Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

57 AWS reviews

External reviews

1,119 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Claudio B.

Best Linux Server

  • October 26, 2023
  • Review provided by G2

What do you like best about the product?
stability and reliability.
Esay to use
easy integration
What do you dislike about the product?
The cost, Community support,
The RHEL documentation can be difficult to navigate and understand
What problems is the product solving and how is that benefiting you?
SAP base sistem.
RHE provide a robust operating system and stability


    Mohamed-Lotfy

A stable OS, quick to install, and easy to scale

  • October 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We host Red Hat Enterprise Linux on our VMware Cloud and manage our customers' machines.

How has it helped my organization?

Red Hat Enterprise Linux machines are more stable than Windows machines.

Red Hat Enterprise Linux helps to avoid cloud vendor lock-in.

What is most valuable?

Red Hat Enterprise Linux is a reliable operating system that can run for long periods of time without any issues.

What needs improvement?

Red Hat Enterprise Linux should modernize its UI to make navigating the screens easier.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around four years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can be easily scaled on a virtual machine.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial deployment but it was straightforward. The deployment took around 15 minutes per machine.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

I recommend using Red Hat Enterprise Linux over an open-source OS because it offers better support.

Red Hat Enterprise Linux requires minimal maintenance.

Red Hat Enterprise Linux is a reliable solution and I recommend it to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer2298894

A rich ecosystem regarded for its exceptional stability and robust security features

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use containers to create RPM packages for graphics drivers.

How has it helped my organization?

The main reason to use Red Hat Enterprise Linux is to maintain support for creating images for various purposes, including what we use for gaming. We rely on a range of supported tools and resources, and this enables us to build images tailored for specific target devices.

What is most valuable?

The RPM manager is paramount for us, as we need to generate these packages for our customers, enabling them to install the packages on their systems at a later time. The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges.

What needs improvement?

The technical support should be improved. I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly.

For how long have I used the solution?

We have been using it for six years.

How are customer service and support?

Recently, we encountered issues when the Red Hat server was in maintenance mode, and we attempted to capture images directly from another server for our builds. Although I set up alerts for planned downtime on the Red Hat server, I didn't consistently receive these alerts. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

What about the implementation team?

We follow a weekly patching schedule to fetch the latest updates. Our process involves applying these patches to the image and then generating containers, which we subsequently upload to our registry. We accomplish this using Ansible.

What other advice do I have?

The only inconsistency we've noticed so far is with the server, which might be the only aspect we could potentially raise concerns about. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer916965

Reliable, consistent, and well-documented

  • October 23, 2023
  • Review from a verified AWS customer

What is our primary use case?

My primary use case for it is to run Jenkins servers.

How has it helped my organization?

Red Hat Enterprise Linux is critical for our operations. We use it for all of our Linux servers. 

What is most valuable?

It works. It's consistent. It's well-documented. These are valuable aspects to me. 

Red Hat Enterprise Linux 9 updates the Cipher Suites and the security proceeds it. I wasn't pleasantly surprised because a bunch of our server communication didn't work. Having the Cipher Suites updated is a good thing but was not convenient.

I feel positive about the built-in security features when it comes to simplifying the risk and reduction and maintaining compliance. I'm also a Windows Server administrator so, compared to my Windows Server experience, I have very positive feelings about Red Hat Enterprise Linux security based on how easy it is to keep things patched, up-to-date, and compliant.

What needs improvement?

Some of the repositories and some of the DNS versions are very old. I just deployed something using Ruby and the DNS stable repository was sufficiently old that the Ruby project I was using didn't work. 

I would like more transparency and better options other than using something like Ruby Version Manager. I'd rather be able to get modern, up-to-date versions from the base repositories.

For how long have I used the solution?

We have been using Red Hat Enterprise Linux for ten years. We're on a bunch of different versions. We're anywhere between version six and nine. My personal project is on nine.

Which solution did I use previously and why did I switch?

We still have Windows servers.  

Red Hat Enterprise Linux is very resource-intensive, and it's hard to secure because Windows, the base use case, is all things to all people. 

I generally like Linux server products. I like the way they specialize, and I like the default security posture.

How was the initial setup?

We have a hybrid environment. We do have some things in the cloud. We're using both Azure and AWS as our cloud providers.

I was involved in the process of migrating our Jenkins servers to Red Hat Enterprise Linux 9. It was not straightforward or complex because we changed a lot of things about our deployment. We tried to improve and streamline, and in the process, we broke some of our pipelines. 

It was not smooth, but that was not necessarily because of Red Hat Enterprise Linux, except for some of the security upgrades. We could not use the old RSA keys that we were using with RHEL 6 with RHEL 9. This meant that we either had to loosen our security by allowing legacy keys or tighten things down. We chose to tighten things down.

Another challenge is that we have some old Red Hat Enterprise Linux applications that are running on very old versions. We are trying to get everything off of RHEL 6 and 7 and onto RHEL 9, but there are a few applications that are stuck on RHEL 6 for various reasons.

We are getting rid of all of our Linux servers, so the biggest challenge right now is migrating our applications to RHEL 9.

What about the implementation team?

When it comes to provisioning and patching, it is pretty manual. The company uses VMware, and the process is pretty manual and involves a certain number of shell scripts. I know we're trying to adopt Ansible, but we're not very far along.

What other advice do I have?

I've had a very positive experience with Red Hat Enterprise Linux. My only point of comparison is Ubuntu, which I use for personal projects. 

Red Hat Enterprise Linux is a solid enterprise product with a greater emphasis on security. However, Ubuntu Server is easier to use in many ways compared to Red Hat Enterprise Linux. This may just be a matter of familiarity, but I find it easier to get current versions of Ruby with Ubuntu than with Red Hat Enterprise Linux. 

This is based on my somewhat limited use, but it's my impression nonetheless. That's what keeps it from being a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud


    reviewer2298882

Rock solid, secure, and good documentation and support

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have an older environment with a lot of servers. They are development servers for a lot of in-house development. We have a lot of things. We have Ruby on Rails, Java, and a lot of Oracle applications

Red Hat Enterprise Linux is mostly on-prem in my current job. In my previous jobs, we have had it on AWS or Azure.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features are good when it comes to simplifying risk reduction and maintaining compliance. It is something that they do very well. It is one of the reasons why we like running it. It is rock solid in all areas. Red Hat does a really good job of keeping on top of vulnerabilities and making the patching process easy.

Red Hat Enterprise Linux has impacted our uptime and security. We have had no breaches, and our systems are usually up.

Red Hat Enterprise Linux has not yet enabled us to achieve security standards certification because that is not a requirement for where we are, but I am pretty confident that we would meet those standards. Our security teams are usually chasing problems on the other side of the house.

What is most valuable?

I like most of the features. I like its stability. I like its views. It provides a very stable environment. There is not a lot of downtime. There are not a lot of issues. Primarily, we are deploying things and configuring things, and occasionally, we add new things for developers as needed, but it does not require much troubleshooting or break fixing. That is rare.

The knowledge base offered by Red Hat Enterprise Linux is another thing I like about it. It is particularly easy to find an answer to your problem online. There is very good documentation, very good user communities, and good support when you need it.

What needs improvement?

The upgrade procedures are a little bit cumbersome. It would be nice if they are not because every three or four years we have to update, and I find that to be a bit on the cumbersome side. We have been able to automate most of it, but we still run into things where the job does not finish. There are things that require additional steps. There are things that need to be removed and that always require manual intervention. I do not know how they can get rid of that, but it is cumbersome in an environment where you have hundreds or thousands of servers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

How are customer service and support?

I would rate their support a nine out of ten. I just do not give tens. I am sure there are some areas where they can improve, but they are good. They are responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have got experience with Windows and Solaris before that. Red Hat Enterprise Linux is my favorite. With Solaris, that stream stopped a long time ago, but Red Hat Enterprise Linux has all of the nice things about it, and they have continued to develop and build many new things. For instance, when you had to patch on a Solaris box, you had to take the server down into single-user mode and apply the patching. I like it better than Windows in every way. It is more intuitive to me. I like that I can do more things from the command line. It is easier to automate things.

How was the initial setup?

I have been involved in the upgrades and some migrations for migrating things from Solaris. We also had CentOS, which was converted to DevStream, so we have had to change those to Red Hat. The upgrades and migrations were not terribly difficult. Usually, the tools were there. We called support when we ran into problems, but for the most part, it worked.

I have used Convert2RHEL. It was a bit helpful. It did the job.

We mostly use Ansible for deployment, patching, and managing the system in general. Our experience has been good. I am looking at some of the newer things they have at the conference that we have not had a chance to play with, but it meets our needs.

What was our ROI?

We have seen a return on our investment. We are able to do what we need to do without any problems or interruptions, and we are able to do it quickly.

What's my experience with pricing, setup cost, and licensing?

For me, it is not too bad, but my company pays the bill, so I do not worry too much about it. 

What other advice do I have?

I would rate Red Hat Enterprise Linux a nine out of ten.


    reviewer2298879

Comes with good tech support and security patching feature

  • October 23, 2023
  • Review provided by PeerSpot

What is most valuable?

Red Hat Enterprise Linux is the underlying licensing system that our third-party tool uses. It offers convenience. We can open a case when we want to escalate anything. 

The tool's insights included with licensing is good. Security patching is also a good feature for us.

What needs improvement?

I don't like the UI changes that come with different versions. 

How are customer service and support?

The tool's support is good. Sometimes, support comes from India. I try to wait and ensure remote support is from the US so that it fits the timeline. 

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment is straightforward. 

What other advice do I have?

We are a big data shop that has around 700-800 nodes.

Red Hat Enterprise Linux Leapp was very helpful. It is very easy to use. 

Our servers run for 500 days, and we reboot them every 600 days. 

I search through Red Hat Enterprise Linux's knowledge base daily. 

We use Red Hat Enterprise Linux 8.6 since the third-party tool is compatible with it. 

We use satellites for the operating system and Ansible to do the configuration. 

I rate Red Hat Enterprise Linux a nine out of ten. 


    reviewer2298867

A stable and mature solution that offers cost efficiency

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux to host website content. 

What is most valuable?

The tool's most valuable features are stability and maturity. Linux offers cost efficiency. Red Hat comes at the top of other Linux vendors. I am very satisfied with Red Hat Enterprise Linux's maturity. 

What needs improvement?

We had issues migrating from the old to the new Red Hat Enterprise Linux version in the virtual environment. It forced us to spin up a new virtual environment to have the new Red Hat Enterprise Linux version. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for over 15 years. 

How are customer service and support?

My experience with Red Hat's support team is positive. They are a lot better than our cloud CMS vendor. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Sun Microsystems and Unix on on-prem. 

What other advice do I have?

The product supports our hybrid cloud strategy well. 

We move workloads between different clouds and data sandboxes. 

Red Hat Enterprise Linux's knowledge base is quite extensive. It is free, which helps us to advocate the product. I would like it to continue and rate it positive. 

The Red Hat Enterprise Linux web console was helpful and offered visibility through dashboards. It helped us see what was going on with our system. 

I rate it a nine out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    reviewer2298861

Well-supported operating system, easy to deploy, and has good uptime and security

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have general use cases.

How has it helped my organization?

It's a well-supported OS. I don't know what we'd use if we didn't have it.

Moreover, the last time I had an issue flagged with the vulnerability, I was able to go to the Red Hat website and find a patch. It worked pretty well.

The built-in security worked well when it came to solidifying risk production and maintaining compliance. The uptime or security of our systems has been pretty solid.

It helps us maintain our security standards and keeps us up to date on security. 

What is most valuable?

One of the most valuable features is the package manager because it makes it easier to keep everything up to date.

What needs improvement?

The package compatibility between different releases is a little confusing sometimes.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 10 years. 

Which solution did I use previously and why did I switch?

We've also used Ubuntu. 

It's a matter of certain servers that need to be kept secure, so we chose Red Hat. 

How was the initial setup?

When I order a server in our organization, it comes installed, and then they spin it up.

I am involved in the upgrade processes. The upgrades weren't complex but required some downtime. We don't normally upgrade until a particular OS version becomes end-of-life and the new one starts.

What about the implementation team?

Our in-house IT department did the deployment. We have a separate IT department that leverages the training provided by Red Hat.

What other advice do I have?

Overall, I would rate the solution a nine out of ten because most of the information I need I could find on the Red Hat website.

Which deployment model are you using for this solution?

On-premises


    reviewer2298852

Provides standardized processes, security effectiveness, and efficient updates

  • October 23, 2023
  • Review from a verified AWS customer

What is our primary use case?

All our infrastructure uses Red Hat Enterprise Linux. Every service we run is all Red Hat Enterprise Linux. Even containerization is on it.

How has it helped my organization?

It has improved our organization. It has standardized processes. Everyone uses it. 

The upgrades are straightforward which helps when you want to move a major version of an upgrade. It's done in a standard way.

What is most valuable?

Everything we do is all Red Hat Enterprise Linux. Red Hat Enterprise Linux's security has been good because I have never seen any application going down due to security reasons. 

Red Hat Enterprise Linux enables us to achieve security standard certification. For example, we have a very tightly SCC-regulated company so there are many rules that we are to follow and we are able to achieve this using Red Hat Enterprise Linux.

For how long have I used the solution?

I have been using it for six years. 

How was the initial setup?

We are all on-prem, but we also have some footprints in AWS but those images are also on Red Hat Enterprise Linux.

Red Hat Enterprise Linux has supported our hybrid cloud strategy. We have a few things running on AWS. We have a few things on OpenShift. We are able to get all the basic images. It is easy to start and deploy anywhere.

One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

Moreover, upgrades or migration to Red Hat Enterprise Linux have been straightforward in some ways. For example, we are currently migrating to Red Hat Enterprise Linux 8 and we have all our servers running on RHEL 7. We have scripts that are very easy to migrate.

For our implementation strategy, we go environment by environment. We start with our development environment. Once we are done with it, we test it. We have some automation test suites, test them, and we go to the upper environment.  

What about the implementation team?

We worked directly with Red Hat for the deployment. We are already working on Red Hat Enterprise Linux 8 migration. Every year, whenever there is a major version release, we migrate to the major version.  

What was our ROI?

We see a return on investment in terms of saving time. One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    reviewer2298840

Offers adaptability to modern technologies, training and good support

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

All of our application services, application databases, and web services run on Red Hat Enterprise Linux. Everything is on there.  

How has it helped my organization?

Red Hat Enterprise Linux is certainly more secure than AIX, which is what we had. It's also better than Solaris. It has improved from that perspective. We can handle the vulnerabilities better. It's more secure.

Other than that, some of the products that we are using, we are migrating out of very costly license items. For example, we're using Fusion because we wanted to migrate, and then we started using Vision Manager. We did a POC a few years ago. We started using PAM because we wanted an engine in our workflow management system from that perspective. 

We are still exploring a lot of items, but it's been a decent journey. It has helped to set up modern technologies.

What is most valuable?

We use a lot of Red Hat products. We use Red Hat PAM, Red Hat Session Manager, and the operating system. 

We use the operating system the most because all our servers are on it.

The support is good. Red Hat provides use with a degree of training.

What needs improvement?

The adoption was slightly slow because the knowledge in the market is slightly less available. It's hard to find resources to actually support the product.

Some kind of training that can upskill the resource into this technology could certainly help.

For how long have I used the solution?

I started using Red Hat Enterprise Linux version 6 in 2019. We have our own data center.

Which solution did I use previously and why did I switch?

We used different solutions. We moved from AIX 7.1 to RHEL 6. Then we moved to 7. Now we're going to 8.

We chose Red Hat Enterprise Linux because we wanted to adopt newer technologies and we wanted to secure our systems. Red Hat Enterprise Linux was a good available option. 

How was the initial setup?

It's on-prem right now. The deployment was straightforward. 

I manage the infrastructure team so all of these things are under my purview. 

We did hit some hiccups, but then RHEL's emergency support was available, and we were able to resolve it. 

What about the implementation team?

We have an engineering team that analyzes different products. During the analysis phase, we look for all vulnerabilities.

Once it passes all of those things, it becomes available in our internal protocol. We have different names where it becomes available in our source space to get deployed.

Migrations and upgrades have been straightforward. For example, OpenSSL has different versions that are not supported on RHEL 7, which we have right now. There is a version that comes built-in. 

We faced some issues, but we worked it out with Red Hat. They gave us a patch. 

We're moving to RHEL 8 now. We moved to RHEL 7 last year; we're going to RHEL 8 now. Next year, in 2024, we plan to move to RHEL 8.

What was our ROI?

We saw a return on investment. It is helping the business. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. It's not low, but it is in the market. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten.