With Dynatrace, my company pretty much utilizes it to try and catch performance issues before certain issues get created on our online banking platforms, as well as for technical performance issues in our internal systems and to make sure that our users get the best experience. The aforementioned details consist of three use cases. Obviously, my company stopped using some of Dynatrace's features since we started getting a few issues as certain services have gone down or been degraded. With Dynatrace, my company receives pop-ups on our site in terms of an alert to which we can react if needed, and it helps us minimize any negative impact on our clients or business stakeholders.
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Monitor, Analyse and keep your application secure with Dynatrace
What do you like best about the product?
The best part is we can easily integrate it with other testing tools. Dynatrace's Davis AI and user friendly interface helps us to keenly measure the performance of our applications. With the help of custom made dashboards we can easily montior the behaviour of our application. The system alerts us in advance, whenever it suspects any external threat to our applications, which helps us to mitigate the problem at the earliest. The support team is very approachable and helpful in resolving our queries.
What do you dislike about the product?
There is nothing much we dislike about Dynatrace.
Couple of suggestions - 1 - The pricing can be more competitive. 2 - Set up and configuration time needs to be reduced.
Our application security team use Dynatrace on daily basis and all the other features and functionalities are commendable.
Couple of suggestions - 1 - The pricing can be more competitive. 2 - Set up and configuration time needs to be reduced.
Our application security team use Dynatrace on daily basis and all the other features and functionalities are commendable.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us to keenly monitor the performance of our application and track traffic which helps us to understand the behavior of our audience and provide them more better user experience. The custom made dashboard provides all the required information at one place which helps us to make calculative decisions. It takes us to root cause of the problem which helps us to easily fix and mitigate the issue. The real time and powerful insights has really helped us to predict and avoid every possible problems related to performance of our application.
Back end Monitoring
What do you like best about the product?
Root cause analysis and monitoring features
What do you dislike about the product?
Dashboards, reporting and history tracking
What problems is the product solving and how is that benefiting you?
Root cause analysis which is helping impleminting the correct preventive actions
Excellence in reporting
What do you like best about the product?
One of the best things about Dynatrace is its comprehensive monitoring capabilities. It provides real-time visibility into application performance, infrastructure health, and user experience.
What do you dislike about the product?
Can't really think of anything negative about Dynatrace. It's a powerful tool for monitoring and optimizing performance. 😊
What problems is the product solving and how is that benefiting you?
Dynatrace solves the problem of effectively monitoring and optimizing the performance of applications and infrastructure. It helps identify issues, troubleshoot problems, and ensure smooth functionality for users.
Excellent tool that meets monitoring and observability requirement both
What do you like best about the product?
Multi dimention analytical view with traces is very nice feature to get more insight. CLient side metrics and traces is good help for developer fixing APM tool feedback.
What do you dislike about the product?
Unclear roadmap for migration from old to new UI
What problems is the product solving and how is that benefiting you?
Anomaly & Problem detection, creating dynamic baseline of traffic,response time & failure rate to notification deviation
Helpful but has room for improvements
What do you like best about the product?
Faster troubleshooting and debugging.
Dynamic logging and code visibility capabilities.
Dynamic logging and code visibility capabilities.
What do you dislike about the product?
Missing performance analysis
There are some bugs that cause our services to crash
Missing release notes on new versions of the nuget
There are some bugs that cause our services to crash
Missing release notes on new versions of the nuget
What problems is the product solving and how is that benefiting you?
Debugging distributed system in the cloud
Rookout has really proven to be a great tool for us in identifying the root casue application issue
What do you like best about the product?
The ease of use has been a great experience for us.
What do you dislike about the product?
The way users and their permissions are managed can be improved.
What problems is the product solving and how is that benefiting you?
Live application debugging
Efficient Use of time and resource to troubleshoot issues and client escalations
What do you like best about the product?
Breakpoints on live environment without impacting resources and clients
Ease of use , feels like you are debugging on your local machine .
Ease of use , feels like you are debugging on your local machine .
What do you dislike about the product?
breakpoints seems to be diffcult sometimes with compelx condition and variable not available in that method.
What problems is the product solving and how is that benefiting you?
with workforce spread across the global and our complex application debugging issues reported by analysts and clients consume lot of time ane resource. rookout has help reduce this a lot.
Easy way to debug
What do you like best about the product?
It provides an easy way to debug. And it is easy to integrate
What do you dislike about the product?
The plugin is not very good and hard to use
What problems is the product solving and how is that benefiting you?
Debugging in live environments
Rookout is a great service that helped me out of multiple binds
What do you like best about the product?
My team isn't really big on using logs, so being able to log values in real time is a real time saver. Whiel I usually work on the frontend side of things, having the ability to debug the backend live helps me navigate through contexts I usually lack.
What do you dislike about the product?
There are times the ability to detect the correct source code for an environment has been a pain. I wish this feature was given more attention.
What problems is the product solving and how is that benefiting you?
We tend not to use enough logs, especially not informative ones. Rookout lets us log in real time the values that matter.
A SaaS-based product with great technical support and easy setup phase
What is our primary use case?
What is most valuable?
With Dynatrace, I think I like its ability to dive deep down into each service and application at the code level. You can see Dynatrace interacting with other applications, so it gives you a good understanding of where things go wrong. I think it is just that Dynatrace gives you great observability on your platform.
What needs improvement?
With Dynatrace, there is nothing that I would like to see improved in the product right now. Dynatrace pretty much fits in and meets all the checkboxes or requirements of my company. I know that a new product from Dynatrace will be launched soon, and my company may plan to move to it, so I think all the requests from my company's end related to Dynatrace may actually get covered in the new product.
From an enhancement perspective, I would like Dynatrace to focus on areas related to cognitive AI since it can help its users better understand their problems. With AI-related enhancements in Dynatrace, I can talk to the tool in English. Instead of getting some codes from the tool, Dynatrace can tell me the problem in a normal and understandable English language. If I am not mistaken, the aforementioned AI-related area may actually be released in the new version of Dynatrace.
For how long have I used the solution?
I have been using Dynatrace since 2013, making it almost ten years.
What do I think about the stability of the solution?
It is a 100 percent stable solution.
What do I think about the scalability of the solution?
Dynatrace is a highly scalable product since it is a SaaS-based application. As it is a SaaS-based application, you can deploy ActiveGate wherever you need it or closest to your environment.
Though I cannot check the list of the users who use the solution and don't have access to see the number of old users, many people use the solution. It would be close to around 300 users presently who use Dynatrace.
How are customer service and support?
The solution's technical support is extremely good. If in our company, we are stuck with something, Dynatrace's technical support team is always quick to respond, and they always have answers to our questions.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with SolarWinds and Applications Manager from ManageEngine. I predominantly use Dynatrace.
The pros of Dynatrace are that you are able to drill down to see in-depth how your application is performing, how your host is performing, and how your business services are performing, right from the cloud level down to the codes. The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause.
How was the initial setup?
The initial setup of the product is a relatively easy process since it is a SaaS-based platform. Previously, with Dynatrace, my company had it deployed on an on-premises model. Currently, when my company deals with the setup processes of the product, it is really easy since you just install the agents on your server or on your hosts, after which the product starts to do what it needs to do, and then you can just create your dashboards and alert systems. If you understand the application, the setup phase is a really simple process.
The solution's deployment and maintenance processes are handled by a team consisting of four members for both South Africa and the UK, and they also readily function as a support team. In terms of deployment and product administration, you can know how to utilize the tool from a much broader base.
What other advice do I have?
Owing to the fact that Dynatrace is a SaaS-based product, there isn't much maintenance required. My company only subscribes to the services provided by the solution, and Dynatrace looks after the maintenance part, a major reason why only a small team is required to administer it.
I recommend Dynatrace to those who plan to use it since it is a Rolls Royce of monitoring tools with which you can't go wrong. Dynatrace gives you exactly what you want. There are no comparisons to Dynatrace with any other tool out there in the market.
Dynatrace is a brilliant product.
I rate the overall product a nine out of ten.
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