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Esper review
What do you like best about the product?
What I appreciate most about Esper is its proactive and collaborative work culture. The team is incredibly supportive, and there’s a strong emphasis on continuous learning and problem-solving. The leadership is approachable and encourages innovation, which makes it a great environment to grow both personally and professionally. Additionally, the company’s focus on customer success and delivering high-quality solutions truly sets it apart.
What do you dislike about the product?
Honestly, there’s nothing specific I can point to as a dislike. My experience so far has been positive, and I truly appreciate the supportive environment and opportunities for growth. If any challenges arise, they’re usually addressed promptly, which speaks volumes about the company culture.
What problems is the product solving and how is that benefiting you?
Esper is helping streamline the management of Samsung tablets and A1 terminals by providing a centralized platform to access devices remotely, push software updates, and maintain device performance. This reduces the time and effort needed for manual updates and troubleshooting, ensuring that devices stay secure, up-to-date, and fully functional — ultimately improving operational efficiency and user experience.
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Reliable Device Management Platform with Strong Support
What do you like best about the product?
Esper makes managing a large fleet of devices effortless with its clean UI and powerful remote access tools. We especially appreciate the ability to push updates, run commands, and troubleshoot devices without needing physical access. Their customer support is responsive and helpful, and the platform itself is very stable. The dashboard gives great visibility into device health and status, which helps in proactive troubleshooting.
What do you dislike about the product?
While the platform is strong, we’ve noticed occasional sync delays when deploying new configurations across multiple devices. Also, a more detailed activity log for each device would be useful in tracking changes or failures. Apart from that, the experience has been smooth overall.
What problems is the product solving and how is that benefiting you?
Esper helps us manage and support hundreds of Android devices remotely, which solves the challenge of physical troubleshooting and manual updates. It allows our support team to quickly access, diagnose, and fix issues without needing on-site visits. This has significantly reduced downtime, improved our response time, and lowered operational costs.
Makes managing multiple devices surprisingly easy and stress-free
What do you like best about the product?
We were looking for a way to simplify device management across a growing fleet, and Esper really stood out. It was surprisingly easy to deploy devices remotely, even for non-technical team members. I really like how clean and intuitive the dashboard is — everything from configuring settings to pushing updates feels straightforward. Being able to monitor device health and send updates remotely has saved us a lot of time and reduced headaches. It also integrates nicely with the tools we were already using, which made adoption quick and painless.
What do you dislike about the product?
Honestly, there’s not much to dislike. If I had to pick something, I’d say that the first setup took a little longer than expected because there are a lot of customization options. It’s not difficult, but it does require some patience to really fine-tune policies to your needs. Also, I wish there were a few more advanced reporting features out of the box, but it’s not a dealbreaker. Overall, small things compared to the time savings we gained.
What problems is the product solving and how is that benefiting you?
Esper helped us streamline the management of a growing fleet of Android devices across multiple locations. Before, updates and troubleshooting were a nightmare and required manual work. Now we can push updates remotely, monitor device health in real time, and ensure everything stays compliant with our company policies. It’s saved us a ton of time and made device management way less stressful for our team.
An excellent platform for device management!
What do you like best about the product?
Through its user-friendly approach Esper provides effective tools for managing devices. The platform stands out because users find it easy to use combined with its potent features and seamless integration capabilities. The platform provides helpful customer support in addition to a responsive service that delivers an excellent user experience.
What do you dislike about the product?
I have not encountered significant drawbacks during my experience. Support personnel at the company manage minor problems while the system operates effectively.
What problems is the product solving and how is that benefiting you?
The system enables me to decrease the need for remote access as well as corporate app installation along with device monitoring capabilities. The tool enables users to handle corporate devices from a distance with no technical problems while keeping devices up-to-date and secure and operating without complications. The platform features tracking mechanisms which allow both device efficiency monitoring and prevention of emerging problems.
Great Product, Slow Sales
What do you like best about the product?
The MDM is brilliant, easy to integrate & manage, and the remote control feature is perfect for off-site environments. Once setup you don't really have to worry about it too much as it locks the devices down exactly how you want them and can send Geofence alerts when the device has been taken away from its designated workplace.
What do you dislike about the product?
I only require a few licences, but the 'Self-serve' feature enforces a minimum of 25 clients unless you contact support. However, after contacting support, they confirm that you are still required to purchase a minimum of 25 licences.
What problems is the product solving and how is that benefiting you?
Easily locking down devices with MDM and remotely installing custom-made applications.
Best modern MDM platform
What do you like best about the product?
I love the web interface and how easy it is use. Everything just works and I don't have to think about managming my fleet of devices. We use seemless provisoning for even less of a headache. We can ship the device direcetly to a customer without ever having to open the box.
What do you dislike about the product?
The custom roles can be hard to navigate at times, but with enough trial and error you will get the desired result.
What problems is the product solving and how is that benefiting you?
With seemelss provisoning it is easier than ever for a customer to get up and running. They turn on the device, it gets all the latest version of our enterprise apps and they are ready to go within minutes. Our logistics team loves it because they no longer have to open the box if there is an app update.
Everything with Esper is just super easy
What do you like best about the product?
Everything with Esper is just super easy, from setting up to deploying. That is what I like about this software.
What do you dislike about the product?
I have none so far on my current experience.
What problems is the product solving and how is that benefiting you?
Remote deployment of app or document to an android device
Top MDM company around
What do you like best about the product?
I think their support has been top notch, and their backend has been pretty straight foward. I went through probably 15 different companies and they by far had the best back end and support. Hope to have a long relationship with this company!
What do you dislike about the product?
Nothing really so far. Theres a few things they were missing in the back end but theres always a way to make it work.
What problems is the product solving and how is that benefiting you?
Its allowing me to control the data usuage and track phones for our clients
Esper has been a game changer for our device management! Easy to use, scalable and secure.
What do you like best about the product?
Ease of use , Scalaibilty , Security , Support .
What do you dislike about the product?
Limited customization options , Occcasional connectivity issues .
What problems is the product solving and how is that benefiting you?
Esper is solving complexity in device management, security risks, scalability issues, and time-consuming troubleshooting. It has benefited me by improving my efficiency, as it automates most tasks and increases my productivity. It has streamlined processes and enables administrators to manage devices more quickly and easily.
Overall Review
What do you like best about the product?
Ease of working.
UI is good.
Never seen any kind of bug.
UI is good.
Never seen any kind of bug.
What do you dislike about the product?
We should have the option to delete queued commands. I have seen like 15-20 commands are in queue due to which the deployment gets delayed. Neither we can delete those commands nor push a fresh one.
What problems is the product solving and how is that benefiting you?
Esper is helping us for manging the devices remotely. Whenever our customer faces any issue with the mobile device, we take the remote of it from Esper to find the root cause and fix it. The remote session is also very smooth without any delay or lag.
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