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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,717 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Aaron B.

Great organization tool with many uses!

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Lucidchart is super intuitive and easy to learn. There are a ton of templates that give you an idea of where to start, but there's also a ton of flexibility to create as you see fit.
What do you dislike about the product?
Pricing isn't very flexible, and licenses have to be purchased in sets of 3 or 5. We also found ourselves having to merge two accounts and this was not possible.
What problems is the product solving and how is that benefiting you?
We use Lucidchart to visualize our organization's structure and processes. Lucidchart has great tools for visualizing hierarchies, and we use that feature a lot. Most of our other uses have to do with flow diagrams that detail our processes.


    Riccardo M.

Easy to use, amazing features

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
I like the simplicity to create and modify documents, insert items, modify shapes & colors, connect arrows, add images, find any sort of free to use icons/logos etc...and a huge amount of templates that gives you ideas of what can be done.

It really allows you to exploit your creativity and create really cool documents!
What do you dislike about the product?
It would be super cool if timelines would update automatically with a calendar! :-)
What problems is the product solving and how is that benefiting you?
Since we are not an high digitalize company we do a lot of stuff manually using whiteboards, paper notebooks, A3 charts etc...

Lucidchart is just like a giant digital blank notebook which is awesome....
We use it for almost everything

- daily task planning (kanban with post it)
- long term action plan (a sort fo GANT)
- med term activities ( we created a sort of Trello )
- sprint planning (time line + post its)
- organization design
- training program design
- meeting notes

...just everything really!
Recommendations to others considering the product:
Give yourself the opportunity to explore all the possibility that this tool offers you!
If you are used to work with other applications or programs, stay open minded to embrace the potential of Lucidchart.


    Justin B.

One of the best tools out there for early stage companies

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
Lucidchart is highly flexible, robust and intuitive. I use it for a wide range of things from project planning, to mentoring.
What do you dislike about the product?
Some tasks are very repetitive. I'd like to be able to set more defaults which will save me time whenever I create a new document.
What problems is the product solving and how is that benefiting you?
The main problem I'm solving is planning workflows and projects. A secondary benefit is using the tool to explain concepts with visuals.


    Pooja S.

Simple, Neat and Easy to Use

  • December 02, 2020
  • Review provided by G2

What do you like best about the product?
The best thing about Lucidchart is that it's easy to use. The first timers can easily browse through its features without going through any tutorial videos and that has been my best experience. Having come from non-business background, I found it incredibly easy to look up the features and desired diagrams myself. Apart from that, Lucidchart has got amazing articles on the diagrams from where one can learn and grow!
What do you dislike about the product?
There should be more templates available for wireframe.
What problems is the product solving and how is that benefiting you?
I'm an aspiring Business Analyst who is learning wireframing, UML and BPMN from Lucidchart. I find it incredibly easy to use. Besides that the diagrams look neat, tidy and readable.
Recommendations to others considering the product:
I highly recommend Lucidchart to everyone especially those who like me are exploring an easy effective tool to make wireframes and UML.


    Graham S.

Simplicity itself

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
The package is simplicity itself whether you wish to create a business process or a simple concept map. There are hundreds of templates with almost every known symbol or icon. This gives the user complete control over the package. I have never worked with a package such as this giving you the user complete control almost as soon as you log in for the first time.
What do you dislike about the product?
As yet I cannot pinpoint anything that I dislike, maybe I just have not found it yet.
What problems is the product solving and how is that benefiting you?
I started to use Lucid chart when I was in business. I moved away from Visio as I found it far too complicated for what I needed. I was working for Shell Exploration and Production in many places around the world. I would create Business Process documentation for the various Operating companies around the world. My library was large and every Opco would have something just a little different from the last. With Lucid Chart I was able to update or create new documents almost at the drop of the hat, fast and simple. Now I am in Education as a teacher and I provide my students with concept maps for English Language Learning, whether it be for Speaking, Listening, Reading or Writing.


    Management Consulting

Director of Enterprise Projects

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Easiest product I have used in a long time. The drag and drop feature and ability to import previous charts and graphs makes it easier to "steal" from past projects.
What do you dislike about the product?
Need a better way to "filter" charts and graphs I use most. I want the most commonly used items available at my fingertips.
What problems is the product solving and how is that benefiting you?
Visualization helps tells a story for a process.
Recommendations to others considering the product:
I would say, try it. It's reasonably priced and your ROI is instant.


    Charles Leonardo K.

Very good

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
ease of use of the tool, features advanced yet easy to use features
What do you dislike about the product?
I have nothing to declare, I liked the whole tool and its practicality, it could only be cheaper
What problems is the product solving and how is that benefiting you?
optimizes time and resources, sharing ideas, people thinking together


    Mechanical or Industrial Engineering

It's a Great Product

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
The upside is the ease of use and the ability to manipulate parameters flexibly.
What do you dislike about the product?
Sometimes it can be overwhelming to evaluate everything.
What problems is the product solving and how is that benefiting you?
Lucidspark helps us understand what everyone is working on by placing all of our work on a common whiteboard.


    Elan W.

Intuitive Teaming Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
It's incredibly useful for teaming and collaboration especially during these times where everyone is remote. My team has the opportunity to work individually on the same board, but have visibility into each other's work for inspiration or feedback. Also the MiniMap is aweseome.
What do you dislike about the product?
I'd love to see more of LucidChart tools connected or available within LucidSpark. It may be just unique to my team, but we are constantly diagraming and process mapping and it'd be nice to be able to either merge the two systems or call in a document from LucidChart onto a LucidSpark board.
What problems is the product solving and how is that benefiting you?
As everyone is remote, we're solving the inherent benefit being in-person gives: teaming and collaboration for brainstorming and working together. It's really nice to see, real-time what people are working on and how they're thinking/approaching business problems. As someone new to the team/business, it's also a great way to get to know my team members; understanding how they approach problems, organize thoughts, etc. is crucial to a growing relationship.
Recommendations to others considering the product:
Also get LucidChart! LucidChart is the best and having the two systems is incredible.


    Michael A.

Outstanding Collaboration Tool

  • December 01, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is critical at this time and having team members say this is one of the easiest tools to use is encouraging.
What do you dislike about the product?
Not much to dislike...keep up the good work.
What problems is the product solving and how is that benefiting you?
Team collaboration in a distributed socially distant environment is important and this tool is the best.