Lucid
Lucid SoftwareExternal reviews
7,679 reviews
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Effortless Idea Sharing and Collaboration, Instantly Visualized
What do you like best about the product?
The best part is how quickly you can get ideas out of your head and into a clear visual that other people can actually work with. Real-time collaboration is smooth, templates make it easy to start fast, and it plays nicely with the tools teams already use (docs, wikis, project tools). It’s great for turning messy processes into something everyone can agree on.
What do you dislike about the product?
Some advanced features are a bit hidden until you learn the UI, and very large/complex diagrams can feel slower to edit. Pricing/seats can also get expensive as more teams want access, and permissions/sharing can take a minute to set correctly when you’re working across departments
What problems is the product solving and how is that benefiting you?
It solves the “we’re aligned in the meeting but not after” problem by making workflows, org/process maps, and plans visible and shareable in one place. That reduces back-and-forth, cuts down on misunderstandings, and speeds up decision-making—especially when collaborating async or across regions. It’s helped me document processes faster, onboard people more easily, and keep stakeholders aligned.
Intuitive Collaboration with Ready-Made Templates
What do you like best about the product?
I like the fact that the Lucid Visual Collaboration Suite gives you various ready-made templates, is very intuitive, makes it easy for more than one person to collaborate on the same file, and has the ability to easily export what was created in different formats. It is a tool that I adapted to easily.
What do you dislike about the product?
Sometimes I have difficulty with, when we create 2 structures within that structure. So, for example, as we have different ways to pull, sometimes you pull to create a type as if it were a family tree. From pulling from one line to another, sometimes I have difficulty pulling this line. The line comes out crooked or it takes a different path than the one I wanted it to take. Many times also what I see is that it tries to fit each line of the WorkChart within a specific size and sometimes it does this automatically. I don't know if it's my lack of knowledge on the platform, but it's not very, it's not very intuitive how this part works.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to structure teams and new roles, making plans more visual.
Easy Workflow Setup, But Free Version Is Limited
What do you like best about the product?
Easy to implement workflows, Easily integrates with existing workflows
What do you dislike about the product?
Limited selection for free users, Lack of shapes and icons is frustrating
What problems is the product solving and how is that benefiting you?
Making visual workflows for office tasks
Easy to Use and Secure Collaboration Tool
What do you like best about the product?
I find Lucid Visual Collaboration Suite to be very nice and easy to use. It's great for making a process flow diagram for company-wide processes. I like that it's easy to see and view everything, and the security is impressive as no one can make edits unless we give them access. It's like MS Visio but better, with easier viewing and more secure collaboration options. The initial setup was easy, and I'd rate it a 10 on a scale of likelihood to recommend to friends or colleagues.
What do you dislike about the product?
I find the use of boxes and lines takes time to get used to.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite makes it easy to see and view diagrams while ensuring security since no edits can be made unless access is granted. It's like MS Visio but easier to use with enhanced security.
Effortless Collaboration and Organization with Intuitive Templates
What do you like best about the product?
I really appreciate how intuitive and straightforward it is to start using this tool—there’s virtually no learning curve. I also value the ability to collaborate directly with my project manager and client, since they don’t need to install any additional apps. The premade templates are another highlight for me, as they save a lot of time and help me better organize and understand my own design workshops, such as journey mapping.
What do you dislike about the product?
I wish I could move objects freely without it being locked to a grid layout. I also would love to be able to share links to specific pages/tabs and even frames.
What problems is the product solving and how is that benefiting you?
Lucid is helping me collaborate and communicate with my internal team and client in order to get our ideas tangible.
Unique Visual Style, But Onboarding Could Be Smoother
What do you like best about the product?
It has a very unique "style" and visual appear that makes it feel more credible and less AI-generated.
What do you dislike about the product?
Getting started on your very first project is less intuitive but once you get going its pretty straightforward.
What problems is the product solving and how is that benefiting you?
Visual workflow development for technical processes to make information more palatable.
Effortless Diagrams, Minor AI Enhancements Needed
What do you like best about the product?
I use Lucid Visual Collaboration Suite for object model diagrams, project flows, and business processes. I like the drag-and-drop feature which makes it easy to create flowcharts by dragging and dropping elements and adding text to them. I also appreciate the comment feature which enhances collaboration. Setting it up was very easy, and the learning curve was very small. Overall, it helps developers and business users to visualize and understand the process quickly.
What do you dislike about the product?
The AI feature can be improved as I noticed a few times it is giving inaccurate results when I ask for something.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps developers and business users visualize and understand processes quickly.
Great program and easy to use.
What do you like best about the product?
It was very simple to use and it is better then the other programs I use.
What do you dislike about the product?
The only thing I dislike is that you have to pay to use it.
What problems is the product solving and how is that benefiting you?
It is not solving anything for me but it is helpful in showing a process in our company.
Streamlined Diagrams with Intuitive UI
What do you like best about the product?
I appreciate that Lucid Visual Collaboration Suite saves me a lot of time on formatting and allows me to input information immediately without spending time creating visuals. I like its clear user interface and the vast range of different kinds of diagrams and shapes it offers. I find it very easy to consistently use the correct notation, shapes, and symbols needed for Entity Relationship diagrams, thanks to the templates provided, which carry all the correct notation across the project. The initial setup was easy, allowing me to start working on the diagram immediately.
What do you dislike about the product?
I think the tutorial for creating a diagram could be better. There are 'hints' which are part of the diagram but this just clogs up the space. When you want to remove the hint so it doesn't clog up the diagram you then can't see it anymore.
What problems is the product solving and how is that benefiting you?
Using Lucid Visual Collaboration Suite, I save time on formatting and easily inputing information without creating visuals. It provides templates with proper notation for consistent Entity Relationship Diagrams.
Templates that Improve Visual Efficiency
What do you like best about the product?
I like that Lucid Visual Collaboration Suite has tools that adapt and are useful for what one wants to accomplish. Additionally, it has templates that, upon selecting them, provide me with different graphic options and save me the time of having to create one from scratch. I also appreciate that the initial setup was very easy and didn't take too much time.
What do you dislike about the product?
It should be improved to have the most necessary or important options because, as they say, 'less is more'. Having many options or tools to choose from when editing the design of the architecture makes it complicated to understand what each thing is for.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to develop technological solutions and solve business problems through graphical representations. It helps me by offering templates that save time in creating graphics. The tools adapt to what I want to accomplish, which is very useful.
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