Sold by: Esper
Esper's device management platform is a single-pane-of-glass solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. From flexible provisioning options to modern software deployment tools, device SDKs, APIs, and more, Esper makes it easy for restaurants to improve efficiency through automation, and increase control over their device experience.
Overview
Esper is a single-pane-of-glass device management solution to modernize how restaurants deploy, manage, and update their device fleet, such as POS terminals, KDS devices, self-ordering kiosks, digital signage, line busting tablets, and more. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. Recognized as a Deloitte Fast 500 company in 2023, Esper supports some of the most innovative restaurant brands.
Highlights
- Enterprise-grade device management for dedicated device fleets including flexible device provisioning options at scale, secure kiosk mode and multi-app mode, and Blueprints-based device configuration so you can manage by exception
- Remote view, control, and debug so you can efficiently troubleshoot and resolve issues from anywhere
- Enterprise management features including SSO (OIDC & SAML) and granular RBAC
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Esper | Per Device Per Year | $48.00 |
Vendor refund policy
If Esper is unable to remedy the non-compliance, Esper may terminate the Agreement and refund to Customer any unused pre-paid Fees for the remainder of the then-current Subscription Period.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Whether you are launching a new product or migrating an existing fleet, Esper Professional Services help accelerate your time to value. Our expertise from chip to cloud can help you make the right decisions, navigate obstacles, and increase your operational efficiency. Learn more about our Support and Services offerings:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Esper's device management platform is a single-pane-of-glass solution to modernize how retail stores deploy, manage, and update their device fleet, such as POS systems, self-checkout kiosks, advanced digital signage, inventory scanners, and more. From flexible provisioning options to modern software deployment tools, device SDKs, APIs, and more, Esper makes it easy for retailers to improve efficiency through automation, and increase control over their device experience.
Customer reviews
Sampath K.
Esper review
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
What I appreciate most about Esper is its proactive and collaborative work culture. The team is incredibly supportive, and there’s a strong emphasis on continuous learning and problem-solving. The leadership is approachable and encourages innovation, which makes it a great environment to grow both personally and professionally. Additionally, the company’s focus on customer success and delivering high-quality solutions truly sets it apart.
What do you dislike about the product?
Honestly, there’s nothing specific I can point to as a dislike. My experience so far has been positive, and I truly appreciate the supportive environment and opportunities for growth. If any challenges arise, they’re usually addressed promptly, which speaks volumes about the company culture.
What problems is the product solving and how is that benefiting you?
Esper is helping streamline the management of Samsung tablets and A1 terminals by providing a centralized platform to access devices remotely, push software updates, and maintain device performance. This reduces the time and effort needed for manual updates and troubleshooting, ensuring that devices stay secure, up-to-date, and fully functional — ultimately improving operational efficiency and user experience.
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Nabi R.
Reliable Device Management Platform with Strong Support
Reviewed on May 26, 2025
Review provided by G2
What do you like best about the product?
Esper makes managing a large fleet of devices effortless with its clean UI and powerful remote access tools. We especially appreciate the ability to push updates, run commands, and troubleshoot devices without needing physical access. Their customer support is responsive and helpful, and the platform itself is very stable. The dashboard gives great visibility into device health and status, which helps in proactive troubleshooting.
What do you dislike about the product?
While the platform is strong, we’ve noticed occasional sync delays when deploying new configurations across multiple devices. Also, a more detailed activity log for each device would be useful in tracking changes or failures. Apart from that, the experience has been smooth overall.
What problems is the product solving and how is that benefiting you?
Esper helps us manage and support hundreds of Android devices remotely, which solves the challenge of physical troubleshooting and manual updates. It allows our support team to quickly access, diagnose, and fix issues without needing on-site visits. This has significantly reduced downtime, improved our response time, and lowered operational costs.
Information Technology and Services
Makes managing multiple devices surprisingly easy and stress-free
Reviewed on Apr 28, 2025
Review provided by G2
What do you like best about the product?
We were looking for a way to simplify device management across a growing fleet, and Esper really stood out. It was surprisingly easy to deploy devices remotely, even for non-technical team members. I really like how clean and intuitive the dashboard is — everything from configuring settings to pushing updates feels straightforward. Being able to monitor device health and send updates remotely has saved us a lot of time and reduced headaches. It also integrates nicely with the tools we were already using, which made adoption quick and painless.
What do you dislike about the product?
Honestly, there’s not much to dislike. If I had to pick something, I’d say that the first setup took a little longer than expected because there are a lot of customization options. It’s not difficult, but it does require some patience to really fine-tune policies to your needs. Also, I wish there were a few more advanced reporting features out of the box, but it’s not a dealbreaker. Overall, small things compared to the time savings we gained.
What problems is the product solving and how is that benefiting you?
Esper helped us streamline the management of a growing fleet of Android devices across multiple locations. Before, updates and troubleshooting were a nightmare and required manual work. Now we can push updates remotely, monitor device health in real time, and ensure everything stays compliant with our company policies. It’s saved us a ton of time and made device management way less stressful for our team.
Vinicius R.
An excellent platform for device management!
Reviewed on Apr 01, 2025
Review provided by G2
What do you like best about the product?
Through its user-friendly approach Esper provides effective tools for managing devices. The platform stands out because users find it easy to use combined with its potent features and seamless integration capabilities. The platform provides helpful customer support in addition to a responsive service that delivers an excellent user experience.
What do you dislike about the product?
I have not encountered significant drawbacks during my experience. Support personnel at the company manage minor problems while the system operates effectively.
What problems is the product solving and how is that benefiting you?
The system enables me to decrease the need for remote access as well as corporate app installation along with device monitoring capabilities. The tool enables users to handle corporate devices from a distance with no technical problems while keeping devices up-to-date and secure and operating without complications. The platform features tracking mechanisms which allow both device efficiency monitoring and prevention of emerging problems.
Manufacturing
Great Product, Slow Sales
Reviewed on Feb 25, 2025
Review provided by G2
What do you like best about the product?
The MDM is brilliant, easy to integrate & manage, and the remote control feature is perfect for off-site environments. Once setup you don't really have to worry about it too much as it locks the devices down exactly how you want them and can send Geofence alerts when the device has been taken away from its designated workplace.
What do you dislike about the product?
I only require a few licences, but the 'Self-serve' feature enforces a minimum of 25 clients unless you contact support. However, after contacting support, they confirm that you are still required to purchase a minimum of 25 licences.
What problems is the product solving and how is that benefiting you?
Easily locking down devices with MDM and remotely installing custom-made applications.