Tableau+ | Salesforce
Salesforce, Inc.External reviews
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Amazing Service, Not Much SUpport
What do you like best about the product?
Beautiful way to visualize company data quickly and easily
What do you dislike about the product?
Not a lot of documentation has been provided for the service, so it's difficult to learn how to make more detailed optimizations (e.g., custom colors, year-over-year charts, etc.).
What problems is the product solving and how is that benefiting you?
Can now easily view data without having to generate reports and charts in Excel.
Recommendations to others considering the product:
Get a Developer who knows what he/she is doing.
Tableau is an awesome BI Tool
What do you like best about the product?
Tableau was an easy to use BI Tool. The capabilities where endless.
What do you dislike about the product?
Connecting the data was harder then it looks but once you get the hang of it blending the data was awesome.
What problems is the product solving and how is that benefiting you?
Overall Business, product and marketing Issues
Next Gen Customer360
What do you like best about the product?
The ability to easily integrate data sets and run reports
What do you dislike about the product?
Having to have knowledge of how to build out reports and other search functionalities.
What problems is the product solving and how is that benefiting you?
Sales, pipeline generation and marketing generated leads and contacts.
What my customers are searching on our site and what types of topics they are looking up. Customer360 Use Case,
What my customers are searching on our site and what types of topics they are looking up. Customer360 Use Case,
Tableau Review - Sales
What do you like best about the product?
Ease of use, clarity, dashboard function, graphics, security
What do you dislike about the product?
I haven't come across anything that I dislike.
What problems is the product solving and how is that benefiting you?
We use tableau to display sales reports/stats. It is an easy way to keep the team informed about what is happening in their area.
Tableau
What do you like best about the product?
Easy to use interface and excellent visualization
What do you dislike about the product?
Not always intuitive, support and help features not extensive
What problems is the product solving and how is that benefiting you?
Finding new trends in data
Recommendations to others considering the product:
As far as I can tell, it's the best of its kind on the market
Powerful Self Service BI Platform
What do you like best about the product?
So easy to get up and running with Tableau server. Allows for clients to easily publish workbooks and dashboards to Tableau server to allow users to at their leisure access the views via a self service portal. The UI is easy and clear to understand and use and embedded search facility allows you to find views with ease. The server specs we found considering the amount of work that goes onto our Tableau server are very good with the server running absolutely fine with 4 cores and 16Gb RAM.
What do you dislike about the product?
Licencing changed after we purchased the server product from Tableau and now if we wanted to extend our infrastructure it would cost us far too much money so expand-ability has somewhat been cut off for us. We have also had some fairly annoying problems on upgrading from one version of Tableau server to another. These have been as minor as graphical glitches in the views displayed via Tableau server to most extreme one where the product was using up vast quantities of disk space causing our disks to fill and the product to stop functioning. Tableau releases are very frequent and I personally feel that Tableau as a company should do more testing before simply releasing it to the world.
What problems is the product solving and how is that benefiting you?
Ability to connect disparate data sources from different technologies together (e.g. Excel, Access and SQL server) and to be able to disseminate views and dashboards of this data to our user base via a web client. Mobile devices can now be used to consume MI and BI reports and bespoke Android and Apple apps only enhance this experience.
Recommendations to others considering the product:
Have a look at Tableau public first as this is a very close experience to the server product and do not be put off by the installation and administration side of Tableau Server as it is extremely simple and easy to look after.
Useful for end users to display results from a Warehouse
What do you like best about the product?
Good range of built in graphing tools that quickly adapt to the data. Easy to share reports with users.
What do you dislike about the product?
Doesnt work well with multi dimensional warehouses eg Cubes
Doesnt handle hierarchies eg organisational hierchies
Doesnt handle hierarchies eg organisational hierchies
What problems is the product solving and how is that benefiting you?
giving end users overall view of research applications
Recommendations to others considering the product:
good for 2D data, less useful for multidimensional data
New User - Loving It So Far
What do you like best about the product?
We're just now in the process of setting up Wave at our company. I think there is a steeper learning curve than we would have hoped, but it is a new software to us, so we did expect to be a little slower on the uptake.
What do you dislike about the product?
The documentation is a little confusing - it presumes a certain amount of knowledge about the product which we may not have had. I would suggest running through the Trailheads before diving into Wave to have a deeper understanding of the terminology.
What problems is the product solving and how is that benefiting you?
We had limited insight into trends in both our sales funnel and our customer health metrics. With just one dashboard, we've enabled our Customer Success Manager's to be able to slice their data a variety of ways to get a better understanding of their book's of business.
Recommendations to others considering the product:
I would make sure that you have enough time to dedicate to learning the tool completely. There is a learning curve, but once you start to get the hang of it, things begin to come together more easily.
Tableau for new sales
What do you like best about the product?
The graphical option of making new surveys look interesting makes working with data more fun.
What do you dislike about the product?
It needs much more improvement. The drill down is not elaborate and crunching of huge volumes of data is not fast enough
What problems is the product solving and how is that benefiting you?
Needed a software that can give insight on our available data / documents / leads, this resolved it for us
Recommendations to others considering the product:
if you are a small business and you need a perspective, location based leads, status of your logistics, then you need this.
Tableau for analytics
What do you like best about the product?
It has made drag drop a way of life which is very interesting.
What do you dislike about the product?
It is still not elaborate to drill down on features. Need towork on it for the same.
What problems is the product solving and how is that benefiting you?
Identifying business prospects, tracking shipping, managing different reports
Recommendations to others considering the product:
If you need to explored unexplored horozons. Use tablue, the reporting feature will take you places. Its essential for a small business which is venturing into new business prospects and it also provides information geographically.
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