As an administrator, I use the solution in my company to deal with customers' current deployments and help with the troubleshooting process in case of issues while keeping a check on the performance, like the coverage provided by the solution.
External reviews
External reviews are not included in the AWS star rating for the product.
Tableau Review
First shot is the best shot
Tableau report
It was great! However one issue happened in linking which took a week to get resolved.
Tableau : More than Visualisation Tool
2. Calculated fields. They are gamechanger.
3. Easily to download data and can be used as transformation tool
Unleashing Data Insights: A Comprehensive Review of Tableau
Business Analyst
Tableau is the best
A user-friendly tool for visualization
What is our primary use case?
How has it helped my organization?
Tableau is a good product for some of the projects my company has handled, and we have also used it as a visualization tool. Considering how certain products work for customers and how their businesses function, it is easy for my company to use Tableau in such environments as it is a user-friendly tool.
What is most valuable?
The most valuable features of the solution are the permission management and the user management.
What needs improvement?
With Tableau, the only downside stems from its prices, especially in the country where I reside, which is Sri Lanka. When my company reaches out to new customers with Tableau's new costs, we find ourselves at a disadvantage. The price is an area where improvements are required.
I think Tableau plans to release some AI-integrated features in 2024 for one of our company's clients we had initially. My company plans to use the AI-integrated version of the solution when it is released. AI is one of the best things that I was hoping to have on Tableau.
The only issue with the solution is with its prices at a regional level. Integration-wise, it is a good product. Tableau always provides support to users. Tableau should introduce some special pricing for its existing customers, and it should be possible for the partners and resellers to provide such special prices to customers.
For how long have I used the solution?
I have been using Tableau as an administrator in my company for four years. My company, which is in Sri Lanka, has a partnership with Tableau.
What do I think about the stability of the solution?
It is a stable solution. If the people who are working on the tool know about the product, then it's a stable solution. New people who have an understanding of the product can use its stable nature. Stability-wise, I rate the solution a nine out of ten. There is a possibility that the product crashes at times.
What do I think about the scalability of the solution?
The product offers scalability or scaling out options, but at the moment, there is no demand for the product from the customers, and nobody is getting it deployed. In general, though it is a scalable solution, no one prefers using the product presently. Recently, I have only done two deployments of the product for our company's customers. The people who use the product are not satisfied with it.
The product's clients are major banks and some other businesses operating in the financial sector, meaning all of the tool's customers run enterprise-sized companies.
How are customer service and support?
The solution's technical support was good. I rate the technical support an eight to nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase was not very easy as it was a little bit of a technical process about which I didn't have any experience. I rate the product's initial setup phase a six to seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process.
Most of the solutions I have deployed have been done on an on-premises model. For some new customers, my company has deployed the product on the cloud. If customers are okay with their budgeting part, I suggest they deploy the tool on the cloud.
For new users, our company can set up an environment. If the customer can provide an on-premises environment, we can set up Tableau in four to five hours. A single-node deployment takes around four to five hours, but if it is a marginal level of deployment, it might take a day or a day and a half.
When involved in the deployment, if there is some support from the customer's IT team, then only one person is required to take care of the deployment process.
What's my experience with pricing, setup cost, and licensing?
I rate the product price in the Indian region a seven to eight on a scale of one to ten, where one is a low price, and ten is a high price. For the other regions in the world, the price of the product might be average. The additional cost attached to the product crops up when users plan to use the product on an on-premises model.
What other advice do I have?
I recommend the product to those who plan to use it. Tableau is a good visualization tool for everyone, and it is also easy to learn, especially when compared with its competitors.
I rate the overall tool an eight to nine out of ten.