Long Time User
What do you like best about the product?
Appreciate how flexible and configurable it is
What do you dislike about the product?
Lack of special system drivers on occasion.
What problems is the product solving and how is that benefiting you?
Enabling easier delivery of services and custom system delivery.
RHEL is really amazing for power workloads in ibm cloud
What do you like best about the product?
It's vast availability and support to open-source technologies as it's build on those
What do you dislike about the product?
I feel this a bit costly but I still have to run it :(
What problems is the product solving and how is that benefiting you?
Running my power workloads in ibm cloud
Love using RHEL
What do you like best about the product?
Great support, documentation, and community
What do you dislike about the product?
Some difficulties managing lisencing on closed network systems
What problems is the product solving and how is that benefiting you?
We are using it as an OS on our servers and VMs
The portability of applications and containers built is very good for keeping our organization agile
What is our primary use case?
We are using Red Hat Enterprise Linux for running SQL servers, Oracle databases, Java applications, Apache, and data store types of things.
We use it for all sorts of functions. We have different levels. I am primarily an SE building and configuring the servers. The application-related work is for everyone else.
In terms of our environment, we might have some cloud. We have different engineering teams working on different parts of the technologies. My team and I do not touch that, so we have a basic cloud-based and non-cloud-based setup.
How has it helped my organization?
We are primarily able to standardize on the platform. By keeping everything standard, you know what might break or should not break. That is the true benefit. It seems to help keep a better level of standard across all groups, business standards, and application types.
Red Hat Enterprise Linux enables us to centralize development. That goes with platform uniformity. The development team has a common toolset and expectations from the toolset and what they are working with. It just makes things easier for each developer.
The portability of applications and containers built on Red Hat Enterprise Linux is very good for keeping our organization agile.
What is most valuable?
It is the most lightweight platform to use. It is very flexible. It is not very difficult to manage, configure, and deal with. That is a plus point.
Migrating people from Red Hat Enterprise Linux 7 to 8 has been good so far. Irrespective of whether we are doing an in-place upgrade or a full rebuild, most people are able to convert over. There is no problem.
What needs improvement?
For our use case, it seems to be working well, so I cannot think of what it could do better. I know for our purpose and what we have been using it for, it has been working well. Their support, however, can be better.
For how long have I used the solution?
I came on board when they bought our company. At the time, I was using CentOS. From what I know, they have been only using Red Hat Enterprise Linux. I started using it from Red Hat Enterprise Linux 7. It has been about 13 years.
What do I think about the stability of the solution?
It seems stable, but developers might have a different response. When you have a problem with a Windows server, you typically reboot it, but you do not have to reboot a Linux server to get it to work better.
What do I think about the scalability of the solution?
It is a scalable platform.
How are customer service and support?
It is pretty good. It varies based on the support person that you get. They might understand what you are talking about right away or not.
For one of the cases that I opened, I laid out every single detail possible. The first thing they said was that it was not that. It was something else. They kept going back and forth with different support teams on the same ticket. Finally, it clicked with somebody and they figured out what caused the issue. Somehow an RPM of a different version was installed on one server versus another one, and no one caught that. Some people were going down the wrong path saying it was networking and not some sort of binary that was installed which changed something. They went back and forth with different troubleshooting paths. Eventually, someone saw and understood what I meant.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have always been using Red Hat Enterprise Linux at our workplace.
How was the initial setup?
Deployment for our builds is typically PXE. I do not have insights into that because the build is built and configured by another team. I deploy and provide the server for the development team. I understand how Kickstart and other things work, but I do not install and configure it. It seems relatively easy. From what I have done in the past, it does not seem that difficult.
What about the implementation team?
I am not aware of taking any external help for deployment.
What was our ROI?
The biggest ROI is in terms of consistency. We know how it works which makes going forward a lot easier.
What's my experience with pricing, setup cost, and licensing?
We are coming from CentOS, so technically, our total cost of ownership has gone up, but it is still cheaper than Windows for a database server and things like that.
Which other solutions did I evaluate?
I was not a part of the evaluation. I came on board and began working with what was there.
What other advice do I have?
In terms of security features, we do not use anything too advanced other than what is out of the box. We do not manage the compliance piece and things like that. There is a different group that manages that piece.
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
RedHat
What do you like best about the product?
The RedHat product integration and support
What do you dislike about the product?
Updates from older versions can be painful
What problems is the product solving and how is that benefiting you?
It allows us to deploy and automate systems for the HANA environment easily
The built-in security features do a really good job of risk reduction, business continuity, and maintaining compliance
What is our primary use case?
We use the solution for server operating systems and to automate other systems. We use the tool for Windows automation and Linux automation.
How has it helped my organization?
The support we get from Red Hat is really good. When we have questions, there's always somebody we can approach and get an answer from. In my experience, Red Hat Enterprise Linux is more stable than Windows. The solution's ease of management is better, and it's much more powerful when you know the command line.
What is most valuable?
The most valuable feature of the solution is its stability.
Red Hat Enterprise Linux's built-in security features do a really good job of risk reduction, business continuity, and maintaining compliance.
Red Hat Enterprise Linux, Ubuntu, CentOS, and Fedora are the main Linux systems. Ubuntu is the only enterprise-level OS with paid support because a lot of the work we do requires paid support contracts.
What needs improvement?
The solution's front-end GUI is not great and could be improved. It needs to be more intuitive if it's meant to be used as a desktop operating system replacement. I don't know how to describe it better, but OS X and Windows feel a lot more polished than Red Hat Enterprise Linux.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux in my current organization for two years. However, I have been using the solution in general for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is an extremely stable solution.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is a scalable solution.
How are customer service and support?
The solution’s technical support is very good.
How would you rate customer service and support?
How was the initial setup?
The solution's initial setup is seamless and easy. We tried different things, but the easiest way we found to deploy the solution was to use VMware. We had scripts to download and install the tool.
What about the implementation team?
We implemented the solution through an in-house team.
What was our ROI?
Once everything is set up, the solution is generally very stable. While other operating systems require a lot of maintenance, Red Hat Enterprise Linux is pretty hands-off once you properly set up and configure it.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
RHEL provides a stable base to build up on for the lift of the major version
What do you like best about the product?
My biggest reason to use RHEL is the stability. I don't ever fear applying patches because I know that packages from RH will not introduce any breaking changes. This allows me to stay on the versions I used when originally deploying an application until I need to move to a new major version of RHEL.
What do you dislike about the product?
There have been times when using older verison of packages is problematic. Some of this is solved with appstream, but you no longer have the guarantee of not having to bring in braking changes when using appstream.
What problems is the product solving and how is that benefiting you?
It gives me the ability to stick with older version of packages while still addressing CVEs.
Stable and trustworthy
What do you like best about the product?
It is a very good OS that you can fully trust and is a good base on which you can build something else
What do you dislike about the product?
Workstation experience is not always on highest level
What problems is the product solving and how is that benefiting you?
It offers a good history of solving issues related to security, reliability and support in many business areas. This shows that it can be used exactly where you really need a solid base for your business.
RHEL OS
What do you like best about the product?
Most stable and secure OS of linux. For enterprise level and workloads no other OS can compare RHEL functionality.Very secure when it comes to data handling, vulnerability and unauthorized access,Support is also remarkable of redhat.
What do you dislike about the product?
Not easy to install with documents only. handling packages , permissions , errors are somehow difficult to tackle with.Identifying the dependencies of certain packages and finding their dependencies could be simpler.
What problems is the product solving and how is that benefiting you?
As on Enterprise level it helps alot with the performance , security and virtualization. Our all servers are running with redhat OS only and we realized very good performance when running client/server applications on top of RHEL. Its really stable to handle the issues and installation of any needed package.
RHEL Review.
What do you like best about the product?
Its a highly recommended operating system. It is very easy to use. The security features like access control, SELinux is very nice. It offers a LTS model which is fantastic. It offers High performance during heavy workload also.
What do you dislike about the product?
It is not entirely open source. It is expensive so sometimes need to switch to other Linux operating systems.
What problems is the product solving and how is that benefiting you?
It is very stable operating system, reliable in most of the cases. It provides the security features which are very advanced helping in protection from outside threats. The long term support features helps everytime whenever any error is faced.
