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Tableau+ | Salesforce

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews
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  • 3 star
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External reviews

3,400 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer1601535

Provides analytics and simple reporting with data cleaning

  • April 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

There are many use cases and many projects. I have done level cost-based analysis and forecasting. I have also created one dashboard for their risk measurement.

What is most valuable?

The most valuable feature is the analytics part. You can use simple reporting by using the analytics by businesses and stakeholders, giving insight into that particular information. It also has data cleaning. It saved a lot of time for the application.

What needs improvement?

Every time, they create a new version of Tableau. We need to update that version and create a new EXE file. Any visualization tool should have one particular application that only needs to be updated rather than creating version one, like 2024.1.2. You can see many versions in Tableau. We are using this number of versions only because of the latest update. Having the latest update in the same application rather than creating multiple versions would be good.

Some features are not enabled in Tableau. We can use the measure or Python to use that. Every company or every person has its own requirement in Tableau. Suppose I am using an in-date format. I'm extracting data from my data source in some other format. At the same time, businesses want to view this information in different formats. I have to customize the data format. If possible, you and your team can work on the date format in the world. There are multiple data formats or data get views available in the report. You can also accommodate in the gate feature.

For how long have I used the solution?

I have been using Tableau for almost five to six years.

What do I think about the scalability of the solution?

Tableau is scalable software. Almost 500 people within my department are using this solution.

How are customer service and support?

During COVID-19, I had a few issues. Our support team didn't support it. We requested to the Tableau team, and that person helped us. Sometimes, they have a good way. They have excellent knowledge, but sometimes, when you provide your source to a third party, they don't support us technically.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of desktop application is straightforward. We can also creat,e athe project and tha e end user can also create their own project, and later on, if needed, the support team can help us with that.

It takes ten working days minimum to complete creating dashboard and setup server. We are using dev and production environment. Some are also using a testing environment based on their requirement and discussion with the business.

Multiple team is responsible for their activities. At least five to six people are required for deployment because someone is creating a dashboard and some person has their knowledge at server level. Also, some person needs to have their permission management.

Which other solutions did I evaluate?

I was not able to connect Tableau with SharePoint online. Microsoft Power BI can be connected with SharePoint easily online. It has many more facilities than the Tableau application.

What other advice do I have?

The daily reporting or data analysis has seen many improvements with Tableau. We can manage the users accordingly while doing the drag-and-drop interface for that application. I can do Python and use Python Tableau language, which creates a lot of differences.

I have never faced any issues with data integration. Before COVID era, I was using SAP HANA. I could use it very frequently and use the data set accordingly.

I have never faced any such issues. It is a very good application. There are many more application which are also very good and very user friendly, but Tableau is also one of them. We have a direct live collection. Even business users share experience while connecting the live. They feel some hindrance while using this application when they refer us or when they filter the data. You can see the delay response in the page.

Tableau is a good application. I created any dashboard for the business, and business want to view their information. They like that application, and they are able to on this side, what purpose they wanted to develop this dashboard.

I recommend Tableau. There are many BI application. Tableau is one of them, as I I use it.

If the user want to view information, it would be go with their line. It is simple to understand, and take decision based on their information. It would be very good to have on comparison heat map or the pie chart.

Overall, I rate the solution a nine out of ten.


    Sanjiv Dogra

Provides impressive dashboards and customized reports

  • April 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

My team is working with Tableau to give presentations, create dashboards, and fetch reports from the system.

What is most valuable?

Tableau is a fantastic tool that provides impressive dashboards and customized reports.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

My team has been using Tableau for the last eight to nine months.

Which solution did I use previously and why did I switch?

Earlier, we were using only Power BI, which had certain limitations. We could not go beyond the maximum output we had expected. We observed multiple facilities or benefits after buying Tableau. The dashboards are getting more presentable, and we are getting customized reports. Things are in place after getting Tableau into our systems. We are getting appropriate dashboards and reporting with the solution.

How was the initial setup?

Tools like Tableau are not cloud-native services of the cloud and the cloud environment. So, it is very difficult to secure things, move to the cloud, and deploy things onto the cloud. Setting up Tableau on the cloud requires a different skill set because the cloud is a different environment altogether, and data center technologies are something else. Although it's more or less the same, people are unfamiliar with the cloud these days.

What about the implementation team?

Once the environment was set up, it hardly took a week to configure everything in the cloud environment. The team concerned worked with system integrators, who successfully set up everything. We are working seamlessly, and there are no problems as of now.

What's my experience with pricing, setup cost, and licensing?

Tableau is an expensive solution compared to Power BI. We have paid the upfront cost for Tableau, which is 40% more expensive than Power BI.

What other advice do I have?

We realized the benefits of Tableau within a month or so. We got the appropriate skill set to work on the solution directly and got fantastic outputs after deploying it in our systems.

We are working with the government directly. The government has observed that the tool is fantastic. The tool has multiple features, and they are getting the desired output. We are still exploring how many other features and functionalities of Tableau we can use.

We are still trying to integrate Tableau with other platforms to exploit the maximum potential of the portals, services, or software. We are still exploring those opportunities. We have integrated the solution with different schemes and applications, and it works seamlessly.

We are still discovering how many other platforms can be integrated with Tableau. As of now, we haven't faced any issues. We may face some challenges because we are currently trying to integrate it with the SAP environment.

I strongly recommend Tableau to other users because it is a fantastic tool that provides impressive dashboards and customized reports.

Overall, I rate the solution ten out of ten.


    Harold S.

Recommendations for Salesforce

  • April 24, 2024
  • Review provided by G2

What do you like best about the product?
Its easy to change the tagging and we can save all the article that we are using in our daily basis .
What do you dislike about the product?
Theres always a system downtime and it takes time for them to update the Knowledge Base . We are hoping that the engineering team should do something about the system issue because our scorecard is connected to our tagging in salesforce , so if theres a system issue most of the time theres a descrepancy in our scorecard . The Knowledge base or Article is our guide in our work however theres a lot of scenario that if theres a new update and we are always using slack to share the new update instead of updating the article itself , so we need to search in slack the workflow that we need to do instead of following the article in salesforce .
What problems is the product solving and how is that benefiting you?
Salesforce is the tool that guiding us in our job everyday . Salesfocre is like our bible that we must open and follow everytime we are assisting our customer


    Devyani G.

Go to platform for analytics and analyzing all your performance and productivity data.

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use and understanding the data
What do you dislike about the product?
It can expand the data more for a more transparent understanding.
What problems is the product solving and how is that benefiting you?
Tableau gives me an idea on what to prioritise based on the performance metrics and account activity.


    Amisha S.

"Best data visualization tool"

  • April 21, 2024
  • Review provided by G2

What do you like best about the product?
- Tableau is so user friendly and efficient for creating impactful data visualizations.
- The drag and drop process simplifies the process of building visuals.
- The ability to connect with multiple data source such as Big query and Googlesheet is incredibly valuable.
- It is able to deal with large datasets.
- The interactive dashboard and visualisation feature make it easier for team members to explore the data.
What do you dislike about the product?
Except the complex pricing model there is no dislikes .
What problems is the product solving and how is that benefiting you?
- The reports and dashboards helps clients to make decision quickly and the support from the tableau community and customer service adds another level of value by providing resources and assistance when needed.
- It has almost nil traininig cost.
- The most important thing the way Tableau handles the large amount of data no one can do.


    Management Consulting

Best assistance I have ever got from software !

  • April 21, 2024
  • Review provided by G2

What do you like best about the product?
It's ease of use and interoperability is the best thing that is driving me to use this software . It's integration with Microsoft Excel has made my life easier
What do you dislike about the product?
I have used both power BI and tableau and sometimes task automation seems lot easier in power BI than in tableau. Tasks such as dynamic tables and feedforward tasks are easier to automate in power BI but having said this Tableau has speed in other general operations
What problems is the product solving and how is that benefiting you?
Our institute has been consulting many hospitals for improving their operations and using tableau I have worked on various predictive analysis projects. Now we are also working on client specific solutions to provide clean data or synthetic data using gen Ai and Tableau


    Amit K.

Useful tool for Reporting and Data Analytics

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
Capability to handle large amount of data, user interface, ease of integration through multiple sources, ease of implementation and Natural Language methodologies.
What do you dislike about the product?
The tool is not freely available, you need to purchase its license.
What problems is the product solving and how is that benefiting you?
Tableau has replaced excel from my daily routine. It has been able to handle a large amount of data which can be fetched from multiple sources. Data cleaning and creating multiple insights about the project has helped me analyse the data in a much better way. It has also given me a perspective of which parameters are important and need to be captured during survey or when the customers are filling their details.
Overall, it has helped in desiging reports and dashboards, which can be shared with C-level executives. These reports help in decision making process as it is data-driven. Tableau has also helped in providing critical insights to support the marketing strategies and focus on key areas which require further improvements.


    Cathy G.

'Tableau let's me Research, Explore and Visualize Data, Deliver Insights that Transform Systems'

  • April 11, 2024
  • Review provided by G2

What do you like best about the product?
Its a really powerful Data exploration, analytics and visualization solution that is key in positively transforming systems. Its key in my research undertakings geared to source insights that help improve business processes. It's empowering.
What do you dislike about the product?
Some downsides I've seen include challenges where complex data sets are involved. Sometimes requires more time and training to get over. Its also got a complex licencing model.
What problems is the product solving and how is that benefiting you?
Its key in my research, key in data exploration, preparation, analysis and presentation. Let's me stay well informed, insightful and able to deliver insight that transform, affect decisions positively, inspire action, change systems.


    Marketing and Advertising

A lot of possibilities but slow

  • April 11, 2024
  • Review provided by G2

What do you like best about the product?
The amount of possibilities in visualization, like setting data labels from a different metric than the one shown, the fact that you can easily replicate dashboards and use same calculations
What do you dislike about the product?
it's very slow to update database and publish changes from the desktop app
What problems is the product solving and how is that benefiting you?
the possibility of managing large databases for multiple clients


    jeff m.

Unstressful analysation of data.

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
It provides quick analysis tool bar option, where we can easily calculate certain metrics and boost productivity.
It has so many data point connectors hence if we have data it simply connect to it for example nearly pixel perfect graphs.
It provides a great presentation features when socialising data visualisation to stakeholders hence giving chances of handling our activities.
What do you dislike about the product?
It has got much profit to us hence I don't have any dislike about it.
What problems is the product solving and how is that benefiting you?
Through its many data point connectors helps us in the analysis of data provided by the team members easily and faster.