Zscaler Internet Access (ZIA)
Zscaler, Inc.External reviews
177 reviews
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External reviews are not included in the AWS star rating for the product.
Always Connected Without VPNs, But Noticeable Speed Slowdown
What do you like best about the product?
What I appreciate most is that I no longer have to deal with VPNs. With Zscaler, I can stay connected at all times, regardless of my location, without any additional hassle. It also eliminates the need for extra firewall and security licenses, which helps save both money and time.
What do you dislike about the product?
When using Zscaler, I have noticed that internet speeds can decrease by about 10% to 15%. Additionally, Zscaler may reduce overall network performance in order to prioritize security.
What problems is the product solving and how is that benefiting you?
Zscaler offers a cloud-based, zero-trust cybersecurity platform that strengthens security and helps control expenses. By using this solution, organizations can become more agile and avoid the higher costs often linked to traditional network infrastructures.
ZIA Delivers Advanced, Hassle-Free Cloud Security with Powerful Features
What do you like best about the product?
ZIA is the most advanced solution in Cloud security it is totally cloud based so no headache of appliances. It offers comprehensive web security with advance features like URL filtering, SSL inspection, antivirus and DLP in one platform, also seamless integration with identity providers.
What do you dislike about the product?
Little complex policy configuration if any new admin is working on he can find it difficult to work on it as small mistakes can create the web traffic access issues
What problems is the product solving and how is that benefiting you?
Before ZIA security was dependent on on-prem firewalls or you can say on perimeter firewalls but now ZIA provides direct access to cloud internet with full secure access, as faster access to internet and reduced MPLS costs to organisations.
Cloud-Native Security with Advanced Threat Protection—No Hardware Hassles
What do you like best about the product?
Zscaler Internet Access is liked because of advanced features such as Cloud-Native architecture no hardware or appliances to manage or patch & Advanced threat protection via SSL decryption, sandboxing and DLP rules.
What do you dislike about the product?
There are not many things to dislike about this product but few of them are complex troubleshooting, SLL encryption break the application and Licensing & pricing is confusing.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access is helping us achieving Legacy Network Security Architectures, Distributed Workforce + Cloud Apps and Cost, complexity and Scalability.
Zscaler Internet Access providing great security functionality
What do you like best about the product?
ZIA is secure and inspects traffic inline so we dont need any hardware proxies or infrastructure to manage the security for our services. The AI powered capabilities and dashboard is great for visualization, monitoring and alerting. It is easy to use and we can use it at scale.
What do you dislike about the product?
The product can be complex to understand and the learning curve is bit more.Customer support is also not the best and it can take several conversations to resolve some issues.There can also be security concerns with routing confidential traffic through a third party service like ZIA
What problems is the product solving and how is that benefiting you?
ZIA provides secure connectivity to users at all times from any location through a cloud based access solution.The secure web gateways allow for easy routing enforcing zero-trust security policies on all internet traffic, regardless of user location. It is benefiting us as it now no longer need complex hardware proxies and can redirect network traffic through ZIA, providing centralized management of internet traffic. It has good security features such as secure web gateway, cloud access security broker, data loss prevention, firewall, threat detection, and SSL inspection.
Reliable Cloud Security, but Setup and SSL Inspection Can Be Challenging
What do you like best about the product?
Zscaler Internet Access stands out for its reliable, cloud-based security and performance that remains consistent for all users, no matter where they are located. By shifting all security functions to the cloud, it eliminates the need for traditional, often sluggish security hardware. This approach ensures a smooth and seamless experience, whether you are working in the office or remotely.
What do you dislike about the product?
What I find most challenging is the complexity involved in the initial setup and managing policies. Additionally, there are occasional instances of latency or slowdowns, particularly noticeable when full SSL inspection is enabled.
What problems is the product solving and how is that benefiting you?
Traditional security approaches required directing all user traffic back to a central corporate data center, often referred to as the "hub," using a VPN so that an on-premises firewall could inspect it. However, this method becomes ineffective when users are distributed across various locations, such as remote sites or branch offices, and when applications are hosted in the cloud, like with SaaS solutions.
How ZIA makes that easy for me: ZIA is a cloud-native security stack that sits between the user and the internet. It routes all internet-bound traffic through its global cloud infrastructure for inspection before it reaches the destination.
How ZIA makes that easy for me: ZIA is a cloud-native security stack that sits between the user and the internet. It routes all internet-bound traffic through its global cloud infrastructure for inspection before it reaches the destination.
Strong Security with Zscaler Internet Access, but Latency and Cost Are Drawbacks
What do you like best about the product?
The like best about Zscaler Internet Access provides secure internet access for users that can control and drop traffics through the Zscaler cloud platform and it can also protect users from malware, ransomware, phishing and threats
What do you dislike about the product?
The dislike about Zscaler Internet Access have latency and slow in web browsing, it's license is expensive, especially for large enterprises and it's need time and training for fully leverage all features.
What problems is the product solving and how is that benefiting you?
Using Zscaler, can easily manage user traffic, enforce security policies, protect against threats like malware and phishing, control access to cloud applications, monitor internet usage, and ensure secure, fast connections form any location.
A True Game-Changer in Modern Network Security
What do you like best about the product?
What truly stands out about Zscaler Internet Access is how effortlessly it delivers enterprise-grade security without slowing down performance. It has completely eliminated the complexity of traditional network security by shifting protection to the cloud. With ZIA, users get secure and consistent access to the internet and SaaS applications — from any device, anywhere — without relying on VPNs or backhauling traffic through data centers. The platform’s Zero Trust model, backed by real-time threat prevention, ensures every connection is inspected and verified without compromising user experience.
What do you dislike about the product?
There’s very little to dislike. The only minor challenge is that fine-tuning advanced policies requires a bit of hands-on familiarity, but once configured, the environment runs flawlessly and needs minimal maintenance.
What problems is the product solving and how is that benefiting you?
ZIA has transformed the way we think about network security. By replacing traditional firewalls and proxies with a cloud-native model, it eliminates bottlenecks and improves speed for remote and on-premises users alike. It ensures uniform security, simplifies administration, and offers deep visibility into user activity. The overall impact has been increased user productivity, stronger data protection, and complete confidence that our organization’s internet traffic remains secure no matter where our teams are working from.
Zscaler Eases Security Concerns and Reduces Cyber Attack Risks
What do you like best about the product?
With Zscaler, you can put security worries caused by poorly configured gateways out of your mind. It helps lower the chances of cyber attacks and phishing attempts, making your online experience more secure.
What do you dislike about the product?
The only drawback is that the latency and internet speed takes a hit due to additional layers of security and processing.
The configuration part tends to be more complex which might be an issue for many other people.
The configuration part tends to be more complex which might be an issue for many other people.
What problems is the product solving and how is that benefiting you?
It is solving the problem that many big enterprises faces.
Risk of loosing or exposing all the sensitive and proprietary data is greatly diminished after using Zscaler Internet Access.
Risk of loosing or exposing all the sensitive and proprietary data is greatly diminished after using Zscaler Internet Access.
Great Zero Trust Security and Speed, but Connectivity Issues Persist
What do you like best about the product?
Cloud-Native Zero Trust Architecture, built on a Zero Trust model. lightning-fast internet and SaaS access and AI-Powered Threat Protection. Data Loss Prevention & Sandboxing
What do you dislike about the product?
Connectivity Issues it often experience internet disconnections or fluctuations in speed , especially during unstable network conditions and report slow performance.
What problems is the product solving and how is that benefiting you?
It is secures access to cloud services like Office 365, salesforce, and AWS , ensuring compliance and preventing unauthorized access and reduces the need for multiple point solutions and lowers maintenance overhead.
Comprehensive Security Solution with Top-Notch Performance
What do you like best about the product?
I appreciate Zscaler Internet Access for eliminating the need for hardware-based proxies, which has significantly simplified our network infrastructure and reduced complexity. The centralized management for Internet traffic across various geographic locations has made it much easier and cost-efficient. I find the diverse features extremely valuable, from cloud scalability and bandwidth control to advanced security features like DLP, firewall, antivirus, and IPS, all integrated into a single management pane. The seamless transition with professional services was smooth, and the security dashboard provides excellent visibility into our security posture, enhancing user-based security rather than relying solely on IP addresses.
What do you dislike about the product?
I couldn't find any negative thing apart from the geographical restrictions that some geographies put on the Zscaler cloud nodes because they see quite a lot of traffic coming from the same source, public subnets. Considering that this may be malicious content, some geographies tend to block it based on their RAF rules.
What problems is the product solving and how is that benefiting you?
Zscaler Internet Access eliminates the need for hardware proxies, reducing network complexity. It offers centralized management for internet-bound traffic, enhancing ease and cost efficiency. It provides robust security for networks and remote users, backed by comprehensive dashboard visibility.
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