Tableau+ | Salesforce
Salesforce, Inc.External reviews
3,393 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Awesome. Lots of great tidbits to take to work
What do you like best about the product?
Next and ideas from real time case studies
What do you dislike about the product?
Making it simpler for business usersssss
What problems is the product solving and how is that benefiting you?
Standard dashboard for KzPIs
As a beginner it is easy to navigate.
What do you like best about the product?
I like how easy it is to learn and understand.
What do you dislike about the product?
As of right now I don’t see any downsides as I am still learning how to use to platform.
What problems is the product solving and how is that benefiting you?
Tableau helps me break down and analyze data.
Best experience
What do you like best about the product?
Data village was the best. I really enjoyed hands on training
What do you dislike about the product?
I felt it was too crowded. That’s the only thing
What problems is the product solving and how is that benefiting you?
Data visualisation and building gaps between teams
Delightful and insightful
What do you like best about the product?
I enjoy the Flexibility and scalability.
What do you dislike about the product?
I have not found anything that would be a deal breaker as of yet.
What problems is the product solving and how is that benefiting you?
Automating processes
Great experience overall, first time attending
What do you like best about the product?
Insights turn into actionable data that I can relay to my team
What do you dislike about the product?
Pricing for enterprise scales up rather quickly
What problems is the product solving and how is that benefiting you?
Not a tableau user at my current company but have used it in the past
Educational insights
What do you like best about the product?
Tableau offers us a way to connect days from our many sources and share them with our schools so they can take action.
What do you dislike about the product?
That I can't save settings to reuse in other dashboards
What problems is the product solving and how is that benefiting you?
The biggest problem that it is solving is connecting data from multiple sources.
Love Tableau
What do you like best about the product?
Visualizations! Dashboard design is so easy!
What do you dislike about the product?
Competition with Power BI, and its expensiveness
What problems is the product solving and how is that benefiting you?
Providing visualization for hard to get at data
Handles large data efficiently with secure and quick change management
What is our primary use case?
What is most valuable?
Tableau's ability to handle integration and the stability of the tool itself are the most valuable features. It can process a huge amount of data. Multiple sources can be connected to Tableau, and meaningful insights can be derived. Tableau serves as a stable dashboarding tool for higher management, aiding in quick decision-making.
What needs improvement?
The look and feel of the tool itself, including the dashboard features and data visualization, could be improved. The graphs in Tableau also have room for improvement.
For how long have I used the solution?
I have around three to four years of experience using Tableau.
What do I think about the stability of the solution?
I would rate the stability of Tableau as nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Tableau as around eight to nine.
How are customer service and support?
I would rate the technical support at around eight to nine.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Tableau is straightforward. Tableau can be downloaded for free from the Tableau website, and it can be installed on a desktop for self-service design.
What's my experience with pricing, setup cost, and licensing?
I am not directly involved in the pricing of Tableau, so I am not sure about the pricing, setup cost, or licensing.
Which other solutions did I evaluate?
The competitors of Tableau are MicroStrategy and Power BI.
What other advice do I have?
I would recommend using Tableau, but there are other competitors like MicroStrategy and Power BI. The choice depends on the organization. If I were to rate Tableau, I would give it around an eight out of ten.
Powerful tool great for creating dashboards, anlaytics reports and data flows.
What do you like best about the product?
Intuitive, fairly easy to use, makes creating insights in the form of dashboards and reports easy. Functionality provides lots of options and customisation. Integrates well with most data warehouses.
What do you dislike about the product?
Due to the very high volumes of data we use in the company, some features such as ingesting data in Tableau flows can be tricky and cause failures or errors.
What problems is the product solving and how is that benefiting you?
Tableau is allowing us to create various reports and dashboards to monitor performance of the business, anaylse segments of data to see where we can improve and predict various metrics for the future.
Real-time data connection enhances workflow and decision-making process
What is our primary use case?
In our organization, we use Tableau for several use cases. The first one is the sales dashboard, which includes sales performance reports, leads, and opportunity status dashboards. The second use case involves financial analytics dashboards, such as 'what-if' analytics in financial terms.
What is most valuable?
The most valuable features of Tableau include the drag-and-drop functionality and the ease of use of the user interface. A significant feature for me is the real-time connection to data sources because it effectively manages large data sets. Additionally, the real-time data processing eliminates the lack of timely reports or dashboards, allowing for hour-by-hour updates instead of monthly or weekly ones.
What needs improvement?
An area for improvement in Tableau is the Explorer license type. It is not as useful, and the product owner should enhance its benefits or clarify its role. Additionally, the frequent updates with many versions available for download can be confusing and could affect stability. They should avoid providing access to older versions on their website.
For how long have I used the solution?
I have been working with Tableau for three years.
What was my experience with deployment of the solution?
The deployment process involves creating the dashboard on my PC or notebook and then sending the workflow to the IT team, who helps with the deployment. Only two people were needed for control and training, making it cost-effective.
What do I think about the stability of the solution?
I rate the stability a five or six because Tableau updates very often with new versions or patches. This requires downloading the latest version, but older versions are also visible, which can lead to confusion.
What do I think about the scalability of the solution?
I rate the scalability of Tableau at eight. Tableau is easy to use across various dimensions, whether on-premises or on the cloud. Whether it's installation, configuration, dashboard creation, or deployment, it's seamless in both environments.
How are customer service and support?
The customer service and support for Tableau in Thailand are excellent. They provide quick email and phone responses and have Thai-speaking personnel. Being part of Salesforce adds to their efficiency and responsiveness.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I used Power BI and Oracle Analytics Cloud before Tableau. My decision to switch wasn't due to the inadequacy of the tools but primarily influenced by the end user's needs and the integration with existing infrastructure. For instance, if a client is already using Google Cloud, they prefer Looker; for on-premises, Tableau is preferred.
How was the initial setup?
I rate the initial setup an eight, as it is easy to complete. You can download the necessary software from their website and then license it by adding the license key. It's a straightforward process.
What about the implementation team?
The deployment involved myself and another person for training and control. We were able to manage the deployment internally without the need for external help.
What was our ROI?
The ROI of using Tableau extends to its seamless integration across various platforms, as it's from Salesforce and thus not limited to any specific cloud provider. This enhances connectivity and saves on total project costs.
What's my experience with pricing, setup cost, and licensing?
Tableau is rated an eight because it is pretty expensive compared to alternatives like Power BI. The pricing could be reconsidered based on the region, especially in Asia Pacific, considering local budget constraints.
Which other solutions did I evaluate?
I evaluated alternatives like Power BI, Looker Studio from Google, and Oracle Analytics Cloud before choosing Tableau. The choice was primarily driven by the need to align with the client's existing IT infrastructure.
What other advice do I have?
Overall, I would rate Tableau as an eight out of ten. While its features and integration capabilities are impressive, there's room for improvement in the stability brought about by frequent updates.
showing 431 - 440