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1,344 reviews
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Enjoyable Experience
What do you like best about the product?
The fact you can find an issue on the site without churning through your code and logs. and the creation of dashboards for others that are less technically knowledgeable
What do you dislike about the product?
the slowness if searching over a larger timeframe.
What problems is the product solving and how is that benefiting you?
outages/500 errors/customer experience issues/performance issues.
Great Product
What do you like best about the product?
I think my favourite thing is the root cause analysts
What do you dislike about the product?
Dashboard could be brought in line with AppMon
What problems is the product solving and how is that benefiting you?
It has only been deployed to very small applications currently and we have not had any issues
DynaTrace Product Review
What do you like best about the product?
I love DynaTrace becomes it really allows you to see the numbers unlike any other software
What do you dislike about the product?
As of now I have no complaints about Dynatrace
What problems is the product solving and how is that benefiting you?
We use Dynatrace to track the analytics when running certain programs such as the speed and efficiency of applications
Dynatrt
What do you like best about the product?
The fact we can diagnose an issue with a couple clicks of the button
What do you dislike about the product?
At this moment in time, nothing. All works perfet
What problems is the product solving and how is that benefiting you?
Currently application overload and finding log files. Saving us tonnes of man hours finding the issue
Easy to setup
What do you like best about the product?
Easy to identify issues and point the right direction of the root cause
What do you dislike about the product?
It’s not always easy to find issue at code level
What problems is the product solving and how is that benefiting you?
Advanced awareness of outages, resolve before customers notify us
Easy to set up and use synthetic monitoring
What do you like best about the product?
Relatively simple to create and maintain synthetic montiors. Quite simple to pick up the basics of the system.
What do you dislike about the product?
Some synthetic monitors failed instantly with no page issues, but was difficult to figure out why they were failing.
What problems is the product solving and how is that benefiting you?
Site performance, page ability statistics. We had limited or no statistics previously.
Intuitive and comprehensive
What do you like best about the product?
The depth of information you get with extremely little setup time.
What do you dislike about the product?
The amount of information is quite overwhelming for a new system user. In the long term this is great as it’s exactly what is needed for issue handling, but more of a walk through approach to the various system areas would be nice initially. That being said, DynaTrace support were extremely helpful in getting us going.
What problems is the product solving and how is that benefiting you?
User sessions was a massive deal for us and the insight this gives us into what users are actually experiencing is amazing. The session replay stuff presented this morning was very exciting. Also it supports DB2 - a technology we’d rather be (but cannot be) without. Support for this in the same depth is lacking elsewhere.
Recommendations to others considering the product:
Need to set a significant amount of time aside to ensure that it is understood and adopted properly - it takes resource to implement well, but the benefits of doing so are huge.
M&B Review
What do you like best about the product?
I like the fact it allows for proactive monitoring by putting a agent on the app/site. The output enhances and supplements user based issue identification. It finds issues through Ai and can be easily integrated into existing ITSM solution with detailed information for triage and resolution.
What do you dislike about the product?
The terminology in discovery for CMDB population is too technical for business facing output and reporting. Need a easy way to map to agreed business service CI terms
What problems is the product solving and how is that benefiting you?
Proactive monitoring of issues (infrastructure, applications), implementation into Service Now for events, alerts and incident management. Aligning with comms and support processes
Working as specialist in Virgin media for Digital transformation
What do you like best about the product?
Openshift, Containers , Most of the Monitoring stuff on the new GA is exciting
What do you dislike about the product?
Hate the monitoring setup complexity when it comes to orchestration in kubernetes
What problems is the product solving and how is that benefiting you?
Performance Test cases before we push to Production and as a discovery phase we are looking way beyond the PT cycles
Recommendations to others considering the product:
Need to focus on the Standards and practices to shared out in the market
Updating to oneagent
What do you like best about the product?
Time to value and the ai engine. Accuracy was immaculate and out performed competition products
What do you dislike about the product?
The ui initially and sometimes the docs are out of date. Dynatrace one is amazing and has helped that
What problems is the product solving and how is that benefiting you?
Availability and performance management. We went from 36 hour crisis last year impacting customers in 66 countries to 30 minutes for the same issues a year later now that we have dynatrace
Recommendations to others considering the product:
It is costly but worth it
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