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Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

1,343 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lorelei R.

Lots of features but lacks edge case support

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
I love all the unified approach to having everything in one place for observabiltiy
What do you dislike about the product?
I think there is some disconnect with some apps, like Alerts for example, really the UI caters to those who want Davis AI alerts but lacks support for folks that also want custom metrics and alerts
What problems is the product solving and how is that benefiting you?
They are solving bringing everything together in one place with AI to help you get to the root cause faster


    Tim D.

Best of breed observability product

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace has been a game changer for Observabiity in my organization. The innovative approach of Dynatrace takes with adding features is fantastic.
What do you dislike about the product?
There is no simple way to create custom alerts in Dynatrace.
What problems is the product solving and how is that benefiting you?
Dynatrace provides a single pane of glass to view all Observability (Logs, traces, metrics)


    Financial Services

Enabling Application monitoring

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
We have created custome dashboard for our application infrastroucture to monitor and enable custom alerts.
What do you dislike about the product?
I'm still exploring to enable batchjob monitoring and alerting and hopfully it will be resolved soon.
What problems is the product solving and how is that benefiting you?
Dynatrace have improved overall customer experiance, enabled our IT Ops to manage the application infrastructure effectively.


    Jennie T.

Dynatrace is my favorite toolbelt

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Visibility, ease of deployment, usabilily, ai supported.
What do you dislike about the product?
Can't monitor dynatrace with dynatrace, can't monitor services status.
What problems is the product solving and how is that benefiting you?
It has detected more than 90% of our issues without special configuration. The out of box features of industry leading.


    Adam S.

Dynatrace is a wonderful platform that expands our APM capabilities and drives innovation.

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a one stop shop for teams from many different areas and levels of our organization to understand the performance we provide to our internal and external customers.
What do you dislike about the product?
While there are a few areas I would improve in regards to the configurations. For the most part Dynatrace is super easy to deploy, even when extending it's capabilites.
What problems is the product solving and how is that benefiting you?
Dynatrace provides us a one stop location for our teams to understand not only their application, but also how they relate to other applications they interface with.


    Sarika B.

Innovation at its best

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Automation, scalability, monitoring and observability
What do you dislike about the product?
Dql is little tricy. Getting better with davis copilt
What problems is the product solving and how is that benefiting you?
Creating problem cards and attaching root cause to it. That is the best i like yo call out


    Ryan G.

Great to work with

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
ability for granular monitoring within the platform
What do you dislike about the product?
the lack of ability for metro2 parsing..
What problems is the product solving and how is that benefiting you?
within a production support role, we needed a robust option to monitor our platforms - Dynatrace provides this


    Leisure, Travel & Tourism

Dynatrace for incident Managment

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
The features it offers allow you to use it for different roles
What do you dislike about the product?
Hard to keep up all the features and when you should use it
What problems is the product solving and how is that benefiting you?
Alerting


    Mauro P.

Great experience and fast time to value

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
It allows to quickly gather a wide set of informations from the monitored technologies
What do you dislike about the product?
Support for OTel data could be improved, as of today there are still a lot of limitations
What problems is the product solving and how is that benefiting you?
Dynatrace allows to quickly pinpoint performance issues and incidente, allowing me to provide better consultancy services to my customers.


    Telecommunications

Dynatrace is exceptional

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Allows team to easily understand where issue are within a problem card. Helping reduce MTTR.
What do you dislike about the product?
It is a bit difficult to easily create an alert that can page a particular team.
What problems is the product solving and how is that benefiting you?
Easily pinpoint where problems are in an increasingly complex environment, which helps reduce MTTR.