I rate the process a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The product's price is relatively inexpensive and manageable for enterprise-level companies. However, they could reduce the cost or offer discounts for smaller companies.
What other advice do I have?
I rate Tableau a nine out of ten. It is a stable and powerful tool compared to Microsoft BI.
Scalable product with a valuable user-interface
What is our primary use case?
Our customer uses Tableau for visual dashboard features.
What is most valuable?
The product offers an intuitive user interface, detailed screens and widgets, and the absence of data limitations. Its primary strength lies in visual analytics, allowing users to analyze data with visual compliance.
What needs improvement?
Tableau's data modeling, mining, and AI library features need improvement.
For how long have I used the solution?
We have been using Tableau for five or six years.
What do I think about the stability of the solution?
The platform's cloud version is stable and has no CPU or RAM limitations. The dashboards work fast. In the case of an on-premise site, the stability is based on the hardware capacity.
What do I think about the scalability of the solution?
The product is scalable. We have 50 users for it in our environment.
How was the initial setup?
The initial setup is straightforward. It can be deployed in the cloud and on-premises as well. For successful implementation, one must ensure well-designed data regarding KPIs, data strategy, etc., if one has an in-depth understanding of easy deployment. One needs to log in and select the model for cloud implementation. Preparing a Tableau server environment for the project site takes around two days. It is a self-oriented structure and doesn't require any manual adjustment. It is easy to maintain and involves giving a few commands. However, one must update the product to avoid compatibility issues with Windows and Linux.
What was our ROI?
The product generates a value for investment.
What's my experience with pricing, setup cost, and licensing?
Tableau has reasonable pricing similar to Power BI. It doesn't have any hidden costs.
Which other solutions did I evaluate?
Tableau has a good interface, is easy to deploy, and can be integrated with different AI systems. Compared to other vendors like SAP, the product's data layers need enhancement. Additionally, it could directly connect to cloud services similar to Power BI.
What other advice do I have?
I rate Tableau a nine out of ten. I advise others to help from experienced consultant teams and trusted vendors for implementation. Another piece of advice is to begin small by downloading Tableau Desktop, testing it with your data, and familiarizing yourself with its logic. They can increase their knowledge with online training sources published on the product's website. It is free to access.
Helps in KPI management and monitoring
What is our primary use case?
We use the solution for the client's management of KPIs; it involves monitoring various aspects. If they are a manufacturing company, key performance indicators revolve around production and other relevant factors.
What is most valuable?
The solution helps users create dashboards and analyze data without relying on IT or product teams.
What needs improvement?
The tool's OpenAI integration was announced last year. However, it is late. Tableau is a good solution for end customers. However, there are some concerns regarding the stability and performance of its server architecture, including SaaS services. The server side appears unstable, and performance issues are noticeable, often accompanied by unclear error messages.
For how long have I used the solution?
I have been working with the product for seven years.
What do I think about the stability of the solution?
I rate Tableau's stability a nine out of ten.
What do I think about the scalability of the solution?
Our experience spans around 70 customers, covering manufacturing, pharmacy, trading, construction, universities, and the public sector. I rate the product's scalability a seven out of ten.
How are customer service and support?
The tech support takes too much time to respond.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the tool's setup a ten out of ten. While setting Tableau servers for customers, we often encounter challenges that vary based on their network configuration and operating systems, such as Windows or Linux.
What's my experience with pricing, setup cost, and licensing?
In Korea, the tool's pricing depends on the scale of usage. For instance, it's reasonable for a department with fewer than 50 users to adopt Tableau, like sales. However, the pricing becomes an issue when considering an enterprise solution for a larger user base, say 10,000 people.
What other advice do I have?
Tableau is integrating OpenAI's GPT feature. It will help to create automatic dashboards with natural language. Only ten percent of our customers use Tableau in the cloud since they prioritize their data. They don't want to import their data to the cloud. It is as per their policies and security advice. Traditional companies don't like exporting customer data outside the organizational network.
Japanese data centers often support Korea. However, the challenge arises from the absence of a federal cloud data center in Korea. Consequently, utilizing Tableau Cloud may result in data being exported outside the country. This is not allowed legally for financial entities such as banks.
However, the government does not regulate smaller companies like startups. Hence, they are more open to the cloud. This is not the case for public entities. They should install the software in the government's cloud.
Our clients for Tableau are mainly enterprise businesses. I rate it a nine out of ten.
A user-friendly tool for visualization
What is our primary use case?
As an administrator, I use the solution in my company to deal with customers' current deployments and help with the troubleshooting process in case of issues while keeping a check on the performance, like the coverage provided by the solution.
How has it helped my organization?
Tableau is a good product for some of the projects my company has handled, and we have also used it as a visualization tool. Considering how certain products work for customers and how their businesses function, it is easy for my company to use Tableau in such environments as it is a user-friendly tool.
What is most valuable?
The most valuable features of the solution are the permission management and the user management.
What needs improvement?
With Tableau, the only downside stems from its prices, especially in the country where I reside, which is Sri Lanka. When my company reaches out to new customers with Tableau's new costs, we find ourselves at a disadvantage. The price is an area where improvements are required.
I think Tableau plans to release some AI-integrated features in 2024 for one of our company's clients we had initially. My company plans to use the AI-integrated version of the solution when it is released. AI is one of the best things that I was hoping to have on Tableau.
The only issue with the solution is with its prices at a regional level. Integration-wise, it is a good product. Tableau always provides support to users. Tableau should introduce some special pricing for its existing customers, and it should be possible for the partners and resellers to provide such special prices to customers.
For how long have I used the solution?
I have been using Tableau as an administrator in my company for four years. My company, which is in Sri Lanka, has a partnership with Tableau.
What do I think about the stability of the solution?
It is a stable solution. If the people who are working on the tool know about the product, then it's a stable solution. New people who have an understanding of the product can use its stable nature. Stability-wise, I rate the solution a nine out of ten. There is a possibility that the product crashes at times.
What do I think about the scalability of the solution?
The product offers scalability or scaling out options, but at the moment, there is no demand for the product from the customers, and nobody is getting it deployed. In general, though it is a scalable solution, no one prefers using the product presently. Recently, I have only done two deployments of the product for our company's customers. The people who use the product are not satisfied with it.
The product's clients are major banks and some other businesses operating in the financial sector, meaning all of the tool's customers run enterprise-sized companies.
How are customer service and support?
The solution's technical support was good. I rate the technical support an eight to nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase was not very easy as it was a little bit of a technical process about which I didn't have any experience. I rate the product's initial setup phase a six to seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process.
Most of the solutions I have deployed have been done on an on-premises model. For some new customers, my company has deployed the product on the cloud. If customers are okay with their budgeting part, I suggest they deploy the tool on the cloud.
For new users, our company can set up an environment. If the customer can provide an on-premises environment, we can set up Tableau in four to five hours. A single-node deployment takes around four to five hours, but if it is a marginal level of deployment, it might take a day or a day and a half.
When involved in the deployment, if there is some support from the customer's IT team, then only one person is required to take care of the deployment process.
What's my experience with pricing, setup cost, and licensing?
I rate the product price in the Indian region a seven to eight on a scale of one to ten, where one is a low price, and ten is a high price. For the other regions in the world, the price of the product might be average. The additional cost attached to the product crops up when users plan to use the product on an on-premises model.
What other advice do I have?
I recommend the product to those who plan to use it. Tableau is a good visualization tool for everyone, and it is also easy to learn, especially when compared with its competitors.
I rate the overall tool an eight to nine out of ten.
Tableau leads the BI tools
What do you like best about the product?
It is useful for Analysis of large amount of data, It gives more flexibility while working on tableau where it allows to create more informative and creative dashboards. Provide connectors with almost all DWH. Best for dynamic dashboards
What do you dislike about the product?
Dont provide much options to keep working except 14 days trail if you miss the licensing
What problems is the product solving and how is that benefiting you?
Tableau allows us to analyse and get hidden information from large data set and it also comes with lot of functions which helps get the numbers you want
Brilliant
What do you like best about the product?
I have used Excel for Learning & Official purpose.
I like it as a visualisation
I like it as a visualisation
What do you dislike about the product?
Merging of multiple sheets , it will be good if it is resolved.
What problems is the product solving and how is that benefiting you?
Compiling of Complex Data & Presentation purpose
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