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Reviews from AWS customer

57 AWS reviews

External reviews

1,119 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Devops Engineer

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
It is very well managed with the latest upgrades.
What do you dislike about the product?
Nothing as such which I dislike about this product.
What problems is the product solving and how is that benefiting you?
RHEL basically solving the problem of a reliable and a smooth OS, required for many business driven goals. It benefits me for creating hassle free systems.


    Aditya P.

Great Security Comes with Great Linux Distribution

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful was it's security and Capabilities as the distribution supported most Penetration testing tool. Great UI, and easy to use.
What do you dislike about the product?
Well there can certainly be improvements made for supporting all packages just like a more commonly used distribution like Ubuntu.
What problems is the product solving and how is that benefiting you?
Helping me with easy of access to secure operating system and operating environment and most commonly used penetration testing tools are available for easy access with some useful packages.


    Kaustubh K.

A good, secure and easy to handle OS to work on.

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
First of all the installation part, then though it is a AMI or from scratch or on VM, just some clicks and we will get the setup ready for use. Second thing is the security is nicely handled in this and also the installation are much easier than GUI based OS.
What do you dislike about the product?
Sometimes we don't find supported libraries easily for some of the language installations or some services we need. So need to find alot to solve the issues and install or configure that in OS.
What problems is the product solving and how is that benefiting you?
Most of the staging sites I practice on, I use Red Hat Enterprise Linux for the same. The reason is easy insattlation and removal of any packege or libraries than GUI base OS. With just some commands and configuration, you can deploy the whole application and that helped me alot. Also any security or monitoring third party application is easy to configure on RHEL.


    Bogireddy G.

Best Linux distro for enterprise useage

  • August 23, 2023
  • Review provided by G2

What do you like best about the product?
Various tools and quality of support for Linux is to notch. The amount of customisation is amazing and it is most secure distro I have ever used in Linux os.Opensource nature of distro make this distro is amazing .We have lot of softwares available for this distro.RPM and YUM package managers are best in the Unix package managers group.
What do you dislike about the product?
Centos is moved from open source licence to business licence. Software and package update takes more and more time compared to other distros. When it comes to UI rhel/Cent OS does not have good reputation.
What problems is the product solving and how is that benefiting you?
I have used RHEL to run docker containers for my automation tests. I have used this to run scheduled to bash scripts automation and runs.i have used to run my application and hosting mySQL and Oracle Database.


    Halit Y.

OpenSource and Flexible

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
I like that it's a good alternative to years of Microsoft Windows dependency, and the speed of support is very good. Best of all, communities support
What do you dislike about the product?
it can be difficult to understand at times
What problems is the product solving and how is that benefiting you?
It's working as a stable infrastructure solution


    Ahmed Qasim

Highly reliable, easy to deploy, and excellent support

  • August 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is for binding servers. It is for web servers, such as Apache and NGINX, and KVM virtualization.

How has it helped my organization?

We have servers running all time. We have not had any issues with Red Hat Enterprise Linux. We have had issues with Microsoft products over time. Because of the updates, we had downtime, but that is not the case with Red Hat Enterprise Linux.

It has been very productive for our organization. We have an online client buying or purchasing products from our website, which is available 24 hours.

Red Hat Enterprise Linux is good when it comes to building with confidence and ensuring availability across the infrastructure. I would rate it a ten out of ten in terms of stability and reliability. In the case of our web server, I have had availability issues with Microsoft, whereas, with Red Hat Enterprise Linux, we have not had many such issues. There has been only 1% downtime, whereas, with Microsoft, we have had a lot more downtime.

What is most valuable?

We have support. If we have any issues with the distro, we can call their support team. We have reliable packages from Red Hat.

What needs improvement?

Network management can be easier. It is getting more complex. They can also give more customization for the CLI.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux for six years.

What do I think about the stability of the solution?

It is very stable. We have three websites running on Red Hat Enterprise Linux.

It works fine. We have had servers running for ten years. We have been just updating them, and we have not had any issues or downtime.

What do I think about the scalability of the solution?

It is scalable. We can upgrade it, and the upgrades do not impact the product.

We have a team of five people who are using this solution.

How are customer service and support?

We have premium support. It is excellent. We have not interacted a lot with their support. We have almost five engineers working in the team, so we did not have to contact them a lot. We did have any major issues with the hardware or software. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I also use CentOS for educational purposes. Support and regular updates are advantages of Red Hat Enterprise Linux over others. 

For directory servers, we always use Microsoft because it is easy to manage and easy to control. Implementing and managing domain controllers on Microsoft is easy, and we can apply policies by groups (GPO).

How was the initial setup?

Its deployment is very easy. It does not take long. Its maintenance is also easy. We can expand the storage for the operating system or the web server.

What other advice do I have?

To those looking into implementing Red Hat Enterprise Linux, I would advise making use of Red Hat's community. 

Red Hat Enterprise Linux has had some impact in terms of security, but we have other security measures and procedures. We have not used SELinux and other embedded security features of Red Hat Enterprise Linux.

I would rate Red Hat Enterprise Linux a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Food & Beverages

Provides an enterprise solution for Linux

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
Provides a standardized platform for our Linux servers
What do you dislike about the product?
Needs specialized knowedge to implement the system.
What problems is the product solving and how is that benefiting you?
We needed one standardized Linux operating system. Red Hat provides a solid enterprise solution for these types of servers.


    Adrian Alejandro P.

Red Hat Review

  • July 18, 2023
  • Review provided by G2

What do you like best about the product?
is the world's leading enterprise Linux platform, certified across hundreds of clouds and with thousands of software and hardware vendors.
What do you dislike about the product?
There is really nothing that I dislike about Red Hat, maybe the prices are a bit, they should be a little more competitive for the market
What problems is the product solving and how is that benefiting you?
Safeguarding of information based on various software


    reviewer2237622

Allows us to easily identify numerous vulnerabilities in malware and facilitates simpler patching, as well as maintaining compliance

  • July 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are a telecommunications operator using Red Hat Enterprise Linux for our technical applications due to its supportability and robust management features.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features aid in simplifying risk reduction. In the past, patches fortified the security features, but now, with playbooks, we can automate and address any findings for any Common Platform Enumeration. When integrated with Red Hat Insights, the solution can identify the CPE and provide the remediation playbook. This expedites detection, remediation, and testing by Red Hat, thanks to the playbooks provided by satellite as well as malware detection.

Maintaining compliance with Red Hat Enterprise Linux is easy because it supports various out-of-the-box compliance policies, such as CIS. Whether we are running OpenSCAP on-premises or Insights, we can perform compliance testing using OpenSCAP to verify adherence to the Red Hat Enterprise Linux security guidelines, as well as other well-known guidelines and framework compliance. I have found that all the compliance policies I required were already included out of the box.

Red Hat Enterprise Linux is ready to help keep our organization agile when it comes to the portability of applications and containers because all the applications are developed by the vendor. Red Hat Enterprise Linux is the preferred choice in our industry because the applications we use are swiftly certified by the vendor, so we don't have to verify them ourselves.

Red Hat Enterprise Linux provides enhanced security for our servers, and we are aware of patching requirements in advance. Additionally, the pre-certification of Red Hat Enterprise Linux applications expedites deployment as we no longer need to go through the certification process ourselves. Moreover, Red Hat Enterprise Linux offers excellent support, ensuring that any issues that may arise are promptly addressed, which is crucial for our environment where we must maintain an uptime of 99.99999 percent.

Red Hat Enterprise Linux enables us to achieve security standards certification because it is driven by various compliance policies that include everything we need out of the box. This makes it easy to enforce security rules, and security patches are applied regularly. With Insights, we have malware detection, CPE filings, and remediation capabilities. In addition to the reactive approach, we also benefit from a proactive approach, allowing us to stay informed about the events around us, which helps us implement temporary solutions if needed until a permanent fix becomes available.

With Red Hat Enterprise Linux, we can build with confidence, knowing that it is available across physical, virtual, and cloud infrastructures. The operating system provides certifications, ensuring that we can deploy with 100 percent certainty, knowing that the applications will work. Additionally, it offers identity security and excellent support from the Red Hat team. Without this support, we would have to rely on searching within the community and downloading untested patches, which may function in small environments but not for larger ones with sensitive applications.

Red Hat Insights helps us prevent emerging issues related to security or noncompliance settings. One of the steps we take before going live is using OpenSCAP to ensure compliance with our standards. This is followed by our own security scanning and verification process. If any issues are not known within Red Hat, we can always refer to all the findings. Once the system is in production, regular monitoring allows us to use Insights to identify any new findings and apply necessary patches or workarounds. The knowledge base available on the servers enables us to take proactive measures even before a security patch becomes available. The new malware detection feature in Insights helps protect end-user information.

Insights provide vulnerability alerts and specific guidance. With each system, we can view the detected Common Platform Enumeration and receive advice on how to address it. These features have protected our systems from potential attacks, thereby increasing our uptime.

What is most valuable?

Red Hat has introduced a fast server, where Red Hat Enterprise Linux can be integrated or connected to via a client. This connection allows us to identify numerous vulnerabilities in malware easily and facilitates simpler patching. Activating the Red Hat addons on this server creates a perfect match when seeking a well-hardened OS using the gold image, as it eliminates the need to address issues from an existing image. Additionally, Red Hat Insights is a valuable and essential tool. In the telecom industry, we rely on basic products that necessitate an OS with robust security support and regular patches. 

What needs improvement?

We have not succeeded in creating an image from Red Hat Insights for Red Hat Enterprise Linux, including custom partitioning and custom scripts. This would have been helpful.

Red Hat Insights reporting can be enhanced by incorporating performance components, making it a central tool for vulnerability assessment, compliance monitoring, and much more. The performance component is available on Red Hat Enterprise Linux, but we need to maintain the dashboard on-premises, which requires us to switch between systems instead of performing all tasks from a single location.

Managing the destination for netting on the Netserver using Red Hat Enterprise Linux could be made more user-friendly.

I would like to have enhancements in the data files to help with deployments.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for over ten years. I started in 2012 using version five.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable, but the scalability is achieved at a different layer compared to adding memory to a virtual machine or container.

How are customer service and support?

Compared to other support departments for Red Hat products, the Red Hat Enterprise Linux support team stands out as one of the fastest, most cooperative, and understanding teams.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. In the past, it was complex when Red Hat acquired Ansible because many of the modules were community resources that lacked full support. As a result, creating a playbook to deploy the OS was a painful process, as there was a chance it would not work, and we would not have the necessary support. However, currently, deploying Red Hat Enterprise Linux is easy. We have never deployed only one operating system at a time, but it would take less than one hour to do so.

What other advice do I have?

I would rate Red Hat Enterprise Linux an eight out of ten due to the complexity of its network boost management issue.

We have Red Hat Enterprise Linux deployed in one location.

Red Hat Enterprise Linux is used in our environment to run the application for all of our customers, and only around ten people have access to it.

Red Hat Enterprise Linux requires maintenance for applying new patches, releases, and debugging. 

Which deployment model are you using for this solution?

On-premises


    Sree VeerendraPatneedi

A robust and secure operating system with competitive pricing

  • July 13, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Red Hat Enterprise Linux for servers. We have deployed application servers and database servers on it. We run Oracle Database, WebLogic, Apache, and JBoss on it.

How has it helped my organization?

Red Hat Enterprise Linux is very important for our organization. We are very sensitive to security.

It is not difficult to move workloads between the cloud and the data center using Red Hat Enterprise Linux. Mostly, our teams use file servers centrally, and then they use scripts so that it is done automatically in the background. Initially, they may get problems while connecting due to the security or firewall, but once the connection is established, we do not see any problem with that.

Red Hat Enterprise Linux has helped to avoid cloud vendor lock-in. I am not sure how much our organization has saved in costs by avoiding cloud vendor lock-in, but we would have saved a good amount.

What is most valuable?

It is very stable and robust. My team is very comfortable working with it for all end-to-end activities. They can work with it very easily. They prefer working through the console rather than the GUI.

Its resiliency is good. There is no doubt about that.

What needs improvement?

I don't prefer Red Hat Enterprise Linux for desktop over other options. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for a good amount of time. It has been eight to ten years.

What do I think about the stability of the solution?

It is very stable. I would rate it a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

It is very scalable. I would rate it a ten out of ten in terms of scalability. It is highly available and scalable for servers.

How are customer service and support?

It is good. I do not see any challenges. I would rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We choose an operating system based on the needs and the use case. We use different operating systems for different purposes, so they are not comparable. For example, for desktops, Linux is not the best. For desktops, Microsoft Windows is the best. Similarly, if you are using any Microsoft products, such as SQL Server, Microsoft Windows is the best option. However, nowadays, we also have Microsoft products installed on Linux.

How was the initial setup?

I am not involved in its deployment and maintenance. We have a separate team with 40 to 50 people around the globe for that.

We most probably have both on-premises and cloud deployments on a private cloud, but I am not sure. Our infrastructure services team takes care of that.

What was our ROI?

We have got a good ROI, but I do not have the metrics. I would rate it an eight out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good and competitive.

What other advice do I have?

I would recommend it based on the use case and the budget. If it meets your needs and budget, Red Hat Enterprise Linux is the best option.

Overall, I would rate Red Hat Enterprise Linux a nine out of ten.