Tableau+ | Salesforce
Salesforce, Inc.External reviews
3,385 reviews
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Great system.. needs development
What do you like best about the product?
Content and customer relations database management. I like the reminder feature on the dashboard which is I think very important in sales environment
What do you dislike about the product?
Very slow system wish it was little bit faster so that you don't sit on the phone and wait for your software to work fast.
What problems is the product solving and how is that benefiting you?
Customer tracking,inventory tracking, revenue tracking.
Lossless data
Lossless data
Recommendations to others considering the product:
Do not Wait.. if you want the analysis work for you.
Hard to learn
What do you like best about the product?
It provides many different options to help you visualize your data and make sense of it all.
What do you dislike about the product?
It is not very intuitive. It take a long time to get used to the program and feel comfortable using it.
What problems is the product solving and how is that benefiting you?
My company has so much data that comes from all over the world. Tableau allows us to share this data across the world and visualize it in a way that makes sense to us and makes it easier to read.
"Best analytics appication for new sales and business opportunity insights"
What do you like best about the product?
Salesforce is empowering everyone to develop analytics apps faster. The power of Einstein Analytics has more roles, departments and industries, empowering all business users to be smarter about their customers with actionable insights. A lot of Salesforce users have leveraged out of the box operational reports and dashboards to quickly look up their data, understand performance and communicate results. As a Salesforce users we are be able to utilize advanced analytics powered by artificial intelligence (AI). Now our company created a way to empower our sales representatives, service agents, marketers and analysts with the insights they need to make our customer interaction smarter, without having to build mathematical models, write algorithms or ask an expert for help.
What do you dislike about the product?
Salesforce Einstein Analytics is one of the most expensive platforms in the market and it wasn't well defined data-analysis capabilities and Einstein has a lot limitations like SAQL Queries, Sales and Service Analytics and most importantly field level security was one of the major concerns.
What problems is the product solving and how is that benefiting you?
Salesforce always leverages the power of simplicity, and true to form, Force.com Reports tools allow business users to create highly complex and intuitive reports very easily. Conventional reporting tools are capable of generating highly powerful and insightful reports, with users having the ability to generate complex reports and dashboards in double quick time. Unlike most traditional BI products, Wave is mobile-first, designed for the mobile and optimized to suit the needs of customer support, sales, marketing, and other teams who would be using these tools the most. Moreover, with Wave being cloud based, there is infinite scalability on offer. Virtually no data set is too big for Wave to handle.
Recommendations to others considering the product:
You can spend more time effectively. Einstein automatically prioritises the leads and opportunities most likely to convert and close based on your history and past deals. Users will know whether or not a deal is likely to close by identifying customer sentiment, competitor involvement, and company updates. Einstein capture data and add new contacts so you can spend less time on data entry and more time selling. You can extend the full power of the Salesforce platform to email and calendar and never miss a buying signal. Overall Einstein is best platform to use to close more business opportunities.
intuitive dashboards
What do you like best about the product?
ability to quickly create complex intuitive dashboards connected to multiple sources
What do you dislike about the product?
not real-time when connected to your CRM
What problems is the product solving and how is that benefiting you?
predictions are reliable. manual consolidation of data took too much time. with Einstein Wave Analytics you can view actionable information any time without having to depend on a person
Recommendations to others considering the product:
Einstein Wave Analytics goes well with Salesforce CRM
It's a fantastic product!
What do you like best about the product?
It's a rapidly evolved and fairly robust platform. Accepts a lot of common data formats and is fairly easy to integrate into. Works very well with the rest of the Salesforce Platform. Pretty easy to learn the basics.
What do you dislike about the product?
Pricing is pretty steep, even if you are already on the Salesforce platform. Can be difficult to configure at times since some parts are in flux and deep config sometimes requires knowing JSON. Need a large data lake to be effective right out of the gate.
What problems is the product solving and how is that benefiting you?
Enterprise grade cross platform analytics that integrate well with a CRM (Salesforce). Easy to stand up and create.
Corporate Data Analytics
What do you like best about the product?
I like the flexibility with visuals, the ability to join datasets, and the drag and drop nature of the tool that makes it simple.
What do you dislike about the product?
The frequent updates can be frustrating, especially because you can't open books created in new versions of Tableau in older versions. It takes a lot of communication to make sure everyone in a large organization is on the same version.
What problems is the product solving and how is that benefiting you?
Savings over fiscal years and fiscal periods can be easily viewed with a calculated field defining which months map to which periods.
Recommendations to others considering the product:
Get familiar with the well-made training videos online
One stop shop for Data
What do you like best about the product?
My company uses Tableau to calculate and & communicate metrics within a sales organization and I love how interactive dashboards can be. They can provide enough information that a new hire can pretty quickly navigate.
What do you dislike about the product?
Hard to say I dislike it, but the amount of data on the backend has had hiccups every so often which can cause stressful outages where we're not sure how accurate the data displayed is.
What problems is the product solving and how is that benefiting you?
Tracking progress week over week/month over month
We have a plethora of dashboards tied back to various metrics. It's super beneficial that they all seem to pull from the same sources. Within this year we adjusted our use of Tableau to better reflect our fiscal calendar which was a game changer in allowing us to easily access data all based off of the same calendar.
We have a plethora of dashboards tied back to various metrics. It's super beneficial that they all seem to pull from the same sources. Within this year we adjusted our use of Tableau to better reflect our fiscal calendar which was a game changer in allowing us to easily access data all based off of the same calendar.
Tableau great for heat maps and stories, but could use a design or template refresh.
What do you like best about the product?
Best parts of Tableau:
--Heat map functions are very easy to use.
--Joining different data sets is simple.
--Very easy to navigate through different functions and workbooks.
--Heat map functions are very easy to use.
--Joining different data sets is simple.
--Very easy to navigate through different functions and workbooks.
What do you dislike about the product?
Could use improvement:
--Interface and canned graphics are outdated.
--Would like to see integration with Office templates or better selection of format, color schemes, and layouts.
--Exports are pretty basic/confined.
--Interface and canned graphics are outdated.
--Would like to see integration with Office templates or better selection of format, color schemes, and layouts.
--Exports are pretty basic/confined.
What problems is the product solving and how is that benefiting you?
Tableau makes the following easier:
--Dashboarding and story telling
--Creating heat maps
--Moving between stories/data in one cohesive workbook.
--Dashboarding and story telling
--Creating heat maps
--Moving between stories/data in one cohesive workbook.
Recommendations to others considering the product:
Definitely worth the license! Your analysts will be able to marry data sets much easier than with other comparable data analytics tools. It does not take much to clean up some of the negative points I've noted manually or within a presentation, only wish Tableau would give better formatting options, or allow integration with Office templates.
Real-time data analysis
What do you like best about the product?
Tableau I love since I can keep all my information in one place in an organized way and instantly, I can check the inventory of my company, as well as verify what kind of work was done to the fleet of vehicles that are in charge, to make the presentations to the employees I make simple Dashboards, which show a lot of information of interest to all.
What do you dislike about the product?
The only thing I do not like is that without internet connection tableau does not work and sometimes the application becomes slow, sometimes when I make a change and I want to save it gives me error which makes my changes are not saved
What problems is the product solving and how is that benefiting you?
What I have solved with tableau is being able to organize my data in one place, and when I want to consult some information I can do it quickly and accurately, which helps me make important decisions in the company, Tableau provides each user with a profile in which you can save all your publications and edit them whenever you need or require it, I can place filters that makes it easier for me to search for information.
Recommendations to others considering the product:
This tool is perfect for those companies that have a large number of databases and want to organize them immediately and accurately, in my case it is excellent to know statistical data sales and any other information that requires about vehicles, is a Business Intelligence platform that grows at enormous speed.
Data Analytics
What do you like best about the product?
Very user friendly and easy to drop in data fields to rows and columns
What do you dislike about the product?
Coding and equations can be very unintuitive
What problems is the product solving and how is that benefiting you?
Tracking paid invoice data by variables, such as commodity, supplier, etc
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