Our clients from different industries use Tableau for data visualization purposes.
Tableau+ | Salesforce
Salesforce, Inc.External reviews
External reviews are not included in the AWS star rating for the product.
Best available in data visualizing tool.
Scalable platform with a straightforward initial setup process
What is our primary use case?
What is most valuable?
Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards. It stands out in handling and utilizing data compared to other products like Oracle BI.
What needs improvement?
There should be stronger data modules for the platform.
For how long have I used the solution?
We have been using Tableau for the past one and a half years.
What do I think about the stability of the solution?
The platform is relatively stable. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is highly scalable. I have five clients, and the total number of users across all clients is around 300 to 400. I rate its scalability an eight out of ten.
How are customer service and support?
The platform's technical support services require improvement. There should be enough support during the deployment.
How would you rate customer service and support?
Neutral
How was the initial setup?
The platform is deployed on the cloud and on-premises. Its initial setup is straightforward. It took about an hour or two to deploy. I rate the setup process as a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing of Tableau should be better to remain competitive in the market, especially when compared to alternatives like Power BI. By adjusting the pricing, it can appeal to a broader range of markets and attract more customers.
What other advice do I have?
I rate the platform an eight out of ten.
Provides good scalability, but it could be better in terms of readability
What is our primary use case?
We use Tableau for the dashboard features. It helps us with the global planning of our business.
What is most valuable?
The product has the best features for analytical views and filters. Its integration with Jira helps us prepare intuitive dashboards with filters to share different details of broad-scale planning for a quarter or a year of our business.
What needs improvement?
The product’s router could be better in terms of readability. When we put more information on a single screen, it gets compressed and superimposed in many places while scrolling. It could be improved.
For how long have I used the solution?
We are using the beta version of Tableau.
What do I think about the stability of the solution?
I rate the product’s stability seven or eight out of ten. I have never seen it crash.
What do I think about the scalability of the solution?
The product’s scalability is good; I rate it a seven or eight out of ten. I have seen many people concurrently using it.
How was the initial setup?
The product is deployed on the cloud. I rate its initial setup process a five or six out of ten. It is difficult because it has complex documentation, and I am still learning it. A team is involved in the implementation. It takes three hours to complete the process.
What other advice do I have?
I advise others to opt for a POC and proceed with the product. I rate it a seven out of ten.
Best Visualization Tool for Business
Calulation are quite complex sometime, can be hard for new person.
Very useful tool
An easy-to-deploy tool that performs well and enables users to create visualizations easily
What is most valuable?
The product’s performance is better than other tools. The working speed is good. Creating visualization on Tableau is somewhat easier than other tools.
What needs improvement?
The product has some limitations. Creating empty extracts is not easy. We faced some issues in the initial phase. Creating extracts side by side with multiple lines is not possible in Tableau. This feature is available in Power BI.
If we want to make any changes to the server, we must have the Administrator role. The product should also allow users with Explorer roles to make these changes.
For how long have I used the solution?
I have been using the solution for the past three and a half years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. Around 50 people are using the product in our organization. Everyone knows about the product. We have around seven administrators. The number of administrators varies based on the project and tasks.
How are customer service and support?
The technical support is good. I raise a ticket in Tableau Community if I get stuck at any point. I can get the solution easily from the community.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I am also using QuickSight. When we create multiple visualizations and multiple sections using Tableau’s dashboard, the way of executing the visualization is quicker in Tableau compared to other tools. We can pull millions of data and create millions of tables. Apart from the performance issue, compared to other tools, the product provides the best and most advanced features.
How was the initial setup?
The initial setup is easy. The time taken for deployment depends upon the data, the visualization, the types of reports, and the number of cards.
What other advice do I have?
We are also learning to use other tools. It is beneficial to learn Tableau. It will help us in the future. Overall, I rate the solution a ten out of ten.