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57 AWS reviews

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1,119 reviews
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4-star reviews ( Show all reviews )

    Joni Paloposki

The long lifecycles, updates, support, and documentation help with business continuity and compliance

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our business is primarily focused on software development. We are doing development and deployment using containers. We are mainly using Docker, but we might also adopt Podman later.

Our business logic is mainly for our own software development. We mainly have Java applications, Java containers, Tomcat, and Java frameworks. These solutions cater primarily to our business-level operations.

We are using Red Hat Enterprise Linux on-premises.

How has it helped my organization?

Red Hat Enterprise Linux gives us a standardized way of handling various tasks. Everything is the same in our environment.

It gives a standard procedure to do everything. It also gives standard APIs and a stable environment.

It works very well for our business-critical applications because of its stability and support. We have some kind of support in terms of the life cycle of the operating system.

Its long lifecycles, updates, support, and documentation help with business continuity and compliance. With reference architectures, we can straightaway get working solutions.

We can rely on security features like SELinux and run several workloads for WordPress and so on. We can rely on Red Hat.

We have used Red Hat Insights for certain things, and it has been helpful.

What is most valuable?

Stability, support, and life cycle management are valuable. We get fixes quickly. We can rely on them for features and so on. We can rely on their support. In the case of an issue, we can get somebody on the phone.

What needs improvement?

Red Hat could offer a containerized version of the operating system, potentially moving towards a more containerized ecosystem. 

More flexible tools for dealing with complex things like SELinux would also be beneficial. Its built-in security features are good, but they are quite complex to manage at an atomic level.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 25 years. We are mainly using Red Hat Enterprise Linux 9, but we also have Red Hat Enterprise Linux 7 and 8.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is very stable. However, sometimes, there might be some load balancing issues leading to performance issues, so we have to figure out all those. Usually, Red Hat tools are helpful for that.

What do I think about the scalability of the solution?

With automation, we have been able to handle scaling efficiently. We are using an internal cloud, which suits our needs without relying on OpenShift or VMware.

How are customer service and support?

The support from Red Hat is very good. We have collaborated with Red Hat remotely and have been satisfied with the assistance provided for our customers' cases.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The pricing is suitable for midsize to large companies, though small enterprises might struggle. It is comparable to Windows licensing.

What other advice do I have?

I would advise considering the lifecycle and support that Red Hat offers. They provide long-term support and have best practices for addressing vulnerabilities and attack vectors.

I would rate Red Hat Enterprise Linux an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer1006923

It's easier to maintain and more agile than our previous solution

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

In the past, we ran almost everything on Red Hat Enterprise Linux, but now we use it for applications that are only supported on Red Hat Enterprise Linux, LDAP servers, and other stuff that runs better on Red Hat Enterprise Linux. We've migrated the rest to Ubuntu. We don't use it for containerization yet, but I'm learning about OpenShift. 

We are considering Red Hat Enterprise Linux for some AI projects at the university, some for researchers and research groups, and others for administration or student enrollment. There are many opportunities to use AI. 

How has it helped my organization?

Red Hat Enterprise Linux has made us more agile, and more applications were ready-made for Linux. It was also easier to maintain the environment. 

It enabled us to centralize development, but we had some issues with cost, so we migrated off. We use the Linux security heavily.  I'm unfamiliar with the new security stuff incorporated in Red Hat Enterprise Linux, but SELinux and all the security features are good. It doesn't particularly reduce risks, but there are some added layers of security for internet-facing applications we like

What is most valuable?

Red Hat Enterprise Linux been stable, and we could do anything we wanted with it. OpenShift is a concise environment, and it is one of the most stable Linux distros on the market. 

What needs improvement?

The only issue for us was the cost. Red Hat Enterprise Linux is expensive.

For how long have I used the solution?

We have used Red Hat Enterprise Linux for a long time. We started using it on version 4, and now we are on 7, but we migrated most of our environment to Ubuntu a few years ago.

What do I think about the stability of the solution?

It is stable and mature.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale to fit our needs. 

How are customer service and support?

I rate Red Hat support nine out of 10. I was happy with it. Their expertise and technical knowledge were good. It was one of the best support experiences I've had. 

How would you rate customer service and support?

Positive

How was the initial setup?

When Oracle acquired Sun, we migrated from Sun Solaris to Red Hat Enterprise Linux. It wasn't easy, but it was a light effort.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is expensive.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. If you're purchasing commercial Linux, I would look into Red Hat Enterprise Linux because it's highly stable and mature overall. It's a true enterprise OS. 

Which deployment model are you using for this solution?

On-premises


    Tommi Pasto

Contributes to business continuity and compliance efforts.

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux for Ansible, network monitoring systems, and similar applications.

We implemented Red Hat Enterprise Linux because it is widely used in our region and offers excellent support.

How has it helped my organization?

Red Hat Enterprise Linux has enabled partial centralization of our development processes.

It performs well for our business-critical applications and has robust built-in security features.

Red Hat Enterprise Linux has contributed to business continuity and compliance efforts.

What is most valuable?

The built-in security features are quite good.

What needs improvement?

Red Hat Enterprise Linux has ongoing potential for improved integration with hosting solutions and VPNs as the demand for these technologies grows.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around 15 years.

How are customer service and support?

The support has a good community. It's easy to find almost every resource needed.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux is that it's Linux. I've lived so long with Red Hat Linux, so it has always had a good history.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

When considering a third-party Linux OS, Red Hat Enterprise Linux is a strong option due to its excellent support and robust ecosystem.

Which deployment model are you using for this solution?

On-premises


    Mayowa ODODE

Aids in achieving security standard certifications by providing a secure foundation and tools for compliance

  • October 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux due to its robust security features, which are essential for securing e-commerce transactions and monitoring our Linux servers. Additionally, its flexibility allows for deployment across a range of devices, including HPE and Dell.

How has it helped my organization?

Red Hat Enterprise Linux offers robust provisioning and patching management capabilities, ensuring efficient system administration and security.

I am delighted with Red Hat Insights and recommend this feature to others.

Since using Red Hat Enterprise Linux, I have found it to be very secure.

Red Hat Enterprise Linux has reduced our downtime by about 60 percent.

Red Hat Enterprise Linux aids in achieving security standard certifications by providing a secure foundation and tools for compliance with various security frameworks.

What is most valuable?

The most valuable aspects of Red Hat Enterprise Linux are its flexibility and security. It allows us to manage servers independently and ensures security for any device used.

The system roles feature is good.

What needs improvement?

While Red Hat Enterprise Linux offers robust security features, continuous improvement is crucial to ensure a secure environment and prevent potential losses.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about six years.

What do I think about the stability of the solution?

I rate the stability of Red Hat Enterprise Linux as seven point five because sometimes it takes time to reach support for assistance.

What do I think about the scalability of the solution?

I rate the scalability of Red Hat Enterprise Linux as eight. It is satisfactory in terms of scalability.

How are customer service and support?

The response time could be improved as sometimes it takes too long to reach out to them.

How would you rate customer service and support?

Positive

How was the initial setup?

The complexity of deployment can vary based on familiarity with Red Hat Enterprise Linux. I found it to be complex.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux can be expensive, but its cost is not a deterrent for many organizations willing to invest in its stability, security, and support ecosystem.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

We have 80 percent of our environment using Red Hat Enterprise Linux. A team of around 40 uses Red Hat Enterprise Linux to manage over 3,000 servers in a big environment.

We perform weekly maintenance on Red Hat Enterprise Linux.

We do updates, upgrades, and migrations on our Red Hat Enterprise Linux servers.

Based on my experience, I recommend Red Hat Enterprise Linux, particularly to those seeking a highly secure operating system.

Which deployment model are you using for this solution?

On-premises


    Juan Barandiaran

Streamline cloud deployment with intuitive support for OpenShift applications

  • October 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux is to deploy OpenShift solutions on the cloud.

We use Red Hat Enterprise Linux with AWS, GCP, Azure, and Oracle Cloud.

How has it helped my organization?

Red Hat Enterprise Linux offers easy migration between cloud platforms, a crucial advantage for businesses. For example, we recently helped one client move from AWS to Azure and another implement a VPN solution using both Oracle and Azure to leverage the strengths of each platform.

It offers a comprehensive knowledge base that can be accessed through the Red Hat portal.

Red Hat Enterprise Linux helps support our hybrid cloud strategy.

The upgrades and migrations are straightforward and typically performed when introducing new hardware.

What is most valuable?

Red Hat Enterprise Linux's most valuable feature is its seamless integration with Kubernetes, a powerful platform for automating the deployment, scaling, and management of containerized applications.

What needs improvement?

Red Hat Enterprise Linux should enhance its support for commonly used application servers such as JBoss, Tomcat, and Apache.

For how long have I used the solution?

I have used Red Hat Enterprise Linux on the cloud for five years.

How are customer service and support?

I have a Red Hat account for client support, and their technical support is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used other Linux solutions, such as Ubuntu, SUSE, and Debian, but the primary difference lies in the level of knowledge and support provided. Red Hat excels with a comprehensive support portal, while SUSE offers less extensive support, and Ubuntu provides no official support options.

How was the initial setup?

The initial setup is complex. I rate the complexity as two out of ten, with one being the most complicated.

What was our ROI?

Our clients see a return on investment within the first year.

What's my experience with pricing, setup cost, and licensing?

The licensing for Red Hat Enterprise Linux in Peru is very expensive. On a scale of one to ten, with ten being the most expensive, I would rate the cost an eight.

We leverage Red Hat's Hybrid Committed Spend program to procure and implement Red Hat Enterprise Linux.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer0927345

Regular security patches and support enhance application focus

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

Most of our tech applications are based on Red Hat Enterprise Linux.

We chose Red Hat Enterprise Linux for most of our workloads and applications because it is an enterprise-grade operating system with regular security patches, reliable support, and a guarantee against hacking. Using a different OS would leave us vulnerable to security risks and complicate upgrades.

Currently, 70 percent of our Red Hat Enterprise Linux environment is deployed on-premises, while the remaining 30 percent resides in the cloud.

How has it helped my organization?

We utilize Ansible to automate the deployment of numerous Red Hat Enterprise Linux modules. This centralized approach, managed by a single Ansible engine, streamlines our development process.

Red Hat Enterprise Linux performs well for our business critical applications.

Red Hat Enterprise Linux's built-in security features satisfy our security requirements.

Red Hat mitigates risk by rapidly releasing patches for identified vulnerabilities, which is crucial for mission-critical applications.

It offers stability that enhances business continuity, simplifying upgrades, even for minor releases. Its compatibility with OpenSCAP, which provides profiles for various compliance benchmarks, streamlines compliance testing.

Red Hat Enterprise Linux provides regular security patches and proper support, allowing me to focus more on application management than worrying about the operating system.

It helped us avoid emergencies caused by security issues. The CVE reporting and knowledge base are valuable resources.

Red Hat Insights provides the tools for proactive environment management by identifying potential vulnerabilities, such as CVEs before they become a problem. This allows for advanced knowledge of system vulnerabilities and provides specific remediation guidance, which is more efficient than relying on regular scans.

Red Hat Enterprise Linux has helped reduce our total cost of ownership.

What is most valuable?

Red Hat Enterprise Linux is an enterprise-grade solution where we receive regular security patches and proper support.

What needs improvement?

Red Hat Enterprise Linux was not used for containerization due to its mutable nature, unlike CoreOS, a lightweight and immutable Red Hat Enterprise Linux variant designed explicitly for containerization and optimized for running authorization.

I am testing AI workloads, and I'm not sure if Red Hat Enterprise Linux is fully equipped. It might not accommodate AI workloads as effectively as needed.

Some Red Hat applications, such as Ansible for automation, are considerably more expensive than the average open-source solution.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 16 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable, and I have not encountered issues compared to other applications.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

Red Hat's stability has meant I haven't needed their support for years, but when I did contact them previously, their response was quite fast. While their support for OpenShift is acceptable, I do have some concerns about it.

How would you rate customer service and support?

Positive

What was our ROI?

A stable OS allows me to focus more on applications, lowering the cost of managing the infrastructure.

What's my experience with pricing, setup cost, and licensing?

Red Hat is stable, and we always opt for the lower-tier subscription, which is affordable. It doesn't have unexpected issues that require a premium subscription.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

It is important to assess the risk and use case before choosing a third-party Linux OS. For mission-critical applications, Red Hat Enterprise Linux provides insights and rich features like the patching cycle.

Which deployment model are you using for this solution?

On-premises


    Rick Beijn

Helps us reduce risks in our environment through operating system patches

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We have RHEL running on our machines, which handle extensive computing tasks and data analysis. The team is responsible for managing the operating system and virtual machines that host various applications run by developers. My department doesn't use containerization, but other departments do.

How has it helped my organization?

Red Hat's security patches and standard compliance ensure risk management and continuity.

What is most valuable?

Red Hat Enterprise Linux helps us reduce risks in our environment through operating system patches. In my previous job, we ran baselines through Ansible to ensure every server was compliant with the company's standards based on CIS standards. Red Hat Enterprise Linux has contributed significantly to business continuity and compliance efforts.

We haven't encountered any critical vulnerabilities that required Red Hat Insights to resolve. They all had low CVE scores, so they could be handled with regular patching. We haven't had to use emergency procedures yet. Red Hat Insights has dashboards you can use to see your performance, what systems are critical or require patches and all that stuff. 

What needs improvement?

Red Hat could add some AI features. There's a lot of talk about AI nowadays, but I don't think will be in Red Enterprise Linux itself. The cloud applications benefit from AI, but I don't think that will be integrated into the OS yet. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about seven years now.

What do I think about the stability of the solution?

We've hardly had any downtime. It goes down occasionally, but the system performs well overall. There aren't many problems, and when we do experience issues, Red Hat support resolves them quickly.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale to meet the organization's needs as they evolve.

How are customer service and support?

Customer service is rated eight out of ten.  Red Hat support has been instrumental. As an industry standard, it provides quick solutions to any technical problems that arise.

It is generally easy to initiate a support case with Red Hat, and there are clear escalation paths if needed. The support team responds based on the contract level.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used Sun Solaris previously. It was nearly perfect, but it had some areas for improvement, similar to Red Hat Enterprise Linux.

What was our ROI?

The benefits of investing in Red Hat Enterprise Linux include stability, continuity, and robust support.

Which other solutions did I evaluate?

Other Linux operating systems like Debian are community-driven but lack the large company support that Red Hat offers.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. Red Hat is a large organization with a solid community that can provide upstream and downstream support. I don't give it a 10 because operating systems always have room for improvement. It's almost there, but there are a few things that Red Hat could do better. 

Which deployment model are you using for this solution?

On-premises


    reviewer2585667

Foundational support enhances skill development in new open shift workers

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux for model bases and websites.

We chose Red Hat Enterprise Linux for its robust security and reliable support, which are critical for our government healthcare department and require 24/7 operation.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize our development by consolidating all our servers in one location using VMware and deploying a single instance of Red Hat Enterprise Linux across that infrastructure.

It provides stability to our containerized workloads.

Red Hat Enterprise Linux has performed well for our business critical applications.

The built-in security features are great. We have never had a security breach in our Red Hat environment and receive monthly updates.

Red Hat Enterprise Linux enhances our system's security by providing monthly updates, including critical security patches, significantly reducing our overall risk.

Itcontributes to our business continuity and compliance efforts through its stability and rapid issue resolution.

We use Red Hat Insights to ensure compliance with any Red Hat product integration.

Red Hat Enterprise Linux is helping to reduce our total cost of ownership, and our planned shift to virtualization is expected to further decrease TCO.

What is most valuable?

Red Hat's support is valuable for our employees who are new to OpenShift.

What needs improvement?

I'm seeking a streamlined method for migrating from an OpenShift environment to a VMware virtualization platform utilizing Red Hat Enterprise Linux.

The price of Red Hat Enterprise Linux always has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux offers scalability as long as licensing compliance is maintained.

How are customer service and support?

The Red Hat technical support is excellent.

How would you rate customer service and support?

Positive

What was our ROI?

The greatest return on investment from Red Hat Enterprise Linux is the skilled support it provides to our application teams.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is expensive, particularly for governments operating with limited budgets.

What other advice do I have?

I would rate Red Hat Enterprise Linux an eight out of ten. While it is open source, which typically means ongoing improvements, there are still some minor details that could be refined.

When choosing between a third-party Linux OS and Red Hat Enterprise Linux, consider the workload. Less critical workloads that don't require 24/7 operation can utilize various third-party options. However, for stable, secure, and mission-critical systems demanding 24/7 uptime, Red Hat Enterprise Linux is the optimal choice.

Which deployment model are you using for this solution?

On-premises


    reviewer2585646

Has enhanced our business continuity and compliance efforts by providing stability and security

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux for investment back-end applications.

The application's lack of readiness for a cloud environment has necessitated the repatriation of Red Hat Enterprise Linux to an on-premises infrastructure.

Red Hat Enterprise Linux is the go-to standard within our organization because it is managed, supported, and automatically patched.

How has it helped my organization?

it helps us as the base layer to centralize our development.

Red Hat Enterprise Linux has performed exceptionally well for our business-critical applications.

Red Hat Enterprise Linux provides a stable and secure platform, which helps reduce risk in our environment.

Red Hat Enterprise Linux has enhanced our business continuity and compliance efforts by providing stability and security, allowing us to strengthen our servers.

What is most valuable?

It's a very stable and secure platform with support options. Third-party software vendors often require Red Hat.

What needs improvement?

Data migration issues during upgrades can sometimes arise from the layers above Red Hat Enterprise Linux.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has performed well for our business-critical applications. Stability is essential for us.

What do I think about the scalability of the solution?

Scaling Red Hat Enterprise Linux depends primarily on the underlying machine, and virtual machines enable on-demand scaling for effective performance.

What was our ROI?

Red Hat Enterprise Linux's stability, security, and predictability are significant returns on investment.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

The current plan is to refrain from running AI workloads with Red Hat until its AI capabilities mature and we have complete confidence in its security and accuracy.

I would advise considering Red Hat Enterprise Linux because it is stable, secure, and supported by third-party software vendors.

Which deployment model are you using for this solution?

On-premises


    reviewer2585583

Centralized development with long support and compliance commitment

  • October 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our banking applications, primarily those focused on transactional data services, operate on Red Hat Enterprise Linux.

We run our workloads on Red Hat Enterprise Linux due to its compliance and long support cycle.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize development by providing a standardized image that we customize for developer laptops, developer environments, virtual machines, and production machines.

Our containerization projects run on OpenShift, a virtualized platform based on Red Hat Enterprise Linux, where we deploy and manage our workloads and applications.

Red Hat Enterprise Linux is a high-performing operating system that effectively supports our business-critical operations, including high-latency, high-throughput applications essential for transaction services.

Red Hat Enterprise Linux has robust built-in security features that effectively reduce risk in our environment.

Red Hat Enterprise Linux significantly contributes to our business continuity and compliance efforts by inherently supporting various compliance standards, including PCI and others. This built-in compliance functionality is a major advantage, as it simplifies the process of meeting regulatory requirements and provides robust evidence for audits. Ultimately, Red Hat Enterprise Linux streamlines our compliance procedures and strengthens our overall security posture.

The Red Hat Enterprise Linux portfolio helps reduce our TCO.

What is most valuable?

Red Hat Enterprise Linux provides a strong foundation for compliance and offers extended support, which is particularly valuable for critical upgrades and assistance.

What needs improvement?

To enhance Red Hat Enterprise Linux, I would like to see more focus on improving performance and tools such as compilers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux offers high performance for our business-critical operations, especially for high-latency throughput applications that are critical for transaction services.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is flexible, and we always get support from the team if something is not working.

How are customer service and support?

The customer support and technical service from Red Hat is good. When we needed support, such as for Java 21, we received early access. However, it's rarely the case that we need support.

How would you rate customer service and support?

Positive

What was our ROI?

The most significant return on investment is the long-term support, as we don't need to worry about support over an extended period. It ensures the continuation of service.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux licensing is not cheap, but it is worth it, especially considering the compliance and support it provides.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

If you're considering a third-party Linux OS, try Red Hat Enterprise Linux. It offers a free subscription for developers, and if it suits your needs, you can easily transition to the production-ready Red Hat Enterprise Linux nine.

Which deployment model are you using for this solution?

On-premises