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My experience as a Dynatrace Partner
What do you like best about the product?
Dynatrace offers a great platform for combined observability and visibility for my infrastructure, apps and services. It offers a big variety of features, that are easy to integrate and install.
What do you dislike about the product?
Dynatrace has a big learning curve. Most things are user friendly but require a lot of reading to get used to. Also at times the customer support at tickets is a bit too slow
What problems is the product solving and how is that benefiting you?
Dynatrace helps to combine all observability tools in one platform. There is no need to have many different platforms, views logs and alerts on different platforms, you can see everything in the Dynatrace tenant and its dashboards.
Really great tool for system stats monitoring
What do you like best about the product?
Get pure path to find the cause of system slowness.
What do you dislike about the product?
Make system slower at times due to lot of logger.
What problems is the product solving and how is that benefiting you?
Application monitoring to find the system slowness and requests taking more time to serve.
Has improved how we assess and optimize operational efficiency
What is our primary use case?
What is most valuable?
Could you mention some advantages of this product?
What needs improvement?
Some new features could be added to Dynatrace to make it better. Can you mention some examples of what new functions can be added to Dynatrace to make it better?
What was my experience with deployment of the solution?
What about maintenance? Is it easy to support and maintain the product?
What do I think about the stability of the solution?
What about the stability of Dynatrace? Do you think the solution is very stable, or maybe you see some glitches or latency issues sometimes?
What do I think about the scalability of the solution?
What about the scalability of Dynatrace? Do you think the solution is scalable or maybe there are some limitations on the scalability part?
How are customer service and support?
What rating would you give to technical support from Dynatrace? 1 is bad support, 10 is very good support?
How would you rate customer service and support?
Positive
How was the initial setup?
What about installation? Is it easy to install, or can installation be difficult?
What was our ROI?
Does the solution save you time and money? Is it effective for time and money or not effective?
What's my experience with pricing, setup cost, and licensing?
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it? Is price the main problem or do you have some other problems with the product?
What other advice do I have?
Buenos días. I apologize for interrupting. This position is for an IT Project Manager. As for this review, we will publish it on the website on peerspot.com in written or audio formats. If you want to stay anonymous, your name will not appear with the review. You will get notifications and the use of the review is subject to PeerSpot's terms of use. You can access it at peerspot.com/tos. We can send you an email with all of this if you want to. The reviewer gave this solution a rating of nine out of ten.
Integration empowers detailed reporting and automated alert management
What is our primary use case?
We decided to integrate Dynatrace primarily to monitor the availability and latency of our applications. We have a significant number of applications, and we needed a system that could manage their availability. Previously, we lacked evidence to show whether an application was available when a customer raised an issue. With Dynatrace, we can verify this information, even after a month.
What is most valuable?
Dynatrace offers exceptional features compared to other monitoring tools. It allows the creation of different dashboards related to application availability and server latency. The integration with Power BI for generating detailed reports is a standout feature. Furthermore, the automation of alert management, which integrates with ticketing systems to automatically raise and assign tickets, is a significant advantage over tools like Centreon. Dynatrace also integrates with AI tools to generate business reports.
What needs improvement?
When making comparisons with other tools, Dynatrace stands out, but it is a bit complex to understand and implement on servers. There are occasional issues with language and text, which can be frustrating. Despite this, it remains superior to Centreon.
For how long have I used the solution?
I started using Dynatrace six months ago.
What do I think about the stability of the solution?
There have been no stability issues with Dynatrace. It is well-maintained and, being supported by cloud infrastructure, we have experienced no interruptions.
What do I think about the scalability of the solution?
We have faced no scalability or reliability issues with Dynatrace. Everything functions smoothly.
How are customer service and support?
The technical support from Dynatrace is excellent. Recently, we had an issue, and the support team resolved it within 20 to 25 minutes. Their support is very fast and effective.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, I used Icinga and Centreon. Compared to these, Dynatrace remains the top priority. Its features surpass the typical expectations for monitoring tools.
What about the implementation team?
The implementation of Dynatrace was handled by a different team, so I don't have insights into their process.
What was our ROI?
The integration of Dynatrace has allowed us to monitor application stability and create business reports. However, I haven't quantified the ROI.
What's my experience with pricing, setup cost, and licensing?
Dynatrace is known to be costly, which delayed its integration into our system. However, the advanced features it provides are unmatched, making it a valuable investment for organizations with a higher budget.
What other advice do I have?
I highly recommend Dynatrace for organizations with a significant budget because it decreases resource costs and manpower. It is a versatile tool for IT organizations, providing features that are beneficial for comprehensive application monitoring. I rate Dynatrace a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
I've seen a few tools but Dynatrace is a keeper!
What do you like best about the product?
The technology stack they support and the insights you get out of them
What do you dislike about the product?
The fact that in quite some cases the documentation isn't up to date whih leads up to unessary support tickets.
What problems is the product solving and how is that benefiting you?
In general the MTTR is far lower then before. This helps us to keep incident cost lower then before. Furhtermore we use it troughout DTAP and try to identify issues as early as possible.
Best tool for Operations and Alerts
What do you like best about the product?
In my organization dynatrace is basically used for creating dashboards,creating alerts and is best tool in terms of operations.
What do you dislike about the product?
So far i dont see any drawback with dynatrace
What problems is the product solving and how is that benefiting you?
Mainly we use dynatrace for creating dashboards from logs and creating alerts which will benefit whenever an issue or error occurs
Monitoring made easier
What do you like best about the product?
The GUI is very user friendly when it comes to dashboards monitoring.
What do you dislike about the product?
The queries are so hard to understand and seem almost counter-intuitive at times. You can't customize metric consumption easily.
What problems is the product solving and how is that benefiting you?
Having a platform where the whole tech department can use to observe problems and dashboards.
Dynatrace for devops
What do you like best about the product?
It has many tools that can be used for monitoring and observability
What do you dislike about the product?
Sometimes it gets overwhelming and complicated especially when creating dashboards
What problems is the product solving and how is that benefiting you?
That it consolidated all the logs from different cloud platforms and resources into one place
great monitoring observability tool
What do you like best about the product?
ease of use
frequency of use
number of features
frequency of use
number of features
What do you dislike about the product?
implementation will require more assistance with
What problems is the product solving and how is that benefiting you?
app security
Full Stack Observability at its best
What do you like best about the product?
Alerting and dashboarding ease, out of the box service level Analysis.
What do you dislike about the product?
Front end monitoring and alerting. API level alerting at this point is tough.
What problems is the product solving and how is that benefiting you?
One of the biggest problems Dynatrace solved is the MTTR. The out the box problem creation is great. It drills down to the root cause.
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