Tableau+ | Salesforce
Salesforce, Inc.External reviews
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Good software to reveal insights
What do you like best about the product?
This software allows me to interpret data and reveal visual insights. It has many features to make queries and manage a database.
What do you dislike about the product?
The step curve. It takes a while to understand all the features if you want to learn by yourself.
What problems is the product solving and how is that benefiting you?
The clients are happy to understand complex data in a visual manner.
Easy way to analyse your data
What do you like best about the product?
Tableau is a great solution if you are trying o find a tool which help you to create analysis and dashboards with a huge amount of data.
The licence cost is expensive but it worth!
The licence cost is expensive but it worth!
What do you dislike about the product?
The cost is the cons of this product. However, the cost vs benefit worth!
What problems is the product solving and how is that benefiting you?
All project analysis are made using Tableau Server!
It is an amazing way to share information across all company.
It is an amazing way to share information across all company.
Tableau BI
What do you like best about the product?
Tableau is very accessible to users of all skill sets
What do you dislike about the product?
Tableau is not strong at joining disparate data
What problems is the product solving and how is that benefiting you?
BI reporting for account managers
Good results
What do you like best about the product?
The interface is daunting but once you get the hang of it, it is a great software to use
What do you dislike about the product?
Steep learning curve, but easy once you get there
What problems is the product solving and how is that benefiting you?
Good visualization of a lot of data
Great Analytical tool
What do you like best about the product?
Great analytical tool that helps in management of data and report generation .
What do you dislike about the product?
Nothing so far, expect the fact that generating the report is little confusing at times
What problems is the product solving and how is that benefiting you?
Data management and single view of the reports
Nice dashboards for easy data analysis
What do you like best about the product?
You can have almost unlimited data cuts and views of your dataset, presented in an easy to digest way. It's a great tool for exploring your data without having to chart yourself. You save a ton of time, and can also use this to delivery data worksheets to clients. Win-win!
What do you dislike about the product?
Tableau can be a bit slow, and also while fairly intuitive, took a bit of time for onboarding.
What problems is the product solving and how is that benefiting you?
I use tableau for analyzing the data my company collects, and then use that towards presentations for clients. I have been able to do data cuts that I wouldn't have thought of or thought to look into - and thereby got some interesting results for client deliverables!
Recommendations to others considering the product:
a great jumping off point for surface-level analysis
Salesforce Analytics
What do you like best about the product?
The software is easy to use and helps with tracking phone calls.
What do you dislike about the product?
Sometimes it takes a couple of minutes to load myschedule.
What problems is the product solving and how is that benefiting you?
Salesforce Analytics provides many business benefits because it helps with daily workflow of outbound and inbound phone calls.
Easy and Fast when you needed the most!
What do you like best about the product?
I like the CTI integration to when a customer calls, makes it quick and easier for the case creation and resolution for the customer.
What do you dislike about the product?
I dislike that it logs you out due to inactivity after a couple of minutes, I don't see the option to change that.
What problems is the product solving and how is that benefiting you?
Benefits the case creation, makes quick and easy!
Dynamic and user friendly way to analyze data and operationalize analyses
What do you like best about the product?
Tableau is powerful in cutting data many different ways. There are also a lot of built in calculation functions that enables calculations like "YoY, MoM, Percent difference, cumulative". These are things we would've need another layer of query or data processing otherwise. The visualization component is also great and intuitive to use.
What do you dislike about the product?
Tableau can be a sluggish once we get into order of billions of records. There might be better ways or more efficient data processing best practices that we are not using, so I'm also keeping an open mind about that. It can also take a little bit to get used to pivoting data in Tableau and working with the labels and coloring display of it.
What problems is the product solving and how is that benefiting you?
We've used Tableau to dissect user level data which has tons of permutations and combinations of ways to do. Tableau really enables us to do those very quickly and extract insights. We've also been able to set up automated dashboards that updates KPIs on a daily basis. This saves a lot of time on our team and increases internal efficiency.
Recommendations to others considering the product:
Tableau is a great tool to help you visualize and dissect complicated data set. It can also easily connect with your data pipeline (we use SQL) to automate reports or KPI calculation. Your end users can then easily access the charts and dashboards via web link (may need Tableau server). If you have super large data sets (i.e., more than billions of records, you might want to consult with their support team on best practices around that.
Good Visualization Alternative
What do you like best about the product?
Once you get used to it, setting up reports and charts is easy and can look very good.
What do you dislike about the product?
The learning curve takes a little time and being used to Microsoft tools is a disadvatage because this tool works very differently in some aspects.
What problems is the product solving and how is that benefiting you?
We track customer metrics and call center contacts through this tool. We identify problem areas and track reductions based on projects implemented over time.
Recommendations to others considering the product:
Tableau is a great tool to have in your arsenal. It works well with excel. It can easily be linked and automated with databases such as Teradata.
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