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Reviews from AWS customer

2 AWS reviews
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  • 2
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External reviews

1,343 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Avnish G.

Proactive Observability in your hands

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Helps reduce service restoring time and alert when there is issue in system or service
What do you dislike about the product?
Setting up agent and identify what to capture
What problems is the product solving and how is that benefiting you?
Help me proactively identify Infrastruce issues and API end point issues. Addtionaly monitor layers of applications for a business transaction using workflow


    Riyaz M.

Dynatrace has made troubleshooting and problem solving much easier with the Problems App

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
The Problems App is my personal favorite feature within Dynatrace, It may be very underrated but it is truly amazing and saves a lot of time when you are working on an issue. It provides a quick summary of the issue with the time when it occurred along with a link to the resources impacted so you can dig deeper. I have previously used other monitoring tools such as New Reclic or Wily Introscope but the experience with Dynatrace is so much better. Installation of the OneAgent is super easy and the navigation is very intutive. Customer support is always very resourceful and quick in their responses. We have been able to integrate Dynatrace with Cloud Foundry, GCP Compute Instances and Kubernetes very easily. In my role as a Support Engineer I use Dynatrace every day, either to monitor the Production environment using various Dashobards, triaging Production Issues using Problems App, adding and modifying Maintenance Windows to snooze alerts during Deployments.
What do you dislike about the product?
One of feature within Dynatrace that I have challenges with is the Alerting Profiles. It cannot exlude a single entity from a management zone from being picked up by the alerting profile, you will need to identify and include every single entity you need except the one you don't want which is tedious. I hope they can add feature which lets you select entities that you can exlude from alerting profiles.
What problems is the product solving and how is that benefiting you?
Dynatrace helps us solve various issues including service failure rate increase, response time slowness due to backend issues, infrastruture availability and website availibility using synthetic monitoring.


    rova c.

Easy Contextualized Analytics

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
userability
support from champions
different options
log management
What do you dislike about the product?
more features to observe security vulnerabilties
What problems is the product solving and how is that benefiting you?
implementation and integration of the new system for maximum observability


    Dana H.

It really does do it all.

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Distributed tracing and purepath logic
Customer experience and business events
What do you dislike about the product?
Frequent UI changes lead to occasionally confusing dev experience
What problems is the product solving and how is that benefiting you?
Dynatrace has now fully connected our front-ends (modern, cloud, serverless) to backends (on-prem) , removing previous siloes within the organization and giving people an appreciation for one another's place in the overall stack.


    David A.

Provides valuable insight into API infrastructure

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Provides good insight for flow between various apps
What do you dislike about the product?
Learning curve can be long. Configuration takes some expertise.
What problems is the product solving and how is that benefiting you?
Provides insight into performance, helps in troubleshooting issues and maintain stability


    Kevin D.

Dynatrace is good

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
The observability tools that are easy to integrate either agent or agentless
What do you dislike about the product?
Dynatrace ONE, limits on metric events, older features still not upgraded to settings 2.0/modern dynatrace
What problems is the product solving and how is that benefiting you?
General APM solution, outage prevention, remediation MTTR, increase in observablity best practices


    Financial Services

Great tool for all your observability needs

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Usability and insights into performance and availability of applications and infrastructure. Grail opens up so many more possibilities.
What do you dislike about the product?
New interface is a little less intuitive at times.
What problems is the product solving and how is that benefiting you?
Helps us keep a pulse on the availability and performance of all of our most critical applications


    arun v.

Amazing Conference

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Get to learn new features and new releases
What do you dislike about the product?
Dynatrce does advanced tracing, security and other features
What problems is the product solving and how is that benefiting you?
Its precenting outages, providing alerts , SLO, Reports, etc


    Consulting

Superior observability for the age of AI

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace's OneAgent offers a seamless roll-out across the entire IT portfolio, allowing for self-discovery of the estate. With the combination of the most recent pricing models, customers can embark on their observability journey at their pace.
What do you dislike about the product?
A lot of customers are still on Dynatrace managed - the upgrade path to bring them to Dynatrace SaaS is tricky. Investments are obviously on the SaaS product, so it would be advantegous for Dynatrace and their partners if the upgrade path was a better supported.
What problems is the product solving and how is that benefiting you?
As a service provider, Dynatrace's ease of implementation and wast offerings in the platform, ensures that we from a sales perspective always have a compelling business-oriented story to bring to our customer and prospects on how we in tandem with Dynatrace can help drive their business outcomes with confidence.
The consitent innovation across the platfom with few features, and feature refinement, demonstrate Dynatrace's commitment to innovation.


    Airlines/Aviation

DynaTrace is an incredibly powerful tool for developers

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that you are able to see deep insights into production transactions and issues. We're also able to analyze pod and application metrics easily. It has given us incredible insight into our application's availability and performance.
What do you dislike about the product?
The dashboards aren't used that much from a developer perspective, so they feel a bit pointless.
What problems is the product solving and how is that benefiting you?
We are able to detect problems incredibly quickly and solve issues in minutes.