Tableau+ | Salesforce
Salesforce, Inc.External reviews
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Relatively easy to learn solution balanced with enough complexity for customization.
What do you like best about the product?
Love the ability to easily join data sources and blend - we are big SFDC users, but like most companies, we have important data like sales quota ramps, start/promotion dates, product usage data etc. that lives outside of SFDC. You don't need to know how to data-warehouse, and can use Tableau to create custom data sources with scheduled refreshes. I also love how easy it is to build some complex calculations that just aren't feasible in other solutions. Lastly, the best thing about Tableau is the community - some of the brightest people in the business collaborating to find great solutions to tough problems that sometimes aren't solved by the product as-is.
What do you dislike about the product?
It can be tough to pinpoint what is causing certain reports or visualizations to run slower than others. Most of the times it's the size of the underlying data source, but in addition the number of queries and tables/charts you are building into a visualization adds to that lag time. I'd also like a better way to drill down on certain charts or tables - currently I use workarounds with hidden tables which populate if a certain part of a chart is selected for example. The reason for doing this is because some of our SFDC tables have hundreds of columns and clicking to see the underlying data takes forever. I'd like a better way to select the specific columns I want to serve up in a drill-down window and have that functionality built into a visualization. Lastly, working with dates in Tableau can be a bit tricky, especially when you want to do any sort of trended weekly analysis over multiple years. There are workarounds for this, but definitely would like to see some improvement in the product in this area in general.
What problems is the product solving and how is that benefiting you?
Initially, mostly sales and marketing intelligence, but that has evolved into a full 360 degree view of our business which includes things like product usage and customer firmographic data. What products do we sell well now? Who should our ideal customer profile be? What are signs of a customer who is at risk to churn?
Using Tableau we have been able to combine our SFDC Opportunity and Account data with our back-end customer usage data. We've also been able to use cohort analyses to figure out what our average ramp time is for a new sales rep.
Using Tableau we have been able to combine our SFDC Opportunity and Account data with our back-end customer usage data. We've also been able to use cohort analyses to figure out what our average ramp time is for a new sales rep.
Recommendations to others considering the product:
Make sure you have clearly defined who needs licenses and who does not. Tableau Server works best when you can share content with people in their web application. Also, Tableau uses an in-memory database to get good performance, and needs more CPUs to service multiple concurrent users, so if you are skimping on memory vs. their recommended specs you are not going to have a good experience. Carefully read their tech specs for production vs. prototyping/trialing:
https://onlinehelp.tableau.com/current/server/en-us/server_hardware_min.htm
http://www.tableau.com/products/techspecs#server
https://onlinehelp.tableau.com/current/server/en-us/server_hardware_min.htm
http://www.tableau.com/products/techspecs#server
Overall Tableau is solid
What do you like best about the product?
I really like that tableau is able to connect to many different platforms. it helps that some of my data is in excel in sql
What do you dislike about the product?
I hate that it does not have auto-saving features. I lose data all the time because my computer or tableau crashes and there is no way to restore any of it
What problems is the product solving and how is that benefiting you?
I am solving for HR BPs at my company by pulling together data
Tableau Server Review
What do you like best about the product?
Scalability, Sharing features, Data Discovery
What do you dislike about the product?
Licensing mode for users that only need capabilities
What problems is the product solving and how is that benefiting you?
Sales Analytics
fast vis, but limited build in
What do you like best about the product?
visualize your data in secs
friendly functionality to developer and user
plenty of build in
friendly functionality to developer and user
plenty of build in
What do you dislike about the product?
still limited when comes to certain webapp feature
i.e. customize map
customize chart
calculation limitation - huge amount
i.e. customize map
customize chart
calculation limitation - huge amount
What problems is the product solving and how is that benefiting you?
data analysis - fast, fast, fast vis
Recommendations to others considering the product:
most popular bi tool if you need fast vis and easy use
Tableau desktop easy and user friendly
What do you like best about the product?
I like how easy it is to use. You can learn it by yourself.
What do you dislike about the product?
The colours used in the front end but you get used to it.
What problems is the product solving and how is that benefiting you?
Our clients can use now our databases in a self service mode.
Powerful tool for self service BI
What do you like best about the product?
- Connectivity to multiple data sources
- Powerful visualizations
- Story boarding and Dash boarding functionalities
- Powerful visualizations
- Story boarding and Dash boarding functionalities
What do you dislike about the product?
- No SDK component to add additional charts
- High price for implementing Tableau Server
- No free version desktop version
- High price for implementing Tableau Server
- No free version desktop version
What problems is the product solving and how is that benefiting you?
- Self Service BI
- Data Discovery
- Analytics
- Data Discovery
- Analytics
Recommendations to others considering the product:
- Wonderful tool
- Powerful functionalities
- Good for data discovery
- Powerful functionalities
- Good for data discovery
A powerfull and complex tool
What do you like best about the product?
The visuals are excellent. Very crisp, clean, and modern. Once the report is built, I like that it can be imbedded to your website.
What do you dislike about the product?
Building the report is often very time consuming and frustrating. When connecting to a data warehouse the dates can't be edited using a filter like when connecting to other data sources. Also, there are ways of creating custom color templates, but this requires some HTML coding. Instead of just saving a color palette.
What problems is the product solving and how is that benefiting you?
Creating reports that are scalable for many different users that come from many different technical backgrounds. We have been able to create custom reports that have modern visuals that are user friendly and easy to perceive action along with creating reports that the objects adjust easily.
Recommendations to others considering the product:
Make it easier for first time users to connect to data and build their 1st report. It is far above other software out there, but for the price I think the learning curve may scare a lot of people. It would be nice to have a quick report feature that allows you to build common reports similar to those in excel without having to know in-depth know of Tableau. I believe that is what gets people hooked and wanting to know more. Also, the performance on rather large data sets can often take a while to load hindering people from using it the way it is intended.
Healthcare & Life Scienes Utilization of Wave Analytics
What do you like best about the product?
Quick and efficient deployment. We were/are able to quickly deploy analytics to our mobile users and have actionable intelligence.
What do you dislike about the product?
Extra processes/add-ons to explore JSON code and modify data sets. A bit detailed/technical to modify JSON and/or update data sets once created.
What problems is the product solving and how is that benefiting you?
Mobilizing analytics and enabling actionable interactive Business Intelligence
Recommendations to others considering the product:
Highly recommended
Thoughts on Tableau
What do you like best about the product?
Quite a few functionalities, ability to customize, usefulness of metrics
What do you dislike about the product?
Not intuitive, not easily reprogrammable
What problems is the product solving and how is that benefiting you?
Tracking metrics and enabling recognition between top and poor performance
Tableau
What do you like best about the product?
I like the flexibility and customizations it has to offer.
What do you dislike about the product?
I am pretty new to the product so I haven't found anything that I dislike about it.
What problems is the product solving and how is that benefiting you?
We provide data to our members through Tableau and the platform is much more dynamic than what we used to offer our members.
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