Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,717 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hima M.

Excellent Templates & Real-Time Collaboration, But Needs Mermaid Code and Dark Mode

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The templates are great and serve as a very useful base. I love that people can work together on projects in real-time. Very convenient for remote teams. The ease of copying and pasting the work onto documents also makes me inclined to use Lucid.
What do you dislike about the product?
Wouldn't call it a downside, but would have loved the feature of adding mermaid chart code to the flowcharts. This helps with ease of editing. Also the ability to visualize the work in both light and dark mode would've helped.
What problems is the product solving and how is that benefiting you?
It's helping my remote team work together to create flowcharts that are essential for work.


    Maddy J.

LucidSpark: Powerful Collaboration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
LucidSpark is the tool that I like the best. I use it almost every day. It provides simple, yet powerful collaboration tools and visual activities that allow me to easily brainstorm and refine ideas with my team in real time. The integration with Jira is also super helpful.
What do you dislike about the product?
The only thing that I've found difficult about using Lucid is the lack of availability of some features with different license tiers.
What problems is the product solving and how is that benefiting you?
Collaborative software design, facilitating retrospectives, building shared understanding, creating and maintaining feature delivery plans, creating and maintaining longer-term feature roadmaps, visualizing and presenting information


    Ankur B.

Intuitive Collaboration, Powerful Features—But Watch for Learning Curve and Pricing

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is its intuitive and user-friendly interface, which makes it easy to quickly visualize ideas and collaborate in real time with team members. The suite offers robust integration with other productivity tools, and its wide range of templates and flexible diagramming options streamline complex workflows, boosting overall productivity.
What do you dislike about the product?
What I dislike about Lucid Visual Collaboration Suite is that some advanced features can be difficult to discover without thorough exploration, which means new users may face a steeper learning curve. Additionally, occasional performance lag when working on large, complex diagrams can slow down workflow, and the pricing for premium features might be a barrier for smaller teams or individual users.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps solve the challenge of communicating complex ideas across distributed teams by providing a central platform for real-time diagramming, brainstorming, and architectural planning. This greatly enhances team alignment, reduces misunderstandings, and speeds up decision-making. For my workflow, its integrations with productivity and cloud tools make system design, process mapping, and collaborative documentation seamless, ultimately improving project outcomes and developer efficiency.


    Consulting

Intuitive and Flexible, But Large Diagrams Can Lag

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy how intuitive and flexible Lucidchart is for visualizing complex ideas. It makes it easy to build process maps, data flows, and org charts quickly while keeping everything clean and professional.
What do you dislike about the product?
At times, large or detailed diagrams can slow down performance slightly, especially when multiple people are editing. I’d also love to see more advanced templates for business process automation and CRM integrations out of the box.
What problems is the product solving and how is that benefiting you?
Bridge communication gaps between technical and non-technical stakeholders. It allows us to visually map out complex workflows, system architectures, and project plans in a way that’s easy for everyone to understand.


    Automotive

Changed the way i design the flowchart

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
ease of use, very fluid, excellent flow charts
What do you dislike about the product?
text to chart functionality, colab with uml diagrams, zoom in zoom out
What problems is the product solving and how is that benefiting you?
easy to use and way better than visio.


    Renewables & Environment

Simple Yet Robust Platform That's Easy to Use

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to pick up on and use. The platform is simple yet robust in creating flows.
What do you dislike about the product?
Navigating through a flowchart is difficult. It would be nice if the screen followed where the attention was at in the flow chart.
What problems is the product solving and how is that benefiting you?
It is helping us to visualize the workflow and process flow from bidding to invoicing.


    Muhammad Saleeq N.

Intuitive Flowchart Creation, Room for Improvement

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I appreciated how the Lucid Visual Collaboration Suite allows for easy creation of flowcharts, an essential part of my job. The platform stands out for its customization capabilities, enabling me to tailor flowcharts specifically to my needs. Unlike other tools I've tried, Lucid Visual Collaboration Suite lets me incorporate all nuances to create charts that effectively communicate complex topics and simplify them for students. It’s the only online platform I've found that supports this level of customization. Additionally, being a cloud-based tool makes it accessible and convenient. The free trial version, though somewhat limiting, allowed me to gain enough value to be satisfied with my experience despite its constraints.
What do you dislike about the product?
I find the setup process for the Lucid Visual Collaboration Suite initially difficult to navigate. Creating marks, aligning lines, and coloring or resizing boxes wasn't intuitive, and figuring it out required trial and error. Additionally, the free version is quite restrictive, allowing only editing of up to three flowcharts, which limits flexibility in my work. I also feel that the process for creating certain boxes or elements is somewhat cumbersome as it must be done manually, and it could be improved by incorporating AI and voice commands to streamline and tailor creation to personal needs.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create customized flowcharts, simplifying complex medical topics for students, enhancing understandability.


    Tito T.

User-Friendly and Straightforward Experience with Lucid

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
i really like lucid it is very user friendly and very straight forward on how to use
What do you dislike about the product?
not much i can say at the top of my head once again a very straight forward website
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps our team turn complex ideas into clear visuals. It solves the problem of scattered communication by letting everyone collaborate in real time on diagrams, flowcharts, and brainstorming boards. It’s made our planning and documentation process much more efficient and transparent.


    Jaivrat Singh R.

Seamless Presentations with Lucid's Robust Features

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Lucid Visual Collaboration Suite offers an intuitive and user-friendly interface for creating presentations and diagrams. The transition to using Lucid was straightforward because its GUI-based platform didn't require complex setups—everything was conveniently available in browser mode. I later downloaded the application for a complete experience. I find it particularly valuable that the suite provides online cloud availability, which ensures I can work from anywhere without the dependency on separate licensed tools like Microsoft Visio. This convenience reflects well on Lucid’s core offerings, such as its basic flow diagrams and the ability to craft network diagrams and architectures efficiently. The tools available simplify constructing organizational structure charts and proper view charts, making them incredibly easy and helpful to use for my work purposes. Additionally, the fact that it saves me time by automatically generating necessary diagrams after inputting data allows me to focus more on the 'actual stuff' rather than getting caught up in diagram creation. Furthermore, I'm impressed by the availability of many features on the basic license, essentially offering more upfront without the need for a separate license.
What do you dislike about the product?
I dislike that not all features are available under a single license, which means having to purchase different licenses for different features.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create presentations and diagrams effortlessly, replacing the need for tools like Microsoft Visio. It saves me time by auto-generating necessary diagrams, enhancing my productivity with its online accessibility and ease of use.


    Information Technology and Services

Flexible, Easy Integration for Cross-Department Initiatives

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It's extremely flexible, customizable, comprehensive, and easy to use across teams. I love how quick it is to integrate into our team's daily workflows.
What do you dislike about the product?
Using the trial becomes pretty limited when you nee to build out a more extensive flow.
What problems is the product solving and how is that benefiting you?
We used to try and diagram or plan everything in spreadsheets or powerpoint, but there are too many limitations on how you can use those tools. It's allowed us more flexibility and expanded our capabilities for successful cross-departmental initiative mapping.