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Lucid Visual Collaboration Suite user review
What do you like best about the product?
It's functionality allows for great visual flows for projects and processes
What do you dislike about the product?
Not enough automation options available when preparing charts/flows
What problems is the product solving and how is that benefiting you?
The ability to show process flows in a project and diagram potential bottlenecks at certain points. It allows for greater collaboration/feedback, which makes problem solving easier.
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A useful tool for staying on track with projects.
What do you like best about the product?
We can have it open during meetings and simultaneously edit it.
What do you dislike about the product?
It is a little difficult to navigate with the trackpad on my laptop.
What problems is the product solving and how is that benefiting you?
It's helping me create a site map for improving the company website.
Intuitive to start using
What do you like best about the product?
The controls are intuitive. As soon as I signed up and start using I was able to navigate myself and started drawing. I use it to draw architecture diagrams, especially AWS architecture diagrams. I have also started using it to draw mindmaps.
What do you dislike about the product?
To get the most out of the product I wish there were proper training courses. The courses I have watched are not good. There should be a course on how to jump into making architecture diagrams
What problems is the product solving and how is that benefiting you?
The diagrams are easy to create and look and feel of the diagrams are visually appealing.
Intuitive
What do you like best about the product?
Lucid Visual Collaboration Suite is easy to use
What do you dislike about the product?
Lucid Visual Collaboration Suite can get a bit slow to load
What problems is the product solving and how is that benefiting you?
Gives a good flow chart of the processes
Lucid Visual Collaboration Suite
What do you like best about the product?
La capacidad de compartir diseños con mi equipo
What do you dislike about the product?
The learning curve and ability to make impactful designs from the start
What problems is the product solving and how is that benefiting you?
The creation of journey maps
Good tool for process flow illustration
What do you like best about the product?
Simple and intuitive to understand use while remaining flexible to accomodate different use case
What do you dislike about the product?
Sometimes I need to write side notes but is unable to find a good way to do so. The sticky notes seems to big
What problems is the product solving and how is that benefiting you?
It helps to draw out and have a good visual support to explain complicated systems
My Lucid experience
What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is its seamless ability to turn complex ideas into clear, visual workflows. The intuitive drag-and-drop interface, wide variety of templates, and real-time collaboration features make it incredibly effective for brainstorming, process mapping, and technical architecture discussions — especially across remote teams. Integration with tools like Slack, Jira, and Confluence also adds huge value for keeping everything connected.
What do you dislike about the product?
One drawback of Lucid Visual Collaboration Suite is that it can become expensive at scale, especially for larger teams that need full feature access. Additionally, performance may lag slightly with very complex or heavily detailed diagrams, particularly when multiple users are editing simultaneously. Lastly, while the interface is generally intuitive, some advanced features have a learning curve and require time to fully utilize.
What problems is the product solving and how is that benefiting you?
Gives the tool to draw , create the architecture diagram , share it internally or externally , download PDF and share with customer.
Creating made easy
What do you like best about the product?
The ability to make multiple different charts with ease. There are a number of templates available as well as the ability to edit and add icons is easy
What do you dislike about the product?
Sometimes hard to find charts when sharing in a large collaborative workspace and multiple teams.
What problems is the product solving and how is that benefiting you?
Ability to make process maps and org charts with ease as well as document brainstorming sessions and white boarding sessions held remotely.
Just learning
What do you like best about the product?
It's fairly easy to use. I dont know much about its advanced features.
What do you dislike about the product?
Some simple diagrams are harder to make compared to ms products
What problems is the product solving and how is that benefiting you?
Able to create network diagrams and explain our org charts
Great for new users looking to build workflow charts
What do you like best about the product?
I had not used this application to its full capacity, but I would like to in the future. What I found is that the user interface is amazing for new users. I liked the constant how-to and tips that were integrated into the worksheets.
What do you dislike about the product?
I disliked that when I was clicking around I was constantly activating the tooling like adding lines or new shapes. It was also somewhat hard to move between adding text blocks and moving around the workflow chart if I wanted to place a title above the boarder of the chart.
What problems is the product solving and how is that benefiting you?
From my experience, Ludic helped solved the issue of building a workflow chart that I could picture in my mind and didn't fully understand how to connect on screen or on paper. It gave me a visual aid that was necessary in allowing my training new project managers who were confused on what exactly they would be doing and where in the process we were as they work with me to take over an existing project.
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