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Reviews from AWS customer

57 AWS reviews

External reviews

1,119 reviews
from and

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4-star reviews ( Show all reviews )

    reviewer2353605

Customizable, stable, and easy to upgrade

  • March 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are a brokerage firm. We use Red Hat Enterprise Linux for trading purposes. We develop our applications on it.

By implementing Red Hat Enterprise Linux, we wanted a stable server and OS.

How has it helped my organization?

There is an in-built feature for shell scripting, so we can automate things that have to run on time in production. We created a script for the setup and configuration of certain things, such as disabling the firewall, network manager, and other things.

I am able to handle some of the daily issues automatically by using batch scripting and cron scheduler. I have also been able to debug some of the issues with the help of logs.

What is most valuable?

It is open source. We can customize it as per our requirements. We can change or optimize it as per our requirements.

What needs improvement?

Their support needs improvement. It should be faster for priority tickets.

Some of the tools can be improved and made user-friendly. The OpenStack and OpenShift tools can be better.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost three years.

What do I think about the stability of the solution?

It is stable. I would rate it a 9 out of 10 for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a 9 out of 10 for scalability.

We have about 100 servers, and we have about four people working in the IT department.

How are customer service and support?

Their support needs to improve. If we create a priority ticket for Red Hat, they revert within four hours. They should respond within half an hour so that the issue can be resolved as soon as possible in the real or live environment, and the company has less downtime.

Which solution did I use previously and why did I switch?

We are using Red Hat Enterprise Linux and Windows operating systems.

How was the initial setup?

Upgrades and migrations are easy with Red Hat Enterprise Linux. We are currently working on upgrades from RHEL 7 to RHEL 9.

What's my experience with pricing, setup cost, and licensing?

We use open source. We only have a subscription for support.

What other advice do I have?

For security purposes, we use the SSH key algorithm, MD5, and SHA256. We have set up a firewall in our network, and all servers are password-based. We also block some common ports that are open when we install the OS. We also have monitoring tools to ensure uptime.

Overall, I would rate Red Hat Enterprise Linux a 9 out of 10.

Which deployment model are you using for this solution?

On-premises


    Mohammed Elzakazeky

Offers great security and open-source services

  • February 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the product for the integration capabilities it provides between my company's servers and the servers from other companies since we operate in the banking sector. I use Red Hat Enterprise Linux (RHEL) for clusters or load balancing. The tool provides an open-source platform to use any program. Many programs can be installed over Red Hat Enterprise Linux (RHEL).

What needs improvement?

I have seen that the upgrade from RHEL 7 to RHEL 8 can be a bit problematic since I have seen some issues during the upgrade of libraries, along with some conflicts with the other libraries in the tool. The aforementioned area can be considered for improvement in the product. Presently, I am not trying to upgrade from RHEL 8 to RHEL 9.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for two years.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

I have only used a little bit of technical support. I can say that over the span of years that I have used the tool, I have used the support offered by the product only twice. I don't have much experience when it comes to the support team. The support team did not help me solve my issues, and I had to search for a resolution by myself to solve my problems. People from India who are a part of the support team don't seem to have much experience in solving the product-related problems of the customers. I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My company also uses MariaDB as a database, while at times, we use databases from Oracle or PostgreSQL over RHEL.

Sometimes, I use Ubuntu for some of the end-users in my company. Red Hat Enterprise Linux (RHEL) is useful for servers and not for end users. Red Hat Enterprise Linux (RHEL) is very compatible with servers.

How was the initial setup?

The upgradation and migration parts attached to the solution can be described as a very straightforward and easy process. Sometimes, I migrate from the on-premises version to the cloud, which I find to be a very easy process. The servers are up and running very well, so I have no problems with the product.

I have experience with the on-premises version of the product.

What about the implementation team?

The in-house team, consisting of four people, in my company takes care of the upgrade and migration parts attached to the solution.

What's my experience with pricing, setup cost, and licensing?

My company has acquired five to ten licenses from Red Hat Enterprise Linux (RHEL).

What other advice do I have?

My company uses the normal security features provided by the product. Presently, I am taking some courses related to security. My company uses solutions for security purposes, like CrowdStrike Falcon Protection.

I use the documentation provided by the product. I also joined the academy operated by Red Hat Enterprise Linux (RHEL) to learn about courses related to OpenShift and virtualization. The documentation is very easy to understand, and it is also good for learning purposes.

I joined the product's academy courses when Red Hat opened a new branch in Egypt. I have got certificates for learning about OpenShift and virtualization. I am planning to learn OpenStack.

For provisioning and patching, I use Foremen, which is an open-source product implemented by Red Hat Satellite. Foremen is very good and easy to use for patching and security updates.

Leapp or Red Hat Insights are not features that are enabled by default. I don't usually use the aforementioned in the product.

I use Red Hat Store for image-building purposes. Some other programs are installed after the images get installed with the help of the product.

Speaking about whether I use the web console or Convert2RHEL, I would say that I use the terminal console provided by the product, and it is also very easy for me to use.

The product has affected my company's security and uptime since Linux offers a firewall that provides complete security, which is very good.

I hope to use the product in a hybrid environment.

I need to prepare for security standard certifications from Red Hat Enterprise Linux (RHEL) since it can help me understand the features and the security that I need to get from the product for my company, making it something very important for my organization.

Red Hat Enterprise Linux (RHEL) is a big part of my company since we use a lot of servers with its open-source services. Red Hat Enterprise Linux (RHEL) serves as the base of the servers in our company.

Sometimes, I take care of the maintenance of the product, but it is not something that is required all the time. The maintenance process is pretty normal.

As a part of our company's migration or upgrade plans to stay updated, I will be upgrading from RHEL 8 to RHEL 9.

The product does what it is meant for, especially if MariaDB is installed over the tool.

I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Jaewook P.

It’s a frost nice Linux package .

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
Rpm package
It help us to avoid to compile by self.
What do you dislike about the product?
Price??
But It sometime is required.
Please keep fee version
What problems is the product solving and how is that benefiting you?
Sometimes license problem.
Rod kind of thing could give some big issue


    Oil & Energy

Subject Matter Expert

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The open source nature of RHEL make it a safe choice to use in terms of stability and security in comparison to other Operating Systems.

Moreover, by using Fedora as a personal distro it is easier to use RHEL than other Linux distros for enterprise.
What do you dislike about the product?
It is not a bad thing per se of RHEL, but there are sometimes where most of the answers you need to achieve something in Linux are defaulting to other distros and not always apply to RHEL-based distros. It does not make it impossible to find the answer you're looking for but it makes it a bit slower.
What problems is the product solving and how is that benefiting you?
As a OS for hosting it provides us with a stable environment to deploy our Apps


    Carles P.

I works pretty well and fits all necesities

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
It works, its secure and u can rely on it to deploy long term applications

Also the high compatibility that provides with all the developing tools we use.
What do you dislike about the product?
I wish u could use other init processes instead of systemd
Its really usefull sometimes but for personal usage i would like to had more choises
What problems is the product solving and how is that benefiting you?
Long term comparibility software
Highly stability
Brings the flatpak and podman software really usefull for day to day


    Computer Software

Great experience

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and the ability to work off right away
What do you dislike about the product?
Nothing specific that I feel bad about in fact
What problems is the product solving and how is that benefiting you?
Faster access to onboarding


    Aditya T.

Software Developer

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Provides a flexible yet mutable platform
What do you dislike about the product?
Some aspects remain slow, as a result of cache clogging
What problems is the product solving and how is that benefiting you?
Scalable and easy to deploy container environment


    Airlines/Aviation

Everything runs smoothly

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity and efficiency for team working
What do you dislike about the product?
To be honest the lack of compatibility with other platforms but mostly is fine
What problems is the product solving and how is that benefiting you?
We have our enterprise servers hosted in red hat Linux os

Red hat offers us a good enterprise suport


    Computer Software

Very stable and good performance

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
Mostly the security and stable platform OS
What do you dislike about the product?
For personal use is limited, no gaming for example
What problems is the product solving and how is that benefiting you?
For software infraestructure is very stable, virus free and resolve with very good speed


    Carlos R.

Great peRformance

  • February 26, 2024
  • Review provided by G2

What do you like best about the product?
I have been using red
Hat since it was open source
What do you dislike about the product?
Everything is ok so far, I've been using for a lot of time
What problems is the product solving and how is that benefiting you?
Me ayuda a servir a mis clientes con mayor seguridad