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Ease of Use
What do you like best about the product?
It has been great using the platform to manage over 700 devices. It has been a game changer in our operations monitoring device use in some of the most remote areas in Nepal and Uganda. It is very easy to use
What do you dislike about the product?
At the moment, there is a disconnect between the application usage information and the core system. it would be great to have a unified platform where you can access the device info and the data platform
What problems is the product solving and how is that benefiting you?
It helps us to make sure we know that devices are online and community has access to them. Seeing how often the devices are online aids us in designing our program implementation better and tailor our offering for the community
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Esper delivers a great experience
What do you like best about the product?
We were evaluating several device management systems for growing business need. Among the final candidates, Esper beat all others in every single aspect in which we evaluated and were interested in. Apart from that, the platform is able to deliver the functionality providing a smooth and straightforward experience.
The setup process was reliably easy and migrating from the trial to the full product was very smooth.
There are two aspects that I'd like to highlight of the product's UX:
The Esper console is very intuitive and straight-forward. This is much appreciated and something we don't take for granted, as many of the alternatives that we tried were seriously playing on another level in this regard.
The Esper provisioning process is as stream-lined as it can be. This is critical, especially for large fleets of devices. Operative costs are greatly optimized when having as little set-up and maintenance as possible as Esper is able to deliver.
I'd strongly recommend Esper for use cases where you want to maintain a fleet of devices, either for internal or external use.
The setup process was reliably easy and migrating from the trial to the full product was very smooth.
There are two aspects that I'd like to highlight of the product's UX:
The Esper console is very intuitive and straight-forward. This is much appreciated and something we don't take for granted, as many of the alternatives that we tried were seriously playing on another level in this regard.
The Esper provisioning process is as stream-lined as it can be. This is critical, especially for large fleets of devices. Operative costs are greatly optimized when having as little set-up and maintenance as possible as Esper is able to deliver.
I'd strongly recommend Esper for use cases where you want to maintain a fleet of devices, either for internal or external use.
What do you dislike about the product?
Esper provides a SDK API, which is interesting and appreciated. I'd welcome some of this functionality to be developed into the standard, SDK-less functionality that is able to be delivered with just configuration in the Esper console.
What problems is the product solving and how is that benefiting you?
We manage our fleet of loaner phones using Esper. It resolves the management and tech administrative aspects of this feel of phones, while letting us concentrate on delivering a solution for our customers
Esper is Brilliant.
What do you like best about the product?
User Friendly application, much easier to use.
What do you dislike about the product?
Nothing such I have come acrooss so far.
What problems is the product solving and how is that benefiting you?
Configuring/stagging the devices through Esper.
DevOps coming to mobile apps & devices
What do you like best about the product?
Easy to start
Friendly and nice UX
Great flexibility
Friendly and nice UX
Great flexibility
What do you dislike about the product?
Cumbersome (but tolerable) blueprints
Streaming from the devices is not always reliable
Debugging and collecting logs could be better
Sometimes device activation just doesn't work
Streaming from the devices is not always reliable
Debugging and collecting logs could be better
Sometimes device activation just doesn't work
What problems is the product solving and how is that benefiting you?
Having ownership on the mobile devices in the field, and making sure updates are rolled out
Esper is awesome
What do you like best about the product?
The features and tools of the esper are really good.
What do you dislike about the product?
Nothing as such because it has been really helpful.
What problems is the product solving and how is that benefiting you?
Esper helps in mobile device management.
Esper is a very user friendly product
What do you like best about the product?
I was able to bring all the phones in and set them up in the span of an afternoon.
What do you dislike about the product?
It sometimes falls short in the ability to accomplish certain tasks.
What problems is the product solving and how is that benefiting you?
I can remotely track each device and easily see who is assigned. It has been instrumental in keeping track of the devices.
Billing is not accurate. System does not remove Devices very easily.
What do you like best about the product?
Easy installation and the baility to restore the devices in 2 step process.
What do you dislike about the product?
The billing and removing devices are always an issue.
What problems is the product solving and how is that benefiting you?
It has solved the removal process but I still seethe 2 scanners in my device history.
Nice MDM
What do you like best about the product?
It was helpful in controlling many android OS phones. Great Geofencing features
What do you dislike about the product?
Company didn't acknowldege our agreement for a one-year deal, and kept sending invoices.
What problems is the product solving and how is that benefiting you?
controlling multiple android devices for a specifc art show
made our lives significantly easier
What do you like best about the product?
making deployments and remote connections a breeze. they worked with out hardware vendor to preinstall esper in our devices so, remote installations are now much easier. we use it daily to monitor and identify problems.
What do you dislike about the product?
The customer service sometimes deflects issues asking for more detail than needed.
What problems is the product solving and how is that benefiting you?
Remote Connections
Software Updates
Software Updates
organized and easy to maintain
What do you like best about the product?
Esper is very easy to use. It allows you to control what is on screen for users. It also allows you to be specific to certain users who need a little extra authority to apps and function. it is easy to use for the user and is the perferred method for our plants floor personel. Our company is also going to get esper for other deparments to use for other functions within the plant. Intergrattion and support of the device is exceptional and very simplisting!
What do you dislike about the product?
esper has so much functionality and support, you really can't improve it.
What problems is the product solving and how is that benefiting you?
technicians are able to perform their maintenance functions in Real Time! They can also access Certain apps which makes their job so much easier.
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