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monday service

monday.com

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External reviews

1,437 reviews
from and

External reviews are not included in the AWS star rating for the product.


    David B.

Not just a project management tool--it's a business operating system!

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
Collaboration, integrations with other tools, and setting up triggered reminders to stay on top of everything is super easy.
What do you dislike about the product?
The relatively new workspace layout is a little clunky, but nothing major.
What problems is the product solving and how is that benefiting you?
I manage meetings, organize frequently accessed content, keep track of to-dos, and do many other things with Monday.com. It makes me more effective as a manager and our company more effective as an org. It's saved us time and money and empowered us to keep focused on the most critical items.
Recommendations to others considering the product:
Don't think about Monday.com as purely a project management tool; that will limit the output/ROI you get from it. I would suggest thinking of it as more of a dashboard or home base, where you keep track of what is most important for you to get your job done.


    Aron B.

Monday.com is the real deal!

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
Monday.com's flexibility to adapt to each project is pretty amazing as well as its ease of use.
What do you dislike about the product?
We havent havent really found anything we truly dislike.
What problems is the product solving and how is that benefiting you?
We use Monday to track projects and keep all staff in the loop. So far we have used it large projects and it has worked really well. The benefit is it's better than spreadsheets but very user friendly.
Recommendations to others considering the product:
I would recommend anyone to at least give Monday a shot for tracking of projects and tasks. It's worked really well for us.


    Anedra J.

Keeps me on track and reporting tacitly to upper management.

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
I like best that it is so versatile. I can add comments, checklists and organize my boards as they make sense.
What do you dislike about the product?
The integration with Teams doesn't work for me because rarely are there "true" due dates. I would like to see things in teams that don't necessarily fit the way it is designed right now.
What problems is the product solving and how is that benefiting you?
I don't have to have separate conversations with my manager. He can always see where I am on a project as I check things off my list. As I complete items, I mark them done. Once a week, we have a team meeting and all 5 of us can report our last week and upcoming week in less than 30 minutes. It's a huge time saver!


    Ester D.

The best project management tool and customer service

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
Monday.com makes it very easy to manage projects, the best features for us are that you can assign team members to tasks, set deadlines and reminder emails, and break down main tasks into sub-tasks that helps to keep track.

The user interface is very easy and fun to use.

Their customer service is team is the best! They are quick to respond to any billing questions and very helpful! They also offer various packages to fit any need!
What do you dislike about the product?
The different packages are a little confusing.
What problems is the product solving and how is that benefiting you?
It makes it easier to communicate with the team, everything is visible for every team member. We save time and resources by keeping everything related to a project at the same spot.


    Computer Software

Using Monday for everything from project management to company operations is really awesome

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
The board automation is awesome. I have a lot of automation set up across Integromat/Zapier and Monday so that we have entire systems for internal and external services work seamlessly in monday.com.
What do you dislike about the product?
I want systematic backups/snapshots of my entire Monday workspace and integrations saved to my company google drive. I haven't seen this yet and really want it.
What problems is the product solving and how is that benefiting you?
Tracking product roadmap and status, organizing hiring priorities, identifying sales leads pipeline, and managing existing accounts. All of our org is in one place and we can clearly see so much about where we are and what we need to do. Slack integration for updates shows team transparency on major events/tasks being complete.
Recommendations to others considering the product:
Thank you for the cookie machine!


    Computer & Network Security

Excellent Organizational Tool

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
I wouldn't even call Monday.com a tool, it's the entire toolbox. We use this system for proposals, accounting, task accountability, HR needs, communication, project timelines, site rosters, scheduling meetings, and pretty much anything else we can think of.
What do you dislike about the product?
We'd love a more streamlined chat center to communicate with team members. Something like a "widget" option at the top of the board with a message board. Some features have bugs on mobile app, but overall the customer service is always quick to respond and rectify the issue.
What problems is the product solving and how is that benefiting you?
We've realized that transparency is key for the optimal workflow. Communication and organization are two of the many problems taken care of with Monday.com.


    Tom M.

Monday helps our team stay organized

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
I love that we can see progress of every project and we can see the team's progress as well.
What do you dislike about the product?
I am not a fan of the clutter that happens from old projects.
What problems is the product solving and how is that benefiting you?
My team has products that get released often. We need to keep track of product shots for our website and photos shoots for social media posts.
Recommendations to others considering the product:
I have been using Monday.com for all of our social media and standard media. We have products that we sell that we roll out with weekly content packages. Monday helps us to organize what we have accomplished in previous marketing pushes. It also helps us to keep track of projects, just so nothing falls through the cracks of a mountain of media.


    Anushka K.

Super organized for work

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
I really like the calendar view functions and that you can tag the organizer, add notes etc. It also has a nice filter and sort option.
What do you dislike about the product?
To be honest, there's not much I dislike about monday.com. We used to arrange our content calendar in an excel spreadsheet, but we found this works way better for our needs.
What problems is the product solving and how is that benefiting you?
There are no problems.
Recommendations to others considering the product:
Great organizational tool for any business or individual!


    Marco S.

Monday is great, helpful and friendly, has a lot of tools and features to improve team work

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
The friendly system and at the same time, all the complexity of work that you can do, also i don't use all the tools but Monday have a lot of them, like Kanban boards, teams communication, slack extensions, etc.
What do you dislike about the product?
Sometimes have weir bugs on graphics, needs more consistency and less experimentation in production haha,
What problems is the product solving and how is that benefiting you?
Backlogs of product, scrum track, product development, in general the organization do his daily operations with Monday
Recommendations to others considering the product:
Is nice to have experience with software and Agile methods, be patient and try any tool, sometimes Monday does not explain all the features, that's why is very useful to try and click to everything


    Joey N.

Monday.com does not give me the case of the Mondays

  • December 14, 2020
  • Review provided by G2

What do you like best about the product?
The best functions of Monday.com is the ability to export to Excel any of the Boards I create, so that a lot of the items I need to share with clients or internally can be done so via an export. The other thing I love is the automations, and the more they can allow us to customize or create, the better for work flow processes. Lastly, the email tracking attached to the pulse is another favorite.
What do you dislike about the product?
there isn't much I dislike, but this goes with any platform, is that new features tend to have bugs and haven't been QCed at times before launching. Like calendar functions in a pulse will not allow an option to calculate time allotted by business days, rather than whole calendar days. It still isn't clear what all the possibilities are for automations and where the limitations are, so it would be nice to have a master list without having to click on categories. The other thing would be nice is to have automations based on the emails that dump into the chat bubble to trigger items, so that emails can be the trigger for automations.
What problems is the product solving and how is that benefiting you?
Work flow, training, and email correspondence tracking. We also use this platform for management of candidates for new hires, and providing feedback from multiple interviewers. The benefits is that everything is logged and everything is centralized
Recommendations to others considering the product:
Knowledge of how Excel tables work is helpful in this platform