Tableau+ | Salesforce
Salesforce, Inc.External reviews
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Great Analytical tool
What do you like best about the product?
Great analytical tool that helps in management of data and report generation .
What do you dislike about the product?
Nothing so far, expect the fact that generating the report is little confusing at times
What problems is the product solving and how is that benefiting you?
Data management and single view of the reports
Tableau Reporting
What do you like best about the product?
Capability to give transparency into sales data
What do you dislike about the product?
I don’t fully understand the capabilities and what else the tool can be used for
What problems is the product solving and how is that benefiting you?
Ability to show sales data for organization, transparency into sales quotas and client spend
Nice dashboards for easy data analysis
What do you like best about the product?
You can have almost unlimited data cuts and views of your dataset, presented in an easy to digest way. It's a great tool for exploring your data without having to chart yourself. You save a ton of time, and can also use this to delivery data worksheets to clients. Win-win!
What do you dislike about the product?
Tableau can be a bit slow, and also while fairly intuitive, took a bit of time for onboarding.
What problems is the product solving and how is that benefiting you?
I use tableau for analyzing the data my company collects, and then use that towards presentations for clients. I have been able to do data cuts that I wouldn't have thought of or thought to look into - and thereby got some interesting results for client deliverables!
Recommendations to others considering the product:
a great jumping off point for surface-level analysis
Salesforce Analytics
What do you like best about the product?
The software is easy to use and helps with tracking phone calls.
What do you dislike about the product?
Sometimes it takes a couple of minutes to load myschedule.
What problems is the product solving and how is that benefiting you?
Salesforce Analytics provides many business benefits because it helps with daily workflow of outbound and inbound phone calls.
Easy and Fast when you needed the most!
What do you like best about the product?
I like the CTI integration to when a customer calls, makes it quick and easier for the case creation and resolution for the customer.
What do you dislike about the product?
I dislike that it logs you out due to inactivity after a couple of minutes, I don't see the option to change that.
What problems is the product solving and how is that benefiting you?
Benefits the case creation, makes quick and easy!
Data visualization in tableau
What do you like best about the product?
Easy to use and the different graphs are so great
What do you dislike about the product?
Hard to learn and I’m still trying to find an easy tutorial
What problems is the product solving and how is that benefiting you?
Data viz but easy with tableau to show the data in new ways
Easy and Practical Tool
What do you like best about the product?
Love that we can see our data outside of our database.
What do you dislike about the product?
You must understand the basics of data analysis in order to connect the data visualizations to actionable business strategy changes.
What problems is the product solving and how is that benefiting you?
We can now easily analyze our data instead of writing and combining data through queries. Ability to make actionable changes to increase revenue.
Recommendations to others considering the product:
Allow for easier tweaking of visualizations through desktop.
Improve the sharing ability of desktop. I'd like to be able to share data with others outside of my network.
Improve the sharing ability of desktop. I'd like to be able to share data with others outside of my network.
Product is excellent for a business.
What do you like best about the product?
One stop shop for all colleagues to track and implement new sales ideas to in house employees
What do you dislike about the product?
Doesn't always update immediately. It loses client information at times.
What problems is the product solving and how is that benefiting you?
Communication issues have been resolved as we know use sales force to keep track of all client information.
Recommendations to others considering the product:
I can't think of anything they don't already do
Dynamic and user friendly way to analyze data and operationalize analyses
What do you like best about the product?
Tableau is powerful in cutting data many different ways. There are also a lot of built in calculation functions that enables calculations like "YoY, MoM, Percent difference, cumulative". These are things we would've need another layer of query or data processing otherwise. The visualization component is also great and intuitive to use.
What do you dislike about the product?
Tableau can be a sluggish once we get into order of billions of records. There might be better ways or more efficient data processing best practices that we are not using, so I'm also keeping an open mind about that. It can also take a little bit to get used to pivoting data in Tableau and working with the labels and coloring display of it.
What problems is the product solving and how is that benefiting you?
We've used Tableau to dissect user level data which has tons of permutations and combinations of ways to do. Tableau really enables us to do those very quickly and extract insights. We've also been able to set up automated dashboards that updates KPIs on a daily basis. This saves a lot of time on our team and increases internal efficiency.
Recommendations to others considering the product:
Tableau is a great tool to help you visualize and dissect complicated data set. It can also easily connect with your data pipeline (we use SQL) to automate reports or KPI calculation. Your end users can then easily access the charts and dashboards via web link (may need Tableau server). If you have super large data sets (i.e., more than billions of records, you might want to consult with their support team on best practices around that.
Great for creating a 360 degree view of your customer!
What do you like best about the product?
The ability to combine data from multiple sources and marry it to a single profile is amazing!
What do you dislike about the product?
Nothing! The tool is great! It’s a tremendous help!
What problems is the product solving and how is that benefiting you?
Creating a one stop spot for comprehensive customer data
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